2004 TOYOTA MATRIX Complaints

View complaints related to 2004 TOYOTA MATRIX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2004 TOYOTA MATRIX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 TOYOTA MATRIX
    - SALEM, VA

    I WAS BACKING DOWN MY DRIVEWAY WHEN MY CAR SUDDENLY ACCELERATED-THE BRAKES AND STEERING ALSO WENT OUT-I CRASHED INTO A BANK ON ONE SIDE OF THE ROAD, THEN THE CAR SWUNG AROUND AND I ENDED UP SUSPENDED OVER A DITCH. I WAS FINALLY ABLE TO SWITCH GEARS AND TURN THE CAR OFF

    Source: NHTSA WEB SITE
  • 2004 TOYOTA MATRIX
    - NATICK, MA

    I TOOK MY CAR TO THE TOYOTA DEALER TO FIX THE AIRBAG RECALL ON 8/31/2015 AND 1/20/2016. AFTER FIXING THE AIR BAG, I HEAR SOME KIND OF NOISE COMING FROM THE PASSENGER SIDE DASH BOARD NEXT TO AIR BAG. I MENTIONED IT TO THE DEALER AND HAVE THEM LOOK AT IT BUT THEY MENTIONED ITS NOTHING. I STILL HAVE THAT NOISE COMING OUT FROM THERE. I;M WORRIED. LOOKS LIKE THEY DIDNT REPLACE THE AIRBAG INFLATOR PROPERLY.

    Source: NHTSA WEB SITE
  • 2004 TOYOTA MATRIX
    - LONDON, KY

    TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA MATRIX
    - WASHINGTON, DC

    TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA MATRIX
    - YONKERS, NY

    TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA MATRIX
    - FENTON, MO

    THE ENGINE BURNS EXCESSIVE AMOUNTS OF OIL AND HAS NOW STARTING MAKING WHAT APPEARS TO BE EITHER FAULTY LIFTER OR CAMSHAFT NOISES. THE MATRIX BURNS AT LEAST 1 QUART OF OIL FOR EVERY 1000 MILES DRIVEN. I DO REGULAR MAINTENANCE AND MONITOR THE OIL LEVEL WEEKLY.

    Source: NHTSA WEB SITE
  • 2004 TOYOTA MATRIX
    - RIDGEFIELD, WA

    TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ UPDATED 05/14/18*JB *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA MATRIX
    - CYPRESS, TX

    TAKATA RECALL I RECEIVED A LETTER FROM TOYOTA ABOUT A RECALL CONCERNING MY VEHICLE. IN THIS LETTER, IT STATES THAT MY LOCAL DEALERSHIP IS STOCKED ( WITH A SUB-WIRE HARNESS AND SRS ECU ) AND READY TO COMPLETE MY REPAIR. I SHOWED UP TO MY LOCAL DEALERSHIP ON 12/12. I WAS TOLD THAT THE PARTS NEEDED ARE NOT ACTUALLY IN STOCK AND NEEDED TO BE ORDERED. POSSIBLY TAKING UP TO TWO WEEKS. AFTER POINTING OUT THE DIFFERENCE IN WHAT WHAT THEY ARE TELLING ME VERSUS WHAT THE NOTICE STATES, I WAS DISMISSED. THIS RECALL IS A VERY IMPORTANT RECALL THAT RECEIVED MUCH PRESS DUE TO THE FACT THAT THE AIRBAGS MAY DEPLOY WITHOUT WARNING, CAUSING INJURY. MY MAIN COMPLAINT IS WITH THE DEALERSHIP'S OVERALL CONCERN WITH THE RECALL PROCESS. WHEN I SPOKE TO THE SERVICE MANAGER, I WAS TOLD I WASN'T UNDERSTANDING THE NOTICE COMPLETELY. TO REMEDY THIS SITUATION, I WOULD LIKE SOMEONE TO CONTACT JOE MYERS TOYOTA DEALERSHIP IN HOUSTON TO SEE IF THEY ARE INDEED HANDLING THIS TYPE OF RECALL PROPERLY.

    Source: NHTSA WEB SITE
  • 2004 TOYOTA MATRIX
    - MILWAUKEE, WI

    TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA MATRIX
    - INDIANAPOLIS, IN

    TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE