2016 TOYOTA HIGHLANDER Complaints

View complaints related to 2016 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2016 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 TOYOTA HIGHLANDER
    - Crystal Lake, IL

    2 years ago I pulled my car, that was backed into the driveway out to turn it around to face in to the garage. As I pulled forward going very slowly I pressed on the brakes and the rubber pad on the pedal came off and caused my foot to come off of the pedal. I hit my wife's car and caused some slight damage to my car and to hers. I contacted Toyota and they had my car inspected and gave me a report that the brakes worked fine. I have not replaced the rubber pad, because I am afraid the cover will come off again in a similar matter. I explained this to Toyota but they closed the case of my complaint. I believe this is a danger that can cause an accident.

    Source: NHTSA WEB SITE
  • 2016 TOYOTA HIGHLANDER
    - Kingston , NH

    Cooper Adventurer P245/60R18 tires. Three of four tires had sidewall separation on both inner and outer sidewalls in same area. A separation could be seen in the outer casing about .25" above the rim line radiating and following the rim line. Tires were also exhibiting constant minor air leakage through the sidewalls. Testing indicated no punctures in the tread areas of the tires. Tires were inspected and found defective and replaced by tire dealer. Dealer took photos of the tires and one was retained for further inspection.

    Source: NHTSA WEB SITE
  • 2016 TOYOTA HIGHLANDER
    - Lakeland, FL

    While driving down the road the panoramic moonroof section of the sunroof exploded. This included a lout shotgun like sound. The sound, in addition to not having sufficient roof coverage, resulted in a safety issue. Glass shards may have also been thrown to vehicles behind us. The dealer is closed today, but I will be contacting them in the morning to report the issue and to see if it is covered. I understand that this happens relatively frequently, but no recall has been issued. I have reached out to insurance and will likely be filing a claim if Toyota doesn't cover it. No party has inspected at this point. There was no warning to this.

    Source: NHTSA WEB SITE
  • 2016 TOYOTA HIGHLANDER
    - Fort Atkinson, WI

    The contact owns a 2016 Toyota Highlander. The contact stated while driving 55 MPH on the highway, the contact pulled over and heard water dripping. There were no warning lights illuminated. The contact had the vehicle towed to the residence and then to the dealer where it was diagnosed as the water pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000. The contact stated that the failure speed was actually 0 mph and the mileage was 90,723. The manufacturer was also notified of the failure.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 TOYOTA HIGHLANDER
    - El Paso, TX

    I had bought my vehicle 5 months ago in an authorized Toyota dealer, on Easter Day we got on the vehicle drove 15 minutes from home to the park, parked my vehicle, turn it off and went to the park are next to where my vehicle was parked, from where i was sitting i was able to see my vehicle and we wasn't that far, not even 5 minutes after that i walked near the vehicle and notice it was on fire. No light was on in the dashboard, everything was working fine, the vehicle just had an oil change at the begging March 2022 and now in April 2022 it caught fire. This was my dream vehicle and i worked hard to get it. Fire fighters arrived at the scene, police department as well, the police gave me a report number, also a fire department investigator was called to the scene where he certified it was a short circuit and gave me a report number as well.

    Source: NHTSA WEB SITE
  • 2016 TOYOTA HIGHLANDER
    - Arcadia, CA

    Rear passenger tail light lift gate has water inside tail light housing, if this continues it will cause brake light to be burned off or malfunction and cause vehicle behind these cars unable to see the tail light and cause an accident. The problem has been seen all over toyota forum and a quick google search will provide adequate evidence or recurring problem with this vehicle and similar vehicle with the same tail light manufacturer. Some people has brought their car to the dealerships under warranty for the same issue. I thought these will resolve itself but it has not. So I'm submitting request for recall to solve these problem since removing the housing is a difficult task and might cause more electrical problems.

    Source: NHTSA WEB SITE
  • 2016 TOYOTA HIGHLANDER
    - Racine , WI

    I was driving and I started to lower my sun visor and something broke and visor went all the way down and I could not see and had to pull over and remove the visor from the arm. I have been told Toyota had a problem before but they are not willing to fix the problem ( they should replace the whole sun visor.

    Source: NHTSA WEB SITE
  • 2016 TOYOTA HIGHLANDER
    - Lodi, CA

    UNKNOWN please investigate this vehicle. The recalls we're never addressed. The dealership I purchased the car from, AutoNation Honda Roseville refused to service this car after a maintenance required warning light and tire pressure warning light came on and gasoline averaging 9mpg I complained about on 1-5-2022

    Source: NHTSA WEB SITE
  • 2016 TOYOTA HIGHLANDER
    - Duluth, MN

    After shopping, we went to open the trunk of our Highlander by pressing the button. As it opened, we heard a crunching sound from the top but the trunk continued to open. It then reached the point where suddenly the top spoiler was dislodged and the back window's glass exploded outward in a thousand small pieces all over my husband. At no point did a safety mechanism turn on to stop the trunk from opening. We had a few prior experiences with the trunk failing to stop if something was in its way, demonstrating that there is an issue with the sensor or there is no sensory system in the car that would prevent it from crushing something or someone. After contacting Toyota, they stated that this was not covered under the warranty of the vehicle.

    Source: NHTSA WEB SITE
  • 2016 TOYOTA HIGHLANDER
    - Toby Hanna, PA

    The contact owns a 2016 Toyota Highlander. The contact stated that while driving at various speeds, the vehicle would shut-off without warning. The contact would be able to restart the vehicle a few minutes after the failure. The contact had taken the vehicle to an unknown dealer. The dealer attempted to charge him a diagnostic fee and the contact refused. The manufacturer had been notified of the failure and they sided with the dealer and insisted that he pay a diagnostic fee to have the vehicle serviced. The vehicle was not repaired. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE