2016 TOYOTA HIGHLANDER Complaints
View complaints related to 2016 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2016 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 TOYOTA HIGHLANDER- OCALA, FL
2016 TOYOTA HIGHLANDER WITH OEM TOYO 245/55R19 OPEN COUNTRY M&S 103T TIRES AT ABOUT 70 MPH ON I95 SOUTH BOARD NEAR BRUNSWICK GA (EXIT 38?) , A LOUD BANG WAS HEARD AND THEN THE BUMPING MADE IT OBVIOUS A TIRE HAD FAILED SO THE VEHICLE WAS STOPPED WELL OF THE ROAD NEAR AN EXIT. THE LOCAL STATE HIGHWAY ASSISTANCE TRUCK (CHAMP) STOPPED AFTER ABOUT 20 MINUTES AND THE TOYOTA RESPONSE SERVICE TRUCK SHOWED UP ABOUT 20 MINUTES LATER - THE TIRE WAS CHANGED AND WE PROCEEDED ON OUR WAY - MANY THANKS TO THE "ROAD RANGER" AND HIS TRUCK AND EXPERTISE! THE TIRES HAD ABOUT 28,500 MILES ON THEM - ESTIMATE ABOUT 55%OF ORIGINAL TREAD AND ARE MARKED: DOT 78HH CND 1016. THERE APPEARS TO HAVE BEEN A HOLE IN THE SIDEWALL THAT CAUSED SUDDEN LOSS OF PRESSURE.
Source: NHTSA WEB SITE -
2016 TOYOTA HIGHLANDER- CHAMPLIN, MN
DRIVING DOWNHILL OR AT SPEEDS OVER 70 MPH, THE BRAKES WERE NOT EFFECTIVE TO STOP THE VEHICLE SAFELY. THE VEHICLE VIBRATES AND WAS DIFFICULT TO MANEUVER WITH CONFIDENCE. THE VEHICLE HAD DONE ONLY 25,000 MILES AND UNDER MANUFACTURER'S WARRANTY. THE DEALER SIMPLY MACHINED THE ROTORS AND PUT THEM BACK. HOPING IT WILL FIX THE PROBLEM AND NOT DUE TO DEFECTIVE ROTORS. SHOULDN'T TOYOTA LOOK INTO THIS MORE AND PERHAPS SUGGEST REPLACING THE ROTORS INSTEAD OF INSTALLING THE SAME ROTORS?
Source: NHTSA WEB SITE -
2016 TOYOTA HIGHLANDER- MIDDLETOWN, PA
CAR'S AWD STARTED NOT WORKING, CHECK ENGINE LIGHT CAME ON. TOOK IT TO THE DEALER AND THEY STATED THE MAIN WIRING HARNESS WAS "CHEWED" UP BY RODENTS. THEY STATED THEY SEEN IT BEFORE DUE TO A ORGANIC BASED OIL ON THE HARNESS WIRES.
Source: NHTSA WEB SITE -
2016 TOYOTA HIGHLANDER HYBRID- HUNTINGTON BEACH, CA
THE DOOR ON THE DRIVERS SIDE TOP CORNER STRUCK ME IN THE TEMPLE AND CAUSED BLEEDING AND A HEADACHE. THE DOOR HAS A SHARP ANGLE. IT WAS STATIONARY I CLOSED THE DOOR AND WAS EXITING THE VEHICLE TO GO IN A CROWDED RESTAURANT. IN A PRIVATE PARKING LOT.
Source: NHTSA WEB SITE -
2016 TOYOTA HIGHLANDER- GROVEPORT, OH
WHEN DRIVING AT NIGHT ON DARK, HILLY ROADS, THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY. IT IS AS IF THE LIGHTS ARE MASKED HORIZONTALLY WITH THE TOP HALF DARK. IT IS EXTREMELY SCARY TO BE DRIVING ON DARK COUNTRY ROADS THAT ARE HILLY. WHEN YOU ARE TRAVELING DOWN HILL, YOU CANNOT SEE ANY DISTANCE IN FRONT OF THE CAR. GOING UPHILL IS ALMOST AS BAD. IT IS ALMOST ENOUGH TO GET RID OF THIS CAR. SUPPOSEDLY THIS IS TO KEEP FROM BLINDING ONCOMING CARS. I DON'T BUY IT! THIS HAS HAPPENED MULTIPLE TIMES WHEN WE HAVE BEEN TRAVELING TO STATE AND NATIONAL PARKS AND SMALLER TOWNS IN SOUTHERN MISSOURI, TENNESSEE AND NORTH CAROLINA. THE LAST OCCURRENCE WAS MAY 4TH 2018 LEAVING BRYSON CITY NORTH CAROLINA AT 9:30PM.
Source: NHTSA WEB SITE -
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2016 TOYOTA HIGHLANDER HYBRID- VASHON, WA
TL* THE CONTACT OWNS A 2016 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING 40 MPH USING THE FACTORY COMPACT SPARE TIRE, THE CONTACT LOST CONTROL OF THE STEERING WHEN DRIVING OVER GROOVED ROADS. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT THERE WAS NO RESOLUTION. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 28,000. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 TOYOTA HIGHLANDER- JOPLIN, MO
LEFT REAR TIRE ON OUR 2016 TOYOTA HIGHLANDER BEGIN TO LOOSE AIR WHILE PASSING A SEMI TRUCK ON THE INTERSTATE HIGHWAY. THE TIRE PRESSURE ALARM NOTIFIED THE DRIVER OF TIRE PRESSURE LOSS FOR AN EMERGENCY STOP. UPON A COMPLETE STOP THE TIRE PRESSURE HAD DROPPED ABOUT 85 % OR SO, (NOT FLAT BUT VERY NEAR SO AND COMPLETED THE AIR LOSS WITHIN A SHORT TIME AFTER STOPPING).. WE KNOW THIS BECAUSE I WAS FOLLOWING BEHIND MY WIFE DRIVING THE HIGHLANDER AT THE TIME. TRAVEL SPEED WAS BETWEEN 65 AND 70 MPH AT THE TIME. THE TIRES ARE THE ORIGINAL THAT CAME ON THE TOYOTA NEW AND HAD ABOUT 27000 MILES ON THEM. UPON INSPECTION OF THE TIRE IT LOOKS OBVIOUS THAT THE TIRE WAS DEFECTIVE DUE TO THE SUBSTANTIAL AMOUNT OF VISUAL CRUMBLED RUBBER ALL INSIDE THE TIRE SEPARATED FROM THE SIDEWALLS IN SIDE AND THE MASSIVE BLISTERS ON THE OUTSIDE OF THE TIRE, WE HAD ALL THE TIRES REPLACED ON THE VEHICLE AS WE HAD NO TRUST IN THE REST OF THE TIRES AFTER THIS HAPPENED. NEITHER THE TOYO TIRE MANUFACTURER REP., THE LOCAL TOYOTA DEALERSHIP, OR THE TOYOTA COMPANY WOULD TAKE RESPONSIBILITY FOR THE FAILURE, OR OFFERED ANY CONCESSIONS AGAINST THE REPLACEMENT TIRES. PHOTOS OF THE TIRE AND OR THE TIRE ITSELF IS AVAILABLE FOR NHTSA IF THERE IS A REQUEST TO REVIEW. POOR CUSTOMER SERVICE FROM THE TOYO TIRE MANUFACTURER, THE LOCAL DEALERSHIP OR THE TOYOTA COMPANY IS QUITE OBVIOUS TO US THAT THEY HAD NO CONCERN FOR OTHER PEOPLE THAT MAY HAVE THE SAME TOYO TIRES THAT TOYOTA CHOOSE TO PUT ON THE NEW VEHICLE THAT MAY CAUSE AN ACCIDENT. THE TIRE BRAND IS TOYO, TIRE LINE IS OPEN COUNTRY, TIRE SIZE 245-55-19 DOT # 73HH (CND2216)
Source: NHTSA WEB SITE -
2016 TOYOTA HIGHLANDER- MILWAUKEE, WI
WE BOUGHT TIRES AND FOUND THEM TO DEFECTIVE WITHIN A FEW DAYS IN WHICH YOU HAVE 30 DAYS TO GET REFUNDED OR PAY THE DIFFERENCE FOR ANOTHER TIRES .WE DID UPGRADE TO MICHELIN TIRES BUT NOT GET THE FULL REUND FOM THE DEFECTIVE TIRES THAT GOODYEAR WANTED TO HAVE RETURNED AND INVESTIGATED ,BUT THE MANAGER HAD THEM DESTROYED TO COVER UP THE EVIDENCE AND WE LOST $321.00 AND NOW WE WILL HAVE SAMS ALSO INVESTIGATED BY THE NATIONAL HIGHWAY SAFETY FOR SELLING DEFECTIVE TIRES FROM GOOD YEAR AND COVERING IT UP.WE DEFINETLY WILL NOT LET THIS ISSUE GO BECAUSE WE FEEL THESE TIRES WERE A SAFETY ISSUE THAT SAMS AND GOOD YEAR SHOULD OF ACKNOLEGED
Source: NHTSA WEB SITE -
2016 TOYOTA HIGHLANDER- LOUISVILLE, KY
THE REAR PASSENGER TAIL LENS CONTINUES TO FOG UP. I CHECKED TO SEE IF THERE IS A RECALL AND THERE IS NOT. I WOULD LIKE THE LENS REPLACED WHILE STILL UNDER WARRANT. BUT I DON'T WANT ANY ISSUES FROM THE LOCAL DEALERSHIP. HOW DO I RESOLVE THE ISSUE, DO YOU ISSUE A WORK ORDER TO THE DEALERSHIP?
Source: NHTSA WEB SITE -
2016 TOYOTA HIGHLANDER- SACRAMENTO, CA
WHEN THE CAR IS FULLY LOADED, THE PARKING BRAKE FAILS TO KEEP THE CAR FROM MOVING WHEN ON A HILL.
Source: NHTSA WEB SITE