2003 TOYOTA HIGHLANDER Complaints
View complaints related to 2003 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 250 complaints submitted for the 2003 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 TOYOTA HIGHLANDER- GALVESTON, TX
TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STARTED TO OVERHEAT. SHE DROVE ONTO THE EMERGENCY LANE AND WAITED FOR THE VEHICLE TO COOL OFF. THE VEHICLE WAS THEN INSPECTED BY A INDEPENDENT MECHANIC WHO ADVISED HER THAT THE ENGINE BOLT WAS STRIPPED AND CAUSED THE COOLANT TO LEAK ONTO THE ENGINE. THE MECHANIC ALSO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 111,400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 TOYOTA HIGHLANDER- FREMONT, CA
RIGHT PASSENGER WINDOW AUTOMATICALLY ROLLED ALL THE WAY DOWN AND THE ELECTRONIC CONTROLS FOR THE WINDOW FAILED TO WORK. WE WERE UNABLE TO CLOSE THE WINDOW. THIS OCCURRED DURING A WIND AND RAIN STORM RESULTING IN RAIN GETTING IN THE CAR AND A SERIOUS SAFETY ISSUE FOR PASSENGERS IN THE CAR. LUCKILY, THE CAR WAS NOT MOVING AT THE TIME OF THE OCCURRENCE. A MECHANIC DETERMINED THERE WAS A COMPLETE FAILURE OF THE WINDOW REGULATOR MOTOR AND REPLACED IT. *TR
Source: NHTSA WEB SITE -
2003 TOYOTA HIGHLANDER- PLACITAS, NM
THIS CAR HAS BEEN DEALER MAINTAINED FROM DAY ONE. LAST YEAR, WE BEGAN NOTICING AN ODD, LOUD DRUMMING SOUND OCCURRING ALONG WITH RESISTANCE TO ACCELERATION IN SLOW SPEED SITUATIONS. THIS INCLUDED PARKING LOTS, STOPPING FOR A LEFT TURN WITHIN AN INTERSECTION, AND EVERY OTHER SITUATION WHERE WE NEEDED TO MANEUVER AT LOW SPEED. THE VEHICLE WOULD VIBRATE, THE ENGINE WOULD NOT ACCELERATE, AND SOMETIMES THE CAR WOULD LURCH WITHIN A TURN. IT BECAME ALARMINGLY SEVERE AND THE PERIODS BETWEEN INCIDENTS BEGAN TO SHORTEN. WHILE STILL INTERMITTENT, WE BEGAN TO BE CONCERNED AND TOOK IT TO THE NY DEALER WHO HAD BEEN SERVICING THE CAR SINCE IT WAS NEW. WE REPORTED EXACTLY WHAT I HAVE WRITTEN ABOVE, INCLUDING THE COMMENT THAT THE ANTI-SKID LIGHT WOULD COME ON THE DASH WHEN THIS HAPPENED. AFTER CHARGING US OVER $900 FOR FLUID REPLACEMENT AND REATTACHING A VACUUM HOSE, WE WERE TOLD WE HAD NO PROBLEM, THAT THE NOISE WAS NORMAL. IT OCCURRED AGAIN WHEN WE LEFT THE DEALERS LOT. THE PAVEMENT WAS DRY. AFTER A FEW WEEKS OF INCREASING DIFFICULTY WE TOOK IT TO A DIFFERENT DEALER, TO BE TOLD THAT OUR TIRES WERE WORN. WE REPLACED THE TIRES, AND THE PROBLEM PERSISTED ON EITHER WET OR DRY PAVEMENT. WITH A CROSS-COUNTRY TRIP COMING UP, WE TOOK THE CAR TO AN AAMCO, WHO TEST DROVE IT AND SAID WE HAD AN ABS BRAKE PROBLEM. THEY KEPT IT FOR THREE DAYS, AND CHARGED US $400 HAVING FOUND A PIECE OF RUSTED METAL THEY BELIEVED WAS PREVENTING ONE OF THE WHEEL SENSORS FROM MAKING CONSTANT CONTACT. IT FELT BETTER, BUT THE PROBLEM BEGAN TO SHOW UP AGAIN IN A COUPLE OF DAYS. WE COULD NOT PUT THE TRIP OFF, AND DROVE THE CAR CROSS COUNTRY, HAVING THE PROBLEM RE-OCCUR IN ALMOST EVERY LOW SPEED SITUATION, WHEN WE GOT TO NEW MEXICO WE MADE AN APPOINTMENT WITH THE DEALER WHO SOLD US THE CAR. THEY SAID IT WAS UNSAFE TO DRIVE AND AFTER FOUR DAYS, TOLD US THE ABS ECU WAS MALFUNCTIONING. IT COST $2178 TO REPLACE. THE REPLACED COMPONENT IS A SEALED ELECTRONIC MODULE WITH NO MOVING PARTS. IT SHOULD HAVE LASTED. *TR
Source: NHTSA WEB SITE -
2003 TOYOTA HIGHLANDER- HUNTINGTON BEACH, CA
2003 TOYOTA HIGHLANDER. CONSUMER SUBMITS DOCUMENTATION RELATED TO UNINTENDED ACCELERATION ISSUES WITH VEHICLE *TGW THE CONSUMER STATED THE VEHICLE ACCELERATED OUT OF CONTROL AND SUBSEQUENTLY, CRASHED INTO A CONCRETE DIVIDER, STRUCK A PALM TREE AND THEN A METAL LIGHT POLE. EVEN AFTER THE VEHICLE CAME TO REST, THE ENGINE CONTINUED TO REV VERY FAST. IT FINALLY STOPPED A FEW SECONDS AFTER THE IMPACT. *JB
Source: CONSUMER LETTER -
2003 TOYOTA HIGHLANDER- CARRIERE, MS
I HAVE A 2003 TOYOTA HIGHLANDER 2.4L THAT HAD ENGINE FAILURE DUE TO 3 HEADBOLTS ON THE INTAKE SIDE OF THE HEAD BECOME LOOSE AS OTHER NUMEROUS FOLKS HAVE EXPERIENCED. THE ENGINE BLEW THE HEADGASKET AND LOST COMPRESSION/POWER AND DIED. THE SEEMS TO BE A VERY WELL KNOWN ISSUE BY TOYOTA, REPAIR SHOPS, AND SALVAGE YARDS. SEEMS SOMEONE SHOULD HOLD TOYOTA RESPONSIBLE FOR REPAIR COST - I.E NEW ENGINE SINCE THIS IS AN OBVIOUS MANUFACTURING/ENGINEERING DESIGN FLAW. BEWARE OF HIGHLANDERS, CAMRYS AND RAVS SINCE THEY ALL HAVE THIS 2.4L ENGINE. *TR
Source: NHTSA WEB SITE -
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2003 TOYOTA HIGHLANDER- MISSION VIEJO, CA
2003 TOYOTA HIGHLANDER. CONSUMER WRITES REGARDING BRAKE FLUID LEAK *TGW THE CONSUMER STATED THE BRAKE MASTER CYLINDER HAD TO BE REPLACED. *JB
Source: CONSUMER LETTER -
2003 TOYOTA HIGHLANDER- FULLERTON, CA
TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPLIED TO BRAKES BUT THE VEHICLE BEGAN TO ACCELERATE. THE CONTACT TRIED SEVERAL WAYS TO STOP THE VEHICLE (SHIFTING INTO NEUTRAL, USING THE EMERGENCY BRAKE) BUT THE VEHICLE CONTINUED TO REV. THE TIRES ALSO WERE SPINNING. THE CONTACT SHIFTED INTO NEUTRAL AGAIN AND TURNED THE VEHICLE OFF WHICH STOPPED IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSMISSION DROPPED AND THE EXTRA FLOOR MAT CAUSED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 03/24/11*LJ THE CONSUMER STATED THE FLOOR MAT WAS NOWHERE NEAR THE GAS PEDAL. IT WAS SECURELY IN PLACE. UPDATED 11/16/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 TOYOTA HIGHLANDER- HOUSTON, TX
WHEN I START THE CAR IN THE MORNING (OR THE FIRST IN THAT DAY) THE CAR HAVE STRONG GAS SMELL ..I'M WORRIED OF A FIRE. *TR
Source: NHTSA WEB SITE -
2003 TOYOTA HIGHLANDER- SIMI VALLEY, CA
TOYOTA HIGHLANDER VISOR DEFECT. FALLS DOWN WHILE DRIVING AND BLOCKS VIEW. REPLACED ONCE, BUT REPLACEMENT IS DEFECTIVE AS WELL. REPLACEMENT COST IS $700. SHOULD BE RECALLED DUE TO DANGEROUS VISION OBSTRUCTION. *TR
Source: NHTSA WEB SITE -
2003 TOYOTA HIGHLANDER- MIDDLETON, MA
CAR TEMP GAGE WENT UP PAST H AND THERE WAS NO HEAT IN CAR. I STOPPED AS SOON AS POSSIBLE AT A MALL PARKING LOT AND CALLED SERVICE. HAD CAR TOWED TO GARAGE. PER OWNER OF GARAGE, THE HEAD GASKET LEAKED DUE TO BOLTS STRIPPING IN THE ENGINE. HE THEN FIXED THE PROBLEM AND THEN UPON TEST DRIVE THE TENSIONER FAILED AND CHAIN JUMPED CAUSING FURTHER REPAIRS TO NOT BE COST EFFECTIVE. THROUGH RESEARCH HE INFORMED ME THAT THIS IS A WELL DOCUMENTED PROBLEM WITH THE 2003 HIGHLANDER ENGINES AND THAT TOYOTA IS NOT BACKING THE PROBLEM. I CALLED TOYOTA AND SINCE RECALL HAS NOT BEEN ISSUED THEY STATED THEY CANNOT HELP ME. I FEEL THE HIGHLANDER SHOULD HAVE LASTED MORE THAN 8 YEARS AS I HAD KEPT UP WITH REQUIRED MAINTENANCE.
Source: PORTABLE SAFETY COMPLAINT FORM