2018 TOYOTA C-HR Complaints

The contact owns a 2018 Toyota C-HR. The contact stated that while driving at various speeds, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission bearing failure. The mechanic recommended that the transmission be rebuilt or replaced. The vehicle was not repaired due to the cost. While investigating the failure online, the contact became aware that a recall was issued in Canada for similar vehicles. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 89,000.

When you give the car gas the car starts to rumble. Sounds like gears slipping or grinding. Brought car to Price LeBlanc Toyota in Baton Rouge, LA where car was purchased and service department stated nothing was wrong and that noise had stopped. When driving car home noise was worst than when brought to service department stated.

Whirring noise, something loose in transmission - many cases of this but no recall or recourse to fix a defect

It’s the transmission failure, most owners have complained about the same issues and Toyota ain’t doing nothing about it

Transmission completely gave up. Took it to be looked at and the people who service my car regularly were incredibly confused. No service light. No warnings. Nothing other than a rattling sound when I accelerated was the indicator. I searched online and this model has recalls outside the U.S. for the SAME reason but recalls are not available here in the U.S. so many customers are suffering because of this car. I too cannot afford to replace it & I barely had it for 4 years so it wasn’t even completely paid off once it died. I have a commute on the interstate of 30 minutes to and from work every day. I’m so relieved I took it to be checked before I put myself in danger on the road. It had absolutely NO warning to let me know that it was having transmission issues. Not even a check engine service light or error. My service area didn’t even notice anything wrong when I had my oil changed 2 months before I made them check the noise. It has been inspected by 2 local repair businesses. The only symptom I had was a very light rattling noise. I thought it was the plastic cover underneath my vehicle. If I didn’t go for that reason, I don’t know what would’ve happened to me. They had to bring in a seasoned repair man to find out the culprit in the end & I received the bad news before they closed up shop

The transmission in this specific car model for not only me, but others as well always have problems and go out at any time. Dealership won’t help with me having my warranty go out even tho it’s a notorious problem. Typically costs over 10k in in repairs of replacing the transmission that will eventually go out again.

Bearing in transmission failed. Need to replace the whole transmission. Car is 8 years old and has 59,000 miles

The CVT transmission failed on my 2018 Toyota C-HR, which I purchased in 2022. The vehicle stalled in the middle of traffic on a day with elevated temperatures while my special needs child was a passenger, creating an immediately life-threatening situation. The car showed no signs of any issue prior to this failure. I attempted to have the vehicle inspected multiple times before the failure occurred, but this defect is not detectable without a deep diagnostic inspection and by the time that level of inspection is needed, the transmission is already in the process of failing. There are no warning lights or symptoms until complete failure occurs. When I contacted Toyota, the representative acted as though this was an isolated issue and not a known defect. This is false. This is a viral, widespread problem that the vast majority of 2018 Toyota C-HR owners are experiencing and actively reporting across forums, consumer complaint sites, and to NHTSA itself. Toyota is fully aware of this defect. Upon seeking an independent inspection, the mechanic showed me the same transmission from another vehicle of the same make and compared it to mine, explaining that the C-HR uses a larger CVT transmission, making a used replacement approximately $6,000 alone and advised that given the repair cost relative to the car’s value, purchasing a new vehicle may be the only realistic option. I am now completely without transportation due to what is clearly a premature manufacturing defect on a 7-year-old vehicle, causing severe financial hardship. Notably, Toyota Canada has already issued a recall and extended the warranty to 10 years/100,000 miles for this exact same defect on the same model. U.S. owners are being denied the same protection and quoted $10,000–$14,000 for a known manufacturing defect. I am requesting NHTSA investigate and issue a U.S. recall for all affected 2018 Toyota C-HR vehicles immediately.

The transmission has failed at 135K miles. The dealer has confirmed. Cost to repair around $10,000. The vehicle periodically loses power/acceleration without warning - no lamps/lights/messages. Seems to be a common issue with this make and model.

The wheel bearings inside of the transmission of the 2018 CHR and newer models commonly fail and seize up causing the vehicle to lock up and create a dangerous situation while driving. In Canada the highway safety has recalled the Transmissions and had them repaired unlike in the United States. The wheel bearings in my 2018 CHR CVT transmission or seizing up and causing damage to the engine which could result in severe safety risks while driving possibly leading to accident or loss of life. Out of fear of safety after I was told by Toyota that this was the issue that was reported Nationwide and that the country of Canada recalled the transmission out of safety concerns for the public I decided to park the vehicle and not drive it anymore for fear of safety for my family.