2015 TOYOTA HIGHLANDER Complaints

SUN ROOF GLASS SHATTERED WHILE DRIVING ON THE FREEWAY AT 70 MPH. VEHICLE WAS NOT STRUCK BY ANY OBJECTS. THE GLASS FAILED AND SHATTERED WHILE DRIVING AT THE INTERSTATE SPEED LIMIT.

TL* THE CONTACT OWNED A 2015 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 50 MPH ON A WINDING ROAD, THE STEERING WHEEL LOCKED UP AND PREVENTED THE CONTACT FROM MAINTAINING CONTROL. AS A RESULT, THE VEHICLE DROVE INTO A DITCH AND FLIPPED OVER. THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE FACE AND LEG. MEDICAL ATTENTION WAS NOT NEEDED. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE CONTACT STATED THAT THEY WERE NEVER INFORMED OF THE RECALL OR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,425.

2015 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO VEHICLE ENTUNE SYSTEM CRASHING AND REBOOTING AT VARIOUS TIMES. *SMD THE CONSUMER STATED THE ENTUNE SYSTEM SCREEN FROZE WHILE THE VEHICLE WAS IN MOTION ON A STRAIGHT ROAD, MAKING A RIGHT OR LEFT TURN, AND SITTING IDLE IN TRAFFIC. THE SCREEN WOULD GO DARK AND RESET THE SYSTEM WHEN THE NAVIGATION FEATURE WAS IN USE WHETHER THE RADIO WAS ON OR OFF. IT WOULD LOSE THE NAVIGATION ROUTE. THE SCREEN WOULD LOOP BETWEEN THE TOYOTA SCREEN AND THE WELCOME SCREEN 3-4 TIMES THEN RESETS WITH THE DEFAULT SETTINGS. THE ENTUNE SYSTEM REBOOTED WHEN THE RADIO WAS ON AND NAVIGATION WAS OFF. WHEN THE RADIO WAS ON THE SOUND TURNED OFF THEN AFTER IT REBOOTED, THE RADIO TURNED BACK ON WITH THE SAME STATION. DURING THE FAILURES NO CELLPHONE OR BLUETOOTH IS CONNECTED TO THE SYSTEM. UPDATED 03/23/2017 *JS

THE HATCH CONTINUES TO FAIL EVEN AFTER THEY REPLACED "DEFECTIVE" PART. THE BATTERIES HAD TO BE REPLACED BECAUSE THEY HAD FAILED. ON 3/2/17 I WAS SITTING IN THE DRIVER SEAT WITH THE CAR IN PARK WITH THE ENGINE RUNNING AND SUDDENLY THE DRIVER SEAT MOVED ALL THE WAY FORWARD, THEN THE BACK STRAIGHTENED COMPLETELY AND THE SIDE VIEW MIRRORS ADJUSTED ALL THE WAY UP. I PLACED A CALL TO THE DEALERSHIP AT 2:51PM, WAS TOLD I'D GET A CALL BACK. I DROVE THE CAR HOME WITH MY ADULT DAUGHTER. RADIO WAS OFF. WHEN I WAS STOPPED IN EITHER TRAFFIC OR A LIGHT WE COULD HEAR A MOTOR TRYING TO START. I MADE IT HOME SAFELY. I HAD THE CAR TOWED TO THE DEALERSHIP AND WAS ADVISED THAT SINCE THEY COULD NOT REPLICATE THE PROBLEM IT DIDN'T HAPPEN. THEY RETURNED THE CAR TO ME WITHOUT ANY DOCUMENTATION OF A COMPLAINT.

BRAKES LIGHTS TO DO NOT ALWAYS LIGHT UP. TOOK TO AUTOMOTIVE MECHANIC AND THEY COULD NOT DUPLICATE PROBLEM. MY WIFE DRIVES CAR HOME AND I CAN SEE THAT LEFT SIDE BRAKE LIGHT WORK BUT RIGHT SIDE (PASSENGER) DOES NOT LIGHT UP. TURN SIGNALS ARE OK. BRAKES LIGHT WORK SOMETIMES. NOT BULB PROBLEM.

THE AUDIO AND GPS SYSTEM WILL RESET IT SELF WHILE DRIVING!!!! IT HAPPENS ALL THE TIME. NO SUPPORT FROM THE DEALERS.... *TR

THIS VEHICLE HAS SEVERE TORQUE STEER WHEN ACCELERATING AT HIGHWAY SPEED. THE VEHICLE PULLS HARD LEFT AND YOU HAVE TO FIGHT THE WHEEL TO MAINTAIN CONTROL. IT IS VERY DANGEROUS , ESPECIALLY WHEN TRYING TO PASS ANOTHER VEHICLE. MY COMPLAINTS TO THE DEALERSHIP WERE WAVED ASIDE - ONE TECH TOLD ME "ALL OUR FRONT WHEEL DRIVE CARS DO IT"

CAR GOING IN FOR THE SECOND TIME TO REPLACE THE ELECTRICAL SEAT ADJUSTMENT PANEL AND THE OTHER COMPONENTS NEEDED TO KEEP IT HELD IN PLACE. THE PLASTIC CLIPS ON THE PARTS JUST DO NOT APPEAR TO BE SUFFICIENT TO KEEP THE PANEL IN PLACE. CAR HAS JUST UNDER 33K MILES. THE PANEL IS RARELY USED AND IT APPEARS THAT JUST THE ENTRY AND EXIT FROM THE VEHICLE APPEARS TO BE CAUSING ENOUGH MOVEMENT FOR THE PARTS TO WEAR OUT.

WE WERE DRIVING DURING HEAVY RAINS AT FREEWAY SPEEDS. TRAFFIC WAS SLOWED AHEAD. THE SYSTEM SIGNALS AN ALARM THAT TRAFFIC AHEAD IS SLOWING, A VERY NICE FEATURE. HOWEVER, WHILE THE ALARM WAS GOING OFF, I DEPRESSED THE BRAKE PEDAL WITH ZERO RESPONSE, LIKELY DUE TO THE ABS NOT WANTING ME TO SLIDE ON THE WET ROADS. HOWEVER AS I GOT CLOSER AND CLOSER TO THE SLOWED TRAFFIC AHEAD, I NEEDED TO PRESS THE BRAKE HARDER AND HARDER. THE BRAKES SIMPLY STOPPED DECELERATING THE HIGHLANDER AND WE SMASHED INTO THE BACK OF A SMALLER VEHICLE. WHILE I APPRECIATE ABS AND THE DESIRE TO PREVENT SLIDING, I MUST BE ABLE TO STOP MY VEHICLE. I HAVE READ COUNTLESS COMPLAINTS ABOUT THIS OCCURRING, YET I DO NOT SEE A RESOLUTION.

HAD A PROBLEM WITH A 13 MO. OLD HIGHLANDER(STILL UNDER WARRANTY). WAS BACKING INTO MY GARAGE WHEN THE BRAKE PEDAL SUDDENLY BROKE(RUBBER PIECE FELL OFF). IT CAUSED MY FOOT TO SLIP OFF THE BRAKE AND CONSEQUENTLY BACKED INTO A REFRIGERATOR WE HAD IN THE GARAGE. IT RUINED THE REFRIGERATOR AND DAMAGED THE BACK OF THE HIGHLANDER($1000+) WORTH OF DAMAGE. FILED A CLAIM WITH TOYOTA(CORPORATE) AND COOPERATED FULLY WITH THEIR INVESTIGATION. AFTER 4 MOS. OF GETTING NOTHING BUT A RUN AROUND FROM TOYOTA FINALLY GOT THEIR ANSWER TO THE PROBLEM. THEY SAID THE VEHICLE WAS FINE(WHY THEN DID THE BRAKE PEDAL FALL APART?) AND THAT THEY DIDN'T CARE AT ALL ABOUT MY PROBLEM. THEY ALSO DIDN'T ANSWER WHY THE BRAKE PEDAL FELL APART IF 'ALL WAS FINE' AS THEY ASSERTED. KIND OF LIKE WHAT TOYOTA DID 6 OR 7 YEARS AGO WHEN THE ACCELERATOR PROBLEM FIRST SHOWED UP. BACK THEN THEIR FIRST REACTION WAS TO BLAME TH VICTIMS(OWNERS) FOR CAUSING THE PROBLEM!! I SUGGEST TO OTHERS TO NOT BUY A TOYOTA. AS MY PROBLEM SHOWS, IF AN UNUSUAL PROBLEM HAPPENS THEY WILL NOT STAND BEHIND THEIR VEHICLE OR DESIGN!!