2012 TOYOTA CAMRY Complaints

MY SON WAS DRIVING ABOUT 1/2 MILE AWAY FROM HOME WHILE TURNING THE BRAKE FAILED AND HE HIT THE CENTER CURB AND FURTHER TO AN ON COMING (STOPPED) VEHICLE. WHEN HE REALIZED THAT THE BRAKES ARE NOT WORKING HE PRESSED THE EMERGENCY BRAKES THAT SLOWED THE CAR. BUT THE DAMAGE HAD ALREADY OCCURRED. OUR TOYOTA IS 2012 AND HAS BEEN ROUTINELY MAINTAINED BY TOYOTA DEALERSHIPS. BRAKES SHOULD NOT FAIL. WE ARE GLAD THAT THERE WAS NO APPARENT INJURY BUT THE CAR IS LIKELY TO BE TOTALED. I REQUEST TOYOTA TO DO AN INVESTIGATION ON WHAT MIGHT HAVE CAUSED THE BRAKES TO FAIL. *TR

WE RECEIVED THE RECALL NOTICE IN EARLY DECEMBER, 2013 REGARDING NHTSA CAMPAIGN NUMBER: 13V442000 DEALING WITH THE AIR BAG CONTROL MODULE. AT THAT TIME, WE CALLED OUR TOYOTA DEALER FOR THE RELATED SERVICE AND WERE TOLD THE REPLACEMENT PARTS WERE IN LIMITED SUPPLY AND THE EARLIEST WE COULD HAVE THIS SAFETY ISSUE FIXED WAS IN FEBRUARY, 2014. WE MADE THE APPOINTMENT. WE RECEIVED A PHONE CALL TODAY, 1/20/2014, THAT THE APPOINTMENT WAS BEING CANCELLED AS TOYOTA COULD NOT MEET THE CURRENT DEMAND FOR THE REPLACEMENT PART. WE WERE TOLD TO CHECK BACK IN A COUPLE OF WEEKS TO SEE IF THE SITUATION HAS CHANGED. WE ASKED WHAT TO DO IF A PROBLEM OCCURS IN THE MEANTIME AND WE WERE TOLD TO THEN CALL THE SERVICE DEPARTMENT AND THEY WOULD FIX THE PROBLEM. WHEN WE ASKED HOW THEY WOULD FIX THE PROBLEM SINCE THEY ARE SAYING REPLACEMENT PARTS AREN'T AVAILABLE, THE QUESTION WAS LEFT UNANSWERED. *TR

I CALLED SPARKS DEALERSHIP ABOUT RECALL ON CAR 12/30/13. THEY PUT ME ON LIST SAYING THEY DO NOT HAVE PART FROM COMPANY. I CALLED TODAY 1/20/14 AND THEY SAID THEY STILL DO NOT HAVE PART. *TR

I RECEIVED A RECALL NOTICE FOR THE HVAC ASSEMBLY. I CALLED MY DEALER AND VERIFIED MY VIN AND SCHEDULED AN APPOINTMENT TO HAVE THE ASSEMBLY REPLACED ON 1/2/2014. WHEN I ARRIVED AT THE DEALERSHIP I WAS TOLD THAT THEY DID NOT HAVE THE PART AND THE ASST SVC MGR [XXX] TOLD ME HE WOULD GET THE PART AND CALL ME. I HAVE NOT HEARD FROM HIM AND WHEN I CALL HE IS ON VACATION. I CALLED THE SERVICE MGR AND LEFT MY INFO AND HAVE NOT RECEIVED A CALL BACK. I NEED TO HAVE THIS REPLACED AS IT IS AN EXTREME SAFETY ISSUE AND I NEED THIS CAR FOR SCHOOL. THE DEALERSHIP IS TOYOTA OF HOLLYWOOD, 1841 N STATE RD 7, HOLLYWOOD, FL 33021. PHONE 954-893-4667. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2012 TOYOTA CAMRY. CONSUMER WRITES IN REGARDS TO NOT RECEIVING CERTIFIED USED VEHICLE WARRANTY SUPPLEMENT FROM MANUFACTURER. *SMD

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V442000 (AIR BAGS , ELECTRICAL SYSTEM , EQUIPMENT) BUT THE AIR BAG WARNING LAMP CONTINUE TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 14,900.

AS SOON I GOT THE SAFETY RECALL FOR THE TOYOTA CAMRY, I IMMEDIATELY CALLED UP BINGHAM TOYOTA. THE GUY WHOM I SPOKE WITH SAID, "HE ASKED FOR THEN NAME OF THE CAR AND PHONE NUMBER, NEXT GIVE ME A SEC TO LOOK IT UP AND THEN TOLD ME THAT THE PART IS A SPECIAL ONE WHICH REQUIRED A SPECIAL ORDER," I ASKED HOW LONG WILL THAT TAKE HE SAID, "ONE WEEK." NOW ITS 2014 AND I STILL HAVEN'T HEARD A CALL YET, AS I WAS TOLD THAT ONCE THE PARTS CAME IN I WOULD BE NOTIFY BY THE NUMBER I GAVE HIM. *TR

WHEN I AM DRIVING THE CAR, AIRBAG LIGHT TURNS ON AND REMAINS ON ALL THE TIME WHILE I AM DRIVING THE CAR. I TOOK CAR TO LOCAL TOYOTA DEALER AND THEY HAVE NO CLUE ON HOW TO FIX AIRBAG ON WARNING. THEY RESET THE ERROR MESSAGE .... BUT AFTER DRIVING FOR 10 MILES, AIRBAG ON LIGHT AGAIN COMES UP AND STAYS ON ALL THE TIME WHILE I AM DRIVING THE CAR. *TR

I RECEIVED A RECALL NOTIFICATION FOR MY 2012 TOYOTA CAMRY, THAT INVOLVES THE HVAC HOUSING AND THE AIRBAG CONTROL MODULE. I MADE AN APPOINTMENT AT MY REGULAR SERVICE DEALERSHIP (BRONX TOYOTA) AND TOOK THE CAR IN FOR INSPECTION. I WAS INFORMED BY THE SERVICE CONSULTANT, THAT THE INSPECTION AND POSSIBLE REPAIR COULD TAKE THREE TO FIVE DAYS.WHEN I ASKED, HOW WILL I BE COMPENSATED FOR THIS INCONVENIENCE, I WAS TOLD THAT I WILL HAVE TO TAKE THAT UP WITH THE MANUFACTURER. I CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER ( 888 270 9371) AND WAS TOLD THAT I SHOULD TAKE THE VEHICLE TO ANOTHER DEALER FOR A SECOND OPINION. I DRIVE TWENTY MILES ONE WAY TO WORK, MONDAYS TO FRIDAYS. I LEAVE HOME ABOUT 8 AM AND RETURN ABOUT 7 PM. I DEPEND ON MY VEHICLE FOR MY LIVELIHOOD, THAT IS WHY I DRIVE A TOYOTA. IT IS NOT FAIR TO BE GOING AROUND IN CIRCLES, JUST TO GET TRANSPORTATION TO GO TO WORK WHILE THEY REPAIR MY VEHICLE FROM A RECALL. WHO ELSE DO I NEED TO CONTACT? PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

P/O RESPONSE LTR TO TOYOTA CORP. RE 2012 CAMRYDATE: DECEMBER 26, 2013 - ...FURTHERMORE,MY BROTHER AND I HAVE STRESSED TO EVERYONE WE HAVE SPOKEN WITH SINCE OUR FIRST CONTACT ON DEC16, 2013 WITH TOYOTA REGARDING THESE DANGEROUS MECHANICAL PROBLEMS I.E., THE UNINTENDED ACCELERATION, STEERING PULLING TO THE RIGHT AS WELL AS THE OFFENSIVE ODOR THAT OCCURS WHEN THE AC IS TURNED ON. ...NO ONE WILL ASSIST US UNTIL JANUARY 6, 2014...WE CANNOT IMAGINE THAT CEO [XXX]... WOULD FIND IT ACCEPTABLE TO WAIT THREE (3) WEEKS - UNTIL JANUARY 6, 2014- TO FIRST BEGIN AN INVESTIGATION WHILE BEING LEFT WITH A DEFECTIVE AND DAMAGED TOYOTA CAMRY. [XXX]. DID NOT RESPOND TO OUR PHONE CALL EITHER. WE LOCATED NOV 16 2012 DETAILS AND FWD TO TOYOTA CORP: NOV 16, 2012- AT APPROXIMATELY 11:15PM ON THE 405S, ALL TRAFFIC WAS STOPPED BY THE POLICE NORTH OF THE SKIRBALL. WE WERE STANDING STILL FOR ABOUT 10 MINUTES. SUDDENLY, OUR CAR LUNGED FORWARD DUE TO UNINTENDED ACCELERATION. AS THE CAR VEERED TO THE RIGHT, I MANAGED, WITH GREAT EFFORT, TO STEER THE CAR AS WE WENT INTO THE LANE TO THE RIGHT OF US. AFTER TRAVELING MORE THAN 100 FEET, I WAS FINALLY ABLE TO GET THE CAR TO COME TO A STOP. THANKFULLY, WE DID NOT HIT AND WERE NOT HIT BY PASSING POLICE AND FIRE VEHICLES. WE ALSO SMELLED SOMETHING BURNING IN OUR CAR FOR A COUPLE OF MINUTES. ON NOVEMBER 17, 2012, WE WENT INTO TOYOTA SERVICE TO REPORT WHAT HAD OCCURRED THE NIGHT BEFORE. WE WANTED TOYOTA TO KNOW WHAT HAD HAPPENED BECAUSE IT WAS VERY FRIGHTENING AND WE WERE CONCERNED ABOUT OUR SAFETY. WE ALSO WANTED TO KNOW HOW MANY OTHER PEOPLE HAD EXPERIENCED THIS PROBLEM AND HOW TOYOTA HAD RESOLVED THIS DANGEROUS, SAFETY PROBLEM. TOYOTA SERVICE CHECKED AND RESPONDED THAT THERE WAS NO RECALL FOR THIS UNINTENDED ACCELERATION IN THE 2012 CAMRY. UNFORTUNATELY, WE ACCEPTED THAT THIS WAS AN ISOLATED INCIDENT EXPERIENCED ONLY BY US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR