2003 TOYOTA COROLLA MATRIX Complaints

RECALL INCOMPLETE. PARTS ARE NEVER AVAILABLE. DEALERS ALWAYS HAVE THEM BACK-ORDERED.

TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED INADVERTENTLY AND FRACTURED THE WINDSHIELD. THE CONTACT SUFFERED INJURIES TO THE CHEST, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) WAS RECEIVED IN EARLY 2014; HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART FOR THE REPAIR. MA 10/19/2015 *CN

DEAR NHTSA FOLKS, ? THE SAFETY RECALL IS DATED JANUARY 27, OF THIS YEAR (2015) . ? I HAVE WAITED FIVE MONTHS, SO FAR, FOR A REMEDY TO THIS MANUFACTURING DEFECT. ? GOING INTO THE SIXTH MONTH, WE CONTINUE TO BE CONCERNED FOR OUR SAFETY EACH TIME WE DRIVE OUR MATRIX. PLEASE HELP, FOR GOODNESS SAKE, WITHOUT FURTHER DELAY! YOURS, [XXX] INDIANAPOLIS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/1 UPDATED 12/28/2015*JS

LAST MAY 5 MELODY TOYOTA SAN BRUNO TOLD ME THEY HAVE TO DO A RECALL ON THE FRONT PASSENGER AIRBAG INFLATOR. AND IT WAS FINE FOR 3 MONTHS. THEN ON AUG. 9 WHEN I WAS TAKING MY COUSIN TO THE AIRPORT (SFO) THE SRS WARNING LIGHT JUST CAME ON ALL THE WAY STRAIGHT HOME. AND I DROVE BACK TO MELODY TOYOTA LAST TUESDAY SINCE THEY TOLD ME THEY CAN'T ATTEND TO ME LAST MONDAY BECAUSE TECHNICIAN SHORTAGE. AFTER THEY MADE THE DIAGNOSIS ON MY CAR THEY SAID THERE'S A SHORT CIRCUIT ON MY AIRBAG SPIRAL CABLE CLOCK SPRING W/C IS LOCATED INSIDE THE STEERING WHEEL. THEY SAID IF THIS SPIRAL CABLE IS DEFECTIVE ALL THE AIRBAGS IN MY CAR IS DISABLED AND WILL NOT DEPLOY IF I HIT ANOTHER CAR OR A TREE W/C IS REALLY LIFE THREATENING. MY QUESTION IS WHY DO I HAVE TO PAY $550.00 TO GET THAT SPIRAL CABLE REPLACED. AND ON THE OTHER HAND MY CAR DOESN'T HAVE ANY PROBLEM NOT UNTIL WHEN THEY REPLACE THAT FRONT PASSENGER AIRBAG INFLATOR LAST MAY 5. THEY EVEN ASK ME IF I HAD AN ACCIDENT RECENTLY. I THINK THEY SHOULD KNOW THAT SINCE THEY'VE BEEN DOING ALL THE SERVICES ON MY CAR FOR 6 YEARS. OR IS THERE ANY RECALL ON THIS SPIRAL CABLE? I HOPE YOU GIVE ME AN ANSWER TO THIS QUESTION. ALSO PLEASE THIS COMPLAINT WILL BE ANONYMOUS FOR NOW. THANK YOU *TR

THE AIR BAG WARNING LIGHT CAME ON DASH AND I WAS TOLD THE DRIVER SIDE AIR BAG HAD TO BE REPLACED. I HAD TO PAY $1196.69 BECAUSE IT WAS NOT UNDER A RECALL EVEN THOUGH I HAD 3 OTHER RECALLS WHICH INCLUDED THE PASSENGER AIR BAG INFLATOR, AIR BAG WIRE HARNESS AND THE CENTER AIR BAG SENSOR ASSEMBLY. SO WITH ALL THE SAFETY RECALLS ON THE PASSENGER SIDE AIR BAG SYSTEM, I DO NOT UNDERSTAND WHY THE DRIVER AIR BAG IS NOT COVERED ON ANY SAFETY RECALL? I REALLY THINK THIS SHOULD BE COVERED UNDER A SAFETY RECALL SINCE I WAS TOLD BY THE REP AT THE TOYOTA DEALER THE AIR BAG WILL NOT WORK WHEN THIS AIR BAG WARNING LIGHT IS ON.

TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER HAD NOT DETERMINED A SOLUTION TO DETER THE FAILURE. THE VIN WAS ASSOCIATED WITH THE RECALL SINCE JANUARY 27, 2015. THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS NOTIFIED IN MARCH THAT MY CAR HAD A BAD AIRBAG AND I WOULD BE NOTIFIED WHEN IT WOULD BE REPLACED. I JUST TALKED TO MY DEALER AND THEY HAVE NO IDEA WHEN IT WILL GET DONE. THAT SEEMS UN ACCEPTABLE TO ME THAT WE HAVE 3/4 OF A CAR TIL IT GETS REPLACED. SHOULDN'T THERE BE A TIMETABLE ON RECALLS? THANK YOU.

TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED AN INTERIM NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) IN MARCH OF 2015; HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE STILL NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/14/15*CN UPDATED 07/21/15*JB