2015 TOYOTA HIGHLANDER Complaints

2015 TOYOTA HIGHLANDER. CONSUMER WRITES WITH CONCERNS TO SAFETY ISSUE WITH VEHICLE; INTERIOR HEADLINER BURNS AND MELTS WITHOUT WARNING. *AS *JS

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE TAILGATE FAILED TO OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE TRUCK FARM OF EASLEY (4296 CALHOUN MEMORIAL HWY, EASLEY, SC 29640, (864) 220-1811), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE DEALER REFERRED THE CONTACT TO A TOYOTA DEALER. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1810172395. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 71,933.

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. ON AUGUST 31, 2018, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SURGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LAKESIDE TOYOTA, 3701 N CAUSEWAY BLVD, METAIRIE, LA 70002, (877) 512-8274) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. ADDITIONALLY, ON AUGUST 31, 2018, THE VEHICLE ACCELERATED WITHOUT WARNING, JUMPED THE PARKING BUMPER, AND CRASHED INTO THE QUARTER PANEL OF A TRANSPORT VAN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED CHEST INJURIES AND MEDICAL ATTENTION WAS PROVIDED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-331-4331, EXT 73822 AND PROVIDED CASE NUMBER: 1809053132. THE MANUFACTURER STATED THAT THE EVENT DATA RECORDER WOULD BE RETRIEVED FROM THE VEHICLE. THE FAILURE MILEAGE WAS 68,000. *DT *JB

SOON AFTER WARRANTY RAN OUT THE LIFT GATE TO THE TRUNK HATCH BEGAN LEAKING LUBRICATION AND INTERMITTANLY WOULD NOT OPEN ALL THE WAY, CLOSE ALL THE WAY, OR OPEN OR CLOSE AT ALL. MANY TIMES, I WOULD NEED TO MANUALLY PUSH THE HATCH DOWN TO CLOSE, WHICH REQUIRED EXTREME FORCE. THE SAME FORCE WOULD BE REQUIRED TO OPEN THE HATCH AT TIMES. ESENTIALLY, THE LIFT GATE IS UNRELIABLE TO LIFT OR CLOSE MOST OF THE TIME.THE COST ESTIMATE FROM THE DEALER EXCEEDED $1,800 FOR THE REPLACEMENT OF BOTH STRUTS.

LIGHT ON CRUISE CONTROL LEVER ON STEERING COLUMN FLICKERS OFF AND ON IF VEHICLE IS IN MOTION AND STEERING COLUMN IS IN USE. ALTERNATOR IN CAR ALREADY REQUIRED REPLACEMENT AT 73,000. DEALERSHIP WAS ADVISED OF ISSUE AND I WAS TOLD THERE WAS NOTHING WRONG WITH THE LEVER.

BOTH FRONT DOOR ACTUATORS FAILED AT THE SAME TIME WITH 34K MILES ON THE VEHICLE. ELECTRIC LOCKS WILL NOT OPERATE ON EITHER DOOR. VEHICLE WAS PARKED AND HAD TO ENTERED THROUGH THE REAR DOORS OR BY USING THE HIDDEN KEY.

BOTH DIVER AND PASSENGER VISORS DO NOT STAY SET. THEY MOVE UP WHEN NOT EXPECTED AND THE SUN IS IN YOUR EYES ESPECIALLY IN THE MORNINGS AND EVENINGS WHEN THE SUN RISES AND SETS!! EXTREMELY DANGEROUS!!! DEALER SAID IT WAS NORMAL. I HIGHLY DISAGREE.

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE IT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE VIN WAS NOT AVAILABLE.

SUNROOF GLASS EXPLODED. I WAS DRIVING DOWN AN INTERSTATE HIGHWAY AT 70 MPH IN 4 LANES OF HOLIDAY TRAFFIC. WE HAD BEEN IN THE CAR FOR ABOUT 20 MINUTES WHEN WE HEARD A LOUD BANG (IT SOUNDED LIKE A SHOTGUN WENT OFF IN THE CAR) AND GLASS WAS FLYING EVERYWHERE. I LOOKED UP AND THERE WAS A HOLE ABOUT 4" BY 2" IN THE SUNROOF AND THE BALANCE WAS ALL SHATTERED. AFTER PULLING ONTO THE SHOULDER OF THE HIGHWAY AND LOOKING FROM THE OUTSIDE, THE GLASS EDGES OF WHAT WAS LEFT WERE PROTRUDING UP. THIS HAPPENED ON A SUNDAY, SO I HAD TO BUST AS MUCH OF THE REMAINING GLASS OUT THAT I COULD TO DRIVE IT HOME. THE TEMPERATURE WAS 85 AT THE TIME. I HAVE HAD MY VEHICLE FOR 3.5 YEARS AND I HAVE 60,000 MILES ON MY CAR. THIS SHOULD NOT HAPPEN! TOYOTA WILL NOT ADMIT ANY FAULT AND TOLD ME TO SEND A CLAIM TO MY INSURANCE.

2015 TOYOTA HIGHLANDER LIMITED--3 OR 4 OUNCES OF WATER HAS ACCUMULATED IN BOTH OF MY TAIL LIGHTS (THAT CONTROL BRAKE LIGHTS AND BACKUP LIGHTS) THAT ARE LOCATED IN THE HATCH OF MY TAIL GATE. THIS CAUSES A GREAT DEAL OF CONDENSATION TO CLOUD REAR BRAKE AND BACKUP LIGHTS. WHEN THE TAIL GATE IS LIFTED THE 3 OR 4 OUNCES OF WATER THAT HAS ACCUMULATED COMES CLOSE TO OVERFLOWING INTO TAIL LIGHT BULB AREAS WHICH I AM AFRAID WILL SOON DISABLE THOSE LIGHTS AND FAIL TO WARN OTHERS THAT THE VEHICLE IS BRAKING OR STOPPED WHICH COULD LEAD TO A VEHICLE CRASH. VEHICLE HAS NEVER BEEN AN ACCIDENT THAT COULD CAUSE THE DAMAGE. LOCAL TOYOTA DEALERSHIP NOTICED CONDENSATION IN RIGHT REAR TAIL LIGHT ON 22 MARCH 2018 AND RECOMMENDED REPLACING TAIL LIGHT AT A COST OF $330. THEY DID NOT NOTICE A PROBLEM IN RIGHT TAIL LIGHT. IN THE PAST TWO WEEKS I HAVE NOTICED WATER ACCUMULATION AND CONDENSATION IN LEFT TAIL LIGHT. FIRST TIME I NOTICED THE PROBLEM IN LEFT TAIL LIGHT, THE RIGHT TAIL LIGHT WAS FINE. AFTER THE NEXT RAINSTORM 3 TO 4 OUNCES OF WATER HAS ACCUMULATED IN BOTH TAIL LIGHTS--THE WATER AND CONDENSATION STILL REMAIN. I HAVE ATTACHED THE FOLLOWING PHOTOS; --CONDENSATION IN BOTH TAIL LIGHTS (PICTURES 8598 AND 0928) --3 TO 4 OUNCES OF WATER ACCUMULATION INSIDE BOTH TAIL LIGHTS--PICTURES (2140 AND 7546) SHOW WATER IN OUTER LOWER CORNERS OF TAIL LIGHTS WHEN THE LIFT GATE IS RAISED.