2010 TOYOTA MATRIX Complaints

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. WHILE EXITING THE FREEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO A COLLISION LOT. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

WHILE MAKING A SHARP MANUEVER FELT A 'POP' UNDER THE DRIVER'S SEAT. SEAT THEN HAD A SLIGHT ROCKING MOVEMENT, AS IF LOSE FROM THE FLOOR (E.G. A SMALL AMOUNT OF 'PLAY' WHERE THERE SHOULD BE NOTHING BUT A SOLID CONNECTION).. WHEN DUE FOR INSPECTION THE VEHICLE WAS FAILED DUE TO VA REQUIREMENTS. OWNER (SELF) DETERMINED THE 'PLAY' WAS BETWEEN THE SEAT PROPER AND THE SLIDING BRACKET TO WHICH IT IS ATTACHED. HE THEN THE PARTIALLY REMOVED PLASTIC COVER FROM THE DRIVERS SIDE OF THE SEAT AND TIGHTENED A LARGE-HEADED SCREW (ABOUT 1/2 INCH) WITH A TORX HEAD USING THE APPROPRIATE BIT MOUNTED IN A SCREW-DRIVER HANDLE. THE SCREW GOT TO NEARLY THE POINT OF BEING 'TIGHT' WHEN IT ABRUPTLY BECAME LOOSE AGAIN AS IF IT WAS 'STRIPPED'. IT WAS THEN TIGHTENED LESS FIRMLY AND THE VEHICLE WAS RE-INSPECTED AND PASSED. ABOUT 2 WEEKS LATER THE 'POP' SENSATION REOCCURRED AND THE 'PLAY' RETURNED. ON 7/19/2015 THE SERVICE MANAGER ON DUTY TOLD ME THERE WAS NO SERVICE BULLETIN ABOUT SEATS FOR THE 2010 MATRIX, THOUGH HE SEEMED TO IMPLY THERE WAS FOR SOME OTHER TOYOTA VEHICLES.

TL*THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT STATED THAT AN UNKNOWN SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. AFTER THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, IT WAS UNKNOWN IF THE TECHNICIAN DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

I OWN A 2010 TOYOTA MATRIX. THE DRIVER'S SEAT BELT BUCKLE DOES NOT FUNCTION PROPERLY, AND OFTEN DOESN'T ALLOW THE LOCKING/CLOSING OF THE BUCKLE AND BELT. THAT IS, THE BUCKLE DOESN'T ALLOW FOR SAFE, COMPLETE USE. I CONTACTED THE LOCAL TOYOTA DEALERSHIP IN VENTURA APPROX. 2 WEEKS AGO, AND THE TOYOTA OF AMERICA CORPORATION ON SEPT. 12, 2014, BUT BOTH REFUSE TO REPLACE THE BROKEN BUCKLE FOR FREE BECAUSE THEY SAY IT'S NOT A RECALL ITEM. I THINK THIS SHOULD BE RECALL ITEM BECAUSE IT POSES A SAFETY HAZARD. PLEASE MAKE THIS A SAFETY RECALL ITEM AS IT POSES A RISK OF INJURY OR DEATH, AND PLEASE ASSIST ME IN GETTING IT REPLACED AND FIXED WITHOUT MY INCURRING A FEE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT STATED WHILE DRIVING 35 MPH, HE HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKES, AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 18,700 AND THE CURRENT MILEAGE WAS 18,775.

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT STATED THAT THE MOLDING AROUND THE DRIVER'S SIDE DOOR FRAME SLOWLY BECAME DETACHED FROM THE VEHICLE, LEAVING THE JAGGED METAL CLIPS EXPOSED. THE VEHICLE WAS TAKING TO THE DEALER TWICE FOR THE MOLDING TO BE RE ATTACHED HOWEVER, THE FAILURE CONTINUED TO RECUR. THE CONTACT WAS INFORMED BY THE DEALER THAT HE NEEDED TO ADJUST HOW HE ENTERED THE VEHICLE AND THAT THE ONLY THING THAT COULD BE DONE WAS TO JUST RE-ATTACH THE MOLDING WHENEVER IT CAME UNDONE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 12,050.

BRAKE PEDAL SUDDENLY FELT SOFT AS IF THERE WAS AIR IN THE BRAKE LINE. BRAKE ONLY WORKED WHEN YOU PUMPED FAST. OTHERWISE THE PEDAL WOULD GO DOWN TO THE FLOOR. I TOOK THE CAR TO THE DEALERSHIP, THEY VERIFIED THE COMPLAINT, AND FIXED THE PROBLEM FOR FREE. THEY REPLACED THE MASTER CYLINDER AND FLUID. BRAKES WERE FINE UNTIL 3 WEEKS AGO, APRIL 23, 2012. EXACTLY THE SAME HAPPENED, THANK GOODNESS AS I WAS DRIVING SLOWLY. TOOK THE CAR BACK IN AND THEY ACKNOWLEDGED THE PROBLEM. THEY CONCLUDED IT WAS A FAULTY PART. THEY REPLACED THE MASTER CYLINDER AGAIN (COVERED BY WARRANTY) AND THE BRAKES WERE FINE AGAIN. THEN TODAY, MAY 9, 2012, THE BRAKES FAILED AGAIN, EXACTLY THE SAME PROBLEM, THANK GOD NO ACCIDENT. MY CAR IS IN THE SHOP AGAIN SO I DON'T KNOW YET WHAT THEIR CONCLUSION IS. THE SCARY THING HERE IS THAT THIS IS THE THIRD TIME THE BRAKES FAILED WITHIN 6 MONTHS. HAVE YOU HAD COMPLAINTS LIKE THIS BEFORE? HAS THERE BEEN A RECALL? I APPRECIATE YOUR CONSIDERATION AND LOOK FORWARD TO YOUR RESPONSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE EXHIBITED AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 5,800.

2010 TOYOTA MATRIX. S10 APPROPRIATE LETTER FROM REGARDING TOYOTA PROBLEMS *TGW THE CONSUMER STATED HE REQUESTED ON SEVERAL OCCASIONS TO HAVE THE BRAKE OVERRIDE INSTALLED IN HIS VEHICLE, BUT TOYOTA DECLINED HIS REQUEST. *JB