2022 TOYOTA HIGHLANDER Complaints

On or about 9/22/24 I was driving on a parkway and was alerted by a high pitched alarm in the vehicle’s dashboard that the airbag had a malfunction and that the seatbelt was not engaged. I removed my seatbelt and clipped it back in but that did not stop the alarm. The vehicle continued to beep and say the airbag was malfunctioning. I made an appointment with Toyota service for 9/26/24 and when I arrived I was told they do not do diagnostic tests on Thursdays. They proceeded to give me a new appointment for today 9/28/24, and when I arrived they once again turned me away explaining that today was not a good day for a diagnostic. They mockingly told me that my vehicle warranty was about to expire. Furthermore, the Toyota has refused to fix the recall issue, and now is refusing to even run a diagnostic test to see what the problem is with the airbags. I am afraid the airbags will fail if I am in an accident. This is a very dangerous situation. Please help me!

As my wife had the wheels turned and was pulling up to the curb stop in a parking spot the car suddenly lurched forward without putting the accelerator on and went up and over the curb. Stop and hit a pole. my thoughts are is that the engine possibly changed from hybrid to gas or vice versa and as my wife’s foot was let off on the brake to inch forward to the curb stop it suddenly lunged forward as previously stated.

The contact owns a 2022 Toyota Highlander Hybrid. The contact stated that while driving approximately 65 MPH, the contact heard a loud noise coming from the driver’s side of the vehicle. The contact pulled over to the side of the road and became aware that the front lower bumper had detached on the driver's side and was dragging on the road. The bumper was attached by one screw. The contact received notification of NHTSA Campaign Number: 23V72000 (Structure). The vehicle was taken to the dealer and repaired under the recall. The dealer informed the contact that the grill shutter had been damaged and needed to be repaired. The contact stated that after retrieving the vehicle, the check engine warning light was illuminated. The contact was informed that the grill shutter had not been repaired correctly causing the check engine warning light to be illuminated. The dealer repaired the vehicle again. The contact stated that after repairing the vehicle, while driving approximately 40 miles down the road, the check engine warning light illuminated. The contact inspected the vehicle and became aware that underneath the grill shutter had not been repaired. The dealer had been contacted and informed that the failure had reoccurred. The vehicle had not been returned to the dealer. The vehicle was not diagnosed or repaired again. The manufacturer was made aware of the failure and confirmed that the repair would be up to the dealer to repair the vehicle. The failure mileage was 80,000.

Degenerative breaking. When breaking sometimes it jolts- seems to lose braking power. This is a safety hazard. It could cause a crash.

My father in law drove my highlander car and got into an accident on 8/27/2024. Front of the car was damaged but did not deploy the airbags. And as far I know it is equipped with automatic braking system but the damaged looks really bad.

The contact owns a 2022 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed and approaching a traffic light, the brake pedal was depressed; however, the engine surged. There were no warning lights illuminated. The vehicle was taken to the local dealer on several occasions, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000.

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while his wife was driving approximately 65 MPH, the lower front bumper cover assembly detached from the vehicle. The vehicle was not yet repaired. The failure mileage was 85,000. Parts distribution disconnect.

The contact owns a 2022 Toyota Highlander equipped with a Kuat Transfer V2 Bike Rack. The contact stated that while driving approximately 50 MPH, the contact noticed that the bicycle was lowering from the rear windshield. The contact inspected the bike rack attached to the vehicle and noticed that the shorter tray where the second wheel had turned in a vertical direction had caused the bike's wheel to drop. Additionally, the bike rack's second tray did not have any screws to secure the tray in an horizontal position. The contact also noticed that the second tray was significantly shorter than the first tray, resulting in less space for the bike tire to rest appropriately. The contact was unable to secure the second tray after several attempts. The manufacturer was made aware of the failure and provided the contact with a new second tray. No further information was provided. The vehicle mileage was 15,000.

The clips on the roof rails are not sealed and it allows water to leak into the car through the roof. This was an issue with previous RAV4 vehicles and is continuing on with the Highlander design. The water enters the vehicle anytime it rains or the vehicle is washed.

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure). The contact stated while driving 70 MPH, the front bumper cover detached from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed. The dealer referred the contact to an auto body shop for further assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.