2015 TOYOTA HIGHLANDER Complaints

Blizzard pearl paint is peeling off the roof leading to rust and damaged structural integrity. Toyota has a recall for all blizzard pearl paint vehicles EXCEPT the highlander. They inspected it and said its wasn't in the recall even though the paint has a known problem and they would not fix the problem as it would be a legal admission of guilt that the recall is incomplete.

While driving at highway speed of about 60 MPH, the moonroof burst and shattered in to thousands of pieces. There was no warning, no indication of stress or wear before the incident. Hundreds of others have had similar occurrences as discussed on internet forums.

The door locks have stopped working one by one. First I noticed the driver door not unlocking or locking with the key fob, with the touch system on the door handle, or with the button on the inside panel. Then I noticed my back door on the driver side not locking or unlocking with the key fob OR with the button on the inside panel. Both of these locks are now manual only. And the front passenger door lock only works sometimes, so I imagine it will stop working altogether soon as well. This puts the safety of my belongings, myself, and my children at risk. I don't know how long this had been happening before I noticed it, so I very easily could have been unknowingly leaving my car unlocked all over town. I am unable to enter my car quickly because I have to take the key fob apart and use the manual key to enter the driver door, and then my son has to wait for me to manually unlock his door before he can get in. My daughter sits on the other side so he can't just switch to the side that works. Well he could but then my daughter would have the same issue. If it was an emergency situation and we had to get into the car quickly it's just not possible. Also in traffic or in parking lots when we are inside the car I feel like we are left vulnerable with the doors unlocked and I can't lock them without reaching and manually doing this for each door. Which I do, but shouldn't have to. A quick internet search has made it clear that I am FAR from the first person this has happened to with these vehicles. It is clearly an extremely common issue with Highlanders and other Toyota vehicles and it 100% should be a recall.

Repeated cracking of the windshield from even trivial impact from highway rocks/stones. Windshield replaced once by the Dealer service station with OEM glass at a cost of 1600 dollars out of pocket expense by the owner. Cracked again with another small rock hitting the windshield, directly in the line of sight. Inspected by the same dealer service center, advised to replace again at owners expense as Toyota does not cover glass damage. Multiple Toyota Highlanders and Sienna minivans all across the USA have had this issue of windshield cracking in the last few years . Suspect there is a design/manufacturing/ Quality control issue. NHTSA needs to look into this as it affects the safe operation of the vehicle.

The following error message appears:“Both accelerator and brake pads are depressed”. This is not actually being done.The vehicle will then brake suddenly on its own, and the driver must accelerate then brake quickly to disengage the automatic brake.This creates a highly dangerous traffic situation. It has occurred at high speeds on the expressway and makes merging into traffic especially risky.Vehicle has been inspected on 4 occasions by Toyota dealerships and they have failed to diagnose or repair the problem, simply stating that the problem "needs to go to corporate" and taking no further action. Issue has been reported to Toyota Nat'l Service Center and am now awaiting resolution with the regional service engineer.

We were involved in a car accident on 04/29/2021 and the front airbags that are suppose to come out the wheel and dashboard didn't deploy just the rear airbags. Toyota told me the impact wasn't hard enough for them to deploy but as you will see from the pictures attached the whole front end of the car is gone. Please see attached police report and photos for more details.

The contact owns a 2015 Toyota Highlander. The contact stated that the front driver’s and passenger’s side doors failed to unlock while using the keys. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the door lock actuator needing to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

BACK STOP LIGHT GET RAIN WATER! PASSENGER SIDE FRONT BREAK ALWAYS WEARING OUT BEFORE OTHERS BREAKS ! TRUNK DOOR AUTOMATIC BROKEN! 3 ROW SIT UNDER NEED GET RUSHED! SEAT BELT MOUNTED ON THE FLOOR IF YOU PUT MATS PULL YOU BACK ALL TIME ! AC WENT U TURN ON NOT WORKING RIGHT AWAY TAKE 5-10 MIN TO COOL DOWN !

[XXX]. 2015 TOYOTA HIGHLANDER, 70,000 MILES. WHILE PARKED, VEHICLE WAS STATIONARY. DRIVER SIDE DOOR WILL NOT OPEN FROM OUTSIDE WHEN UNLOCKED VIA KEYFOB OR THE MANUAL KEY. OCCURRED SEVERAL TIMES WITH 2 DIFFERENT KEY FOBS ON SEVERAL OCCASIONS THIS MONTH. OPENS FINE FROM THE INSIDE AFTER CRAWLING ACROSS THE SEATS TO ACTIVATE DOOR LATCH FROM INSIDE HANDLE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE SCREEN FREEZES AND RESTART FOR NO APPARENT REASON. THE SITUATION IS HAPPENING WITH MY VEHICLE IS IN MOTION OR STATIONARY.