2004 TOYOTA MATRIX Complaints

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DOWNSHIFTED TO FOURTH GEAR AND HEARD A GRINDING AND SQUEALING NOISE. THE NOISE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND IT WAS DISCOVERED THAT THE GEAR BEARINGS WERE WORN, WHICH RESULTED IN GEAR FLUID LEAKAGE FROM THE SEALS. THE GEAR FLUID WAS DISPENSED INTO THE FLUID RESERVOIR. THE TECHNICIAN RECOMMENDED REPLACING THE MANUAL TRANSMISSION AND CLUTCH. THE VEHICLE IS CURRENTLY INOPERATIVE AND HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 94,620.

I WAS DRIVING ON INTERSTATE 88 AT ABOUT 70 MPH AND AT MILE MARKER 117 THE HOOD OF MY CAR FLEW OPEN AND SHATTERED MY WINDSHIELD. I WAS STUCK IN THE FAST LANE OF TRAFFIC BECAUSE I WAS IN A CONSTRUCTION ZONE AND THE SHOULDERS WERE BLOCKED OFF. I HAD NOWHERE TO GO, AND IT WAS A VERY SCARY SITUATION. THE HOOD LATCH HAS NEVER FAILED BEFORE, AND THE LAST TIME I HAD MY HOOD OPEN WAS WHEN I HAD MY OIL CHANGED ABOUT TWO MONTHS BEFORE. I HAD DRIVEN ON THE INTERSTATE MANY TIMES SINCE THEN, AND THE HOOD WAS SECURELY LATCHED. I REPORTED MY DAMAGES TO MY INSURANCE COMPANY, AND THE HOOD, WINDSHIELD, ROOF AND GRILL OF MY CAR WERE REPLACED, TOTALING $4,800 IN DAMAGES. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT AT 60,000 MILES, THE WHEEL BEARINGS AND REAR AXLE FAILED. THIS INCREASES THE RISK OF A CRASH. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT NO RECALLS WERE AVAILABLE; THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIRS. THE CONTACT IS IN THE PROCESS OF HAVING THE PASSENGER SIDE WHEEL BEARINGS REPLACED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE IS 123,000. UPDATED 3/16/09 *CN UPDATED 03/18/09.*JB

TRANSMISSION FAILURE ON 2004 TOYOTA MATRIX WITH MANUAL TRANSMISSION. THE TRANSMISSION IS 4 YEARS OLD AND SEEMS TO HAVE EXPERIENCE A BEARING FAILURE. PROBLEM BEGINS WITH LOUD RATTLING NOISE IN THE ENGINE, WHICH EVENTUALLY LEADS TO TRANSMISSION FAILURE AS STATED BY SIMILAR OWNERS. I DISCOVERED THE CHRONIC PROBLEM AFTER READING A INTERNET FORUM WITH 26 PAGES OF THE SIMILAR USERS WITH THE SAME ISSUES. LINK IS LISTED BELOW: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0D9B0E/130 WITH MY SITUATION, THE CAR IS IN THE REPAIR SHOP, NOT SURE WHAT ACTION TO TAKE AS PROBLEM WILL OCCUR WITH UNDETERMINED AMOUNT OF TIME. *TR

MY 2004 TOYOTA MATRIX AT 87,000 NOW NEEDS A NEW CATALYTIC CONVERTER. THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT IN TO BE DIAGNOSED. P0420 WAS THE CODE. WARRANTY FOR THIS PART IS FOR 80,000 MILES. THE COST TO REPLACE THIS PART IS 1300.00 BY THE DEALER. A NEW TOYOTA REPLACEMENT CATALYTIC CONVERTER IS BEING INSTALLED TODAY. MY MECHANIC STATES THAT THIS IS A KNOWN PROBLEM WITH TOYTOA MATRIXES AND THAT TOYOTA SHOULD BE REPLACING THESE. I KEEP MY CARS FOR A REALLY LONG TIME (LAST CAR 310,000 MILES) AND HAVE NEVER HAD TO REPLACE A CATALYTIC CONVERTER. THIS IS NOT A PART THAT SHOULD NEED REPLACING AT 87,000 MILES. I AM SO DISAPPOINTED IN THE SO CALLED RELIABILITY OF TOYOTA'S AND REALLY DISAPPOINTED IN THEIR CUSTOMER SERVICE. I CALLED AND SUBMITTED A COMPLAINT TO TOYOTAUSA AND WAS BASICALLY TOLD THAT THIS WAS OBVIOUSLY NOT A PROBLEM OR TOYOTA WOULD HAVE RECALLED THESE ALREADY. OBVIOUSLY, TOYOTA DOES NOT KEEP TRACK OF THEIR CUSTOMER MAINTENANCE RECORDS AND COMPLAINTS OR THEY WOULD KNOW THAT THIS IS A CHRONIC ISSUE ON 2003-2004 MATRIXES. *TR

2004 MATRIX:1 ENGINE LIGHT, 2DEALER SAYS GAS CAP AND FILLER NECK REPLACEMENT REQUIRED.4 YEARS OLD KNOWN FOR THIS PROBLEM. DEALER SAYS OVER 200 BACKORDERS FOR THIS PART. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. IN MAY OF 2008, THE VEHICLE WAS TAKEN TO THE DEALER TO REPLACE THE WINDOW BOLTS ACCORDING TO NHTSA CAMPAIGN ID NUMBER 08V162000 (VISIBILITY: GLASS). ON OCTOBER 8, 2008, WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SIDE WINDOW SHATTERED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY STATED THAT THEY WOULD CALL THE MANUFACTURER TO REQUEST ADDITIONAL REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 33,000.

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, BOTH THE STEERING AND BRAKE PEDAL WOULD VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY RESURFACED THE ROTORS AND REPLACED THE PADS AT 18,430 MILES AND 33,573 MILES. THE CURRENT MILEAGE IS 34,000 AND FAILURE MILEAGE WAS 18,400. UPDATED 10-07-08 *BF UPDATED 10/15/08. *JB

2004 TOYOTA MATRIX XRS TRANSMISSION WEAR OUT IN 6TH GEAR. @ APPROX. 92,000 MILES. *TR

BOUGHT A 2004 TOYOTA MATRIX XR WITH ONLY 60,000 MILES. TRANSMISSION WENT OUT DUE TO A FAULTY BEARING.... NO RECALL AND NO FAULT ACCORDING TO TOYOTA. *TR