2003 TOYOTA HIGHLANDER Complaints

CAR WAS BEING DRIVEN SLOWLY IN TRAFFIC. WHEN OTHER CARS STOPPED, THE BRAKES WERE APPLIED. INSTEAD OF STOPPING, THE CAR CONTINUED FORWARD, HITTING ANOTHER CAR. IT SEEMED AS THOUGH THE BRAKES DID NOT WORK. THE CAR WAS TAKEN TO THE DEALER THE NEXT DAY TO HAVE THE BRAKES EVALUATED. WE WERE TOLD THAT THE REPAIRMAN SAW THOSE KIND OF ACCIDENTS ALL THE TIME WITH ANTI-LOCK BRAKES. " YOU CANNOT HIT THEM HARD OR THEY WILL FAIL". *TR

I PULLED INTO A PARKING SPACE AT A SHOPPING CENTER NEAR MY HOME, THEN BACKED UP A FEW FEET IN ORDER TO STRAIGHTEN MY CAR. WHEN I PUT THE TRANSMISSION INTO DRIVE, THE CAR SUDDENLY SURGED FORWARD ENTIRELY ON ITS OWN, STRIKING THE CONCRETE BARRIER A FEW FEET IN FRONT OF MY CAR. I DID NOT ACCELERATE, THERE WERE NO FLOOR MATS ON THE DRIVER'S SIDE, AND THE FORCE THREW ME AGAINST THE STEERING WHEEL. A WITNESS RAN OVER TO SEE I WAS INJURED, BUT I WAS JUST BADLY FRIGHTENED. THE FRONT FENDER WAS DENTED, BUT ACTUALLY POPPED BACK OUT AS I WAS STANDING BESIDE MY CAR WITH THE WITNESS. I HAD PREVIOUSLY COMPLAINED ABOUT THE ENGINE ALTERNATELY SLOWING AND SURGING AS I DROVE, USUALLY ONLY AT SPEEDS UP TO 40MPH, TO MY LOCAL SERVICE DEPARTMENT. WHEN I CALLED MY SERVICE DEPARTMENT, THEY GAVE ME A TOLL FREE NUMBER WHERE I SPOKE TO A TOYOTA CASE MANAGER WHO ASSIGNED ME A CASE NUMBER AND TREATED ME VERY COLDLY AND WITH SUSPICION, ASKING PERSONAL QUESTIONS ABOUT MY HEALTH, INSURANCE COMPANY AND DRIVING RECORD. I SAID I WAS JUST CONCERNED THAT MY CAR HAD BEHAVED LIKE ONE I HAD JUST HEARD ABOUT ON THE LOCAL NEWS, AND I WANTED TO KNOW WHAT TO DO AND PREVENT OTHERS FROM EXPERIENCING WHAT HAD HAPPENED TO ME OR WORSE THE CASE MGR. SAID THEY WOULD CALL ME BACK. THEY NEVER CALLED BACK. THE FOLLOWING MONTH I TOOK MY CAR IN FOR SERVICE AND ASKED THEM TO CHECK THE ELECTRICAL SYSTEM. THEY SAID THEY FOUND NO PROBLEMS. *TR

VSC SKID CONTROL/ECU FAILURE IN 2003 HIGHLANDER. THIS HAS HAPPENED TO ME ON THREE SEPARATE OCCASIONS: MY CAR LIGHTLY SKIDDED ON ICE OR WATER AND THE CHECK ENGINE/VSC AND TRACTION CONTROL LIGHTS CAME ON. EVERY TIME THE CAR SKIDS, THE LIGHTS COME ON AND THE SKID CONTROL APPEARS TO BE DISABLED. *TR

VEHICLE SUDDENLY LEAKS ENGINE COOLANT TO THE OUTSIDE OF VEHICLE WITHOUT ANY WARNING OF OVERHEATING. LEAK IS COMING FROM A DEFECTIVE HEAD BOLT AND CANNOT BE FIXED. ENTIRE ENGINE BLOCK NEEDS REPLACEMENT. A VERY COMMON ISSUE AMONG 4 CYLINDER 2001-2006 TOYOTA ENGINES IN THE CAMRY,HIGHLANDER AND RAV 4 LEAKING HARMFUL COOLANT TO THE OUTSIDE OF VEHICLES THAT IS DEADLY TO HUMANS AND ANIMALS IF CONSUMED. NOT TO MENTION OVERHEATING OF ENGINE THAT CAN RESULT IN LOSS OF ENGINE POWER AND VACUUM THAT SUPPLIES POWER TO STEERING AND BRAKES. *TR

2003 TOYOTA HIGHLANDER-LIMITED (V6): POWER STEERING PUMP FLUID LINES CORRODING AND LEAKING FLUID; THEREBY CAUSING FAILURE OF PWR-ASSISTED STEERING AT ANY SPEED. IN JAN-FEB 2010, MY HIGHLANDER EXHIBITED SIGNIFICANTLY REDUCED STEERING EASE AT INTERMITTENT PERIODS. HIGHEST SAFETY RISK OCCURRENCES WERE AT (1) HWY SPEEDS, AND (2) CITY TRAFFIC SPEEDS WHEN ACCIDENT AVOIDANCE HANDLING WAS REQUIRED. A DEALER IN FREDERICK, MD DIAGNOSED THE PROB AS THOROUGHLY CORRODED PWR STEERING PUMP LINES. THEY REPLACED THE LINES AT MY COST. THE VEHICLE HAD ONLY 56K MILES ON IT. *TR

TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. HE STATED THAT WHILE DRIVING 2 MPH WITH HIS FOOT ON THE BRAKE PEDAL, IT ACCELERATED ON ITS OWN WITHOUT A WARNING AND CRASHED INTO A BUILDING . THERE WERE FRONT END DAMAGES TO THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. A POLICE REPORT WAS AVAILABLE. THE DEALER WAS CONTACTED AND THEY STATED THAT HIS VEHICLE WAS NOT ON THE RECALL LIST. THERE WERE REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 62,300.

HEADLIGHT LENSES HAVE BECOME PROGRESSIVELY TRANSLUCENT BLOCKING SIGNIFICANT LIGHT ENERGY FROM VEHICLE TO OPERATE VEHICLE IN A TOTALLY SAFE MANNER. (INCIDENT DATE AND ODOMETER READING NOT APPLICABLE IN THIS CASE.) SOME INTERNET WEB SITES SUGGEST DRILLING HOLES IN THE HEADLAMP FIXTURE TO FIX PROBLEM. I BELIEVE IT IS A SAFETY ISSUE AND THAT THE MANUFACTURER SHOULD STAND BEHIND GETTING THE PROBLEM RESOLVED. THIS PROBLEM IS NOT EXCLUSIVE TO TOYOTAS AS I HAVE OBSERVED OTHER BRANDS OF VEHICLES WITH THE SAME SAFETY PROBLEM AND MAY BE RELATED SPECIFICALLY TO A HEADLIGHT FIXTURE MANUFACTURER SHARED BY OTHER VEHICLE MANUFACTURERS. THANK YOU FOR ALLOWING ME THE OPPORTUNITY TO BE HEARD. *TR

TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE ACCELERATED TO 90 MPH. THE CONTACT APPLIED THE BRAKE WHICH DID NOT WORK. THE CONTACT THEN PUT THE GEAR NEUTRAL WHICH SLOWED THE VEHICLE DOWN AND SHE WAS ABLE TO BRING THE VEHICLE TO A COMPLETE STOP, HOWEVER THE ENGINE WAS STILL RACING. THE CONTACT CALLED THE MANUFACTURER BUT NO ACTION WAS TAKEN. FAILURE MILEAGE WAS 75,752. UPDATED 04/09/10. *LJ UPDATED EVOQ 06/08/10.*JB UPDATED 06/15/10.*JB

TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING UP AN INCLINE APPROXIMATELY 65 MPH ON WET ROAD CONDITIONS. THE VEHICLE BEGAN PULLING TO THE RIGHT WITH AN AGGRESSIVE FORCE. SUDDENLY, THE VEHICLE TRAVELED INTO THE HIGHWAY MEDIAN. THE POLICE WAS CALLED TO THE SCENE. THE DRIVER WAS ABLE TO RESUME OPERATION. THE VEHICLE SUSTAINED DAMAGES TO THE BUMPER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPLACEMENT OF THE FRONT BUMPER. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNKNOWN.

FOR THE LAST YEAR, THE DRIVER'S SUN VISOR ON MY 2003 TOYOTA HIGHLANDER LIMITED HAS BEEN LOOSE AND DOES NOT STAY UP - IT IS ESPECIALLY LOOSE DURING WARMER WEATHER. THE VISOR WILL FALL DOWN IN FRONT OF THE DRIVER'S FACE, ESPECIALLY WHEN GOING OVER BUMPS OR ROUGH ROADS. THIS IS EXTREMELY DANGEROUS AND A SAFETY HAZARD WHICH COULD LEASE TO A SERIOUS INCIDENT. I HAVE MENTIONED THIS TWICE WHILE BRINGING MY VEHICLE FOR MAINTENANCE AND HAVE BEEN TOLD IT CANNOT BE REPAIRED AND I WOULD HAVE TO BUY A NEW VISOR. LAST WEEK I SPOKE WITH THE PARTS DEPARTMENT AND WAS TOLD THIS IS COMMON AND A NEW VISOR COST MORE THAN $700 BECAUSE IT HAS THE HOMELINK. IT WAS SUGGESTED I GET A VISOR WITHOUT HOMELINK FOR AROUND $70. WHILE THIS IS AFFORDABLE, I WOULD THEN LOSE THE HOMELINK FEATURE, WHICH WAS PART OF MY DECISION-MAKING TO BUY THE HIGHLANDER. MY GUESS IS THE DRIVER'S SUN VISOR IS HAVING THE PROBLEM DUE TO THE ADDITIONAL WEIGHT CAUSED BY THE HOMELINK. I CANNOT AFFORD TO REPLACE THE VISOR, AND BELIEVE TOYOTA SHOULD REPLACE OR REPAIR AT THEIR COST. *TR