2007 TOYOTA COROLLA MATRIX Complaints

I HAVE RECEIVED A MAILER FROM TOYOTA TELLING ME TO "CALL TODAY" TO 1-888-312-5994, FOR RESOLUTION TO THE TAKATA AIRBAG INFLATOR RECALL. I HAVE CALLED NUMEROUS TIMES BUT EXPERIENCE EXTREMELY LONG HOLD TIMES, TO THE POINT WHERE I EVENTUALLY DECIDE TO TRY AGAIN SOMETIME. THIS IS VERY FRUSTRATING, AS IT DOES NOT SEEM THAT TOYOTA IS COMMITTED ENOUGH TO EMPLOY EVEN BASIC STAFFING TO HELP ME SET UP AN APPOINTMENT TO RESOLVE THE ISSUE. I WILL KEEP TRYING.

TAKATA RECALL. WHEN I CALLED TO SCHEDULE (IN THE MIDDLE OF THIS HOT HUMID SUMMER). I WAS TOLD THEY HAD TO ORDER PARTS AND IT WILL TAKE "MONTHS" BEFORE THEY CAN SCHEDULE ME. THEY SAID THEY GET 6 PARTS PER DEALER PER WEEK AND THAT'S IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I CALLED WAPPINGERS FALLS DCH TOYOTA SERVICE DEPARTMENT ABOUT 2MONTHS AGO. THEY SAID PARTS WILL BE ORDERED AND I WILL GET A CALL BACK. I CALLED AGAIN TODAY(4/18). NOW THEY ARE TELLING THAT THERE IS NO RECORD OF MY PREVIOUS CALL AND THE PARTS WILL BE ORDERED. I AM WORRIED ABOUT THE SAFETY. IS THERE ANY THING YOU CAN HELP?

TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL NOTICE SAYING I NEEDED IMMEDIATE REPLACEMENT. MY DEALER FORT BEND TOYOTA HAS TOLD ME FOR MONTHS THAT THE PARTS ARE ON BACK ORDER AND CAN NOT GIVE ME A DATE FOR REPAIR

TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 1/15/16 *CN UPDATED 01/25/16.*JB