2004 TOYOTA MATRIX Complaints

View complaints related to 2004 TOYOTA MATRIX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2004 TOYOTA MATRIX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 TOYOTA MATRIX
    - BROOKLYN , NY

    TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA MATRIX
    - WAYNE, NJ

    TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL RELATED TO THE AIR BAG AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA MATRIX
    - WOODBRIDGE, VA

    TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V350000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA MATRIX
    - EAST BOSTON , MA

    RECEIVED A RECALL IN THE MAIL STATING FRONT PASSENGER AIRBAG INFLATOR MODULE IS DEFECTIVE. REPORT TO YOU NEAREST DEALER TO HAVE PART REPLACED. WHEN I DID THEY SAID THEY HAVE NOT RECEIVED THE PART TO REPLACE. WAITING UNTIL THEY RECEIVE THE PART FROM TOYOTA MAIN BRANCH. MEANWHILE IN THE SAFETY NOTICE FOR RECALL IT SPECIFICALLY STATES DO NOT OPERATE VEHICLE WITH OCCUPANTS IN THE FRONT PASSENGER SEAT. THIS VEHICLE IS USED FOR PICKING PEOPLE UP TO BE TRANSPORTED TO APPOINTMENTS. HOW LONG CAN THIS BE AN INCONVENIENCE ON NOT ALLOWING ANYONE IN THE FRONT SEAT. WHEN ASKED HOW LONG WILL THIS TAKE. I GET NO RESPONSE FOR AN ANSWER ON HOW LONG BEFORE PARTS WILL BE SHIPPED OUT TO LOCAL DEALERSHIPS. THIS IS RIDICULOUS TO MAKE A CONSUMER WAIT FOR SUCH A LONG PERIOD OF TIME WITHOUT ANY CONCLUSION ON HOW LONG TO GET A PART. THE LAST TIME I CHECKED NEXT DAY AIR WAS AVAILABLE ANYWHERE IN THE WORLD SO WHAT IS THE REAL PROBLEM WITH THIS RECALL. THIS IS COSTING ME MONEY FOR NOT ALLOWING ANYONE IN THIS VEHICLES SEAT. I WOULD APPRECIATE A RESPONSE OR A DEADLINE ON WHEN THIS CAN BE RESOLVED. THANKS HEARING ME ON THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA MATRIX
    - BRADENTON, FL

    2004 TOYOTA MATRIX. CONSUMER WRITES I N REGARDS TO AIRBAG INFLATER MODULE RECALL. *SMD THE CONSUMER WAS INFORMED, THE RECALL ONLY APPLIED TO VEHICLES REGISTERED IN GULF STATES. THE CONSUMER STATED THE VEHICLE WAS REGISTERED IN FLORIDA. HOWEVER, HE WAS AT A DEALER IN NEW JERSEY. THE DEALER ALSO STATED THE PART WAS NOT IN STOCK. *JB

    Source: CONSUMER LETTER
  • 2004 TOYOTA MATRIX
    - PATOMIC, MD

    TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A LOUD ABNORMAL NOISE WHEN THE PASSENGER SIDE WINDOW WAS ROLLED DOWN. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY). HOWEVER, THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA MATRIX
    - CYPRESS, TX

    TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V350000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA MATRIX
    - ST. AUGUSTINE, FL

    TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V350000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/24/15*CN THE CONSUMER STATED IT TOOK A MONTH TO COMPLETE THE RECALL. UPDATED 03/02/15*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA MATRIX
    - HAMPTON, VA

    2004 TOYOTA MATRIX RECALL RELATED TO MALFUNCTIONING AIR BAG INFLATION. *MW THE CONSUMER WAS INFORMED HIS VEHICLE WAS EXCLUDED FROM THE AIR BAG RECALL, BECAUSE HE DOES NOT RESIDE IN A HIGH HUMIDITY GULF STATE. *JB

    Source: CONSUMER LETTER
  • 2004 TOYOTA MATRIX
    - TAMPA, FL

    METAL PART THAT WINDOW REGULATOR ATTACHES TO CAME LOOSE FROM DRIVER WINDOW. TOYOTA CLAIM THAT THEY REPLACED THE BOLT THAT PASSES THROUGH THE METAL PART THAT CAME DETACHED, AND REFUSE TO REPAIR THE PROBLEM. THIS FAILURE RESULTS IN THE SAME ISSUE UNDERLYING THE RECALL FOR THE BOLT REPLACEMENT. *TR

    Source: NHTSA WEB SITE