2022 TOYOTA HIGHLANDER Complaints

The contact owns a 2022 TOYOTA Highlander. The contact stated that the front upper bumper assembly is separating from the headlight on the passenger side, creating a noticeable gap on the fender portion directly below the headlight. The contact referenced NHTSA campaign number: 23V720000 (STRUCTURE), however, the VIN was not included in the recall repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 32,827.

Motorized struts to lift and close the rear lift gate have failed. The struts do work to open the lift gate but they do not work to close it. Manually closing the lift gate is extremely difficult because of the electric motors inside of the struts. A known problem by Toyota as they have issued a TSB. Toyota’s solution is to replace the struts at a cost of $1200. My concern about this being a safety issue: Closing the lift gate after accessing the spare tire is extremely difficult. If my wife would inadvertently open the lift gate, which does work, after leaving the grocery store to put all of the groceries in the back, she would not have the strength to manually close it. Obviously, the vehicle cannot be driven with the open tail gate. This is not any different than if any of the doors could not be closed due to defective hinges. The premature failure of motorized struts is a fairly common problem with Highlanders. ToyotaNation, which is a Toyota sponsored forum for owners to communicate with other owners about issues/problems, contains numerous posts about the failure of motorized struts on the rear lift gate. Your attention to this matter is greatly appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Headlight system malfunction, Pre-collision system malfunction and LTA malfunction

PKSB malfunction, LTA system malfunction, SRS system malfunction, Per-Collision system malfunction, Headlight system malfunction and Front camera unavailable.

The power back door struts were not completely operational for about 6 months or more from the date of repair on 2/26/26. Therefore, the back hatch would not close without manipulating it by starting the vehicle and using the inside button to close it. There was also a loud grinding/whining noise each time we opened and closed the hatch. The dealer said it's a common problem and maybe the struts were blown out because we had to open the rear hatch to get a mobility scooter in and out . Since we were concerned that eventually the hatch would be stuck in the upright position permanately, we relented and paid to have the Toyota dealer replace the struts. The dealer said it may become a recall because it's so common.

Goodwill Repair for my 2022 Highlander transmission whine, referencing TSB T-SB-0008-21?”

During very cold tempratures 25 F and below all windows fog up. Defroster is turned on but windows remain fogged. I can turn on rear defroster (electric grid) and clears back window. All windows fog so you cannot see out. With front defroster fan on high it will after a time (starting from the bottm) clear. Side windows on drivers and passenger side will some times clear. Not back passenger windows. Taken to dealer several times. Replaced thermostat. After more complaints dealer said there was no mechanical problem.

The contact owns a 2022 Toyota Highlander. The contact stated that while driving in inclement weather, water was leaking from the overhead console on the driver's side, where the sunglasses holder was located. Additionally, water stains were on the headliner above the driver’s side rear third row seats. The vehicle was taken to the dealer, where it was diagnosed with a fracture to the driver’s side roof rack attachment clip or a sealant interference. The vehicle was repaired with Part Number: 90467-08235. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.

During start up SRS airbag system malfunction, front camera unavailable, pre-collision system malfunction and LTA malfunction lights and warnings came on.

During start up LTA malfunction, Pre-Collision system malfunction and Headlight system malfunction lights and warning indicators came on.