2010 TOYOTA MATRIX Complaints

View complaints related to 2010 TOYOTA MATRIX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2010 TOYOTA MATRIX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 TOYOTA MATRIX
    - GRANTSBORO, NC

    WHILE DRIVING A 2010 MATRIX, TUESDAY OCT. 19,2010, APPROX. 30MPHS. THE CAR MADE A CLICKING SOUND AS IF A CRUISE CONTROL HAD BEEN SET BUT THIS CAR DOESN'T HAVE CRUISE CONTROL. THE CAR THEN TOOK OFF A VERY HIGH SPEED LIKE A JET PLANE AT TAKE OFF. I WAS UNABLE TO CONTROL THE BRAKES OR STEERING. THE VEHICLE TRAVEL APPROX. A HALF OF A MILE BEFORE HITTING AN EMBANKMENT AND THEN JUMPING OUT OF THE DITCH AND BACK ONTO THE HIGHWAY WHERE IT LANDED AND STOPPED. THE CAR IS SUPPOSE TO BE EQUIPPED WITH SIX AIR BAGS BUT NONE OF THEM DEPLOYED UPON IMPACT. *TR

    Source: NHTSA WEB SITE
  • 2010 TOYOTA MATRIX
    - RENO, NV

    DRIVING TOYOTA MATRIX 2010, IN 97DEGREE HEAT, UP A HILL (6 MILES LONG), IN 3RD GEAR, AIR CONDITIONING OFF (AS SUGGESTED AT THE BOTTOM OF THE HILL), ON CRUISE CONTROL. SPEED OF APPROX 60 MPH. THE CAR SPUTTERED AND THEN STALLED. I WAS ABLE TO RESTART IT AFTER ABOUT 5 MIN. NOTHING WAS DONE TO CORRECT THE FAILURE YET. AN APPOINTMENT WITH THE DEALERSHIP HAS BEEN MADE. *TR

    Source: NHTSA WEB SITE
  • 2010 TOYOTA MATRIX
    - RIVERHEAD, NY

    IN JULY 2009 I PURCHASED A NEW 2010 TOYOTA MATRIX FROM SUNRISE TOYOTA IN OAKDALE , NEW YORK. WHEN SHOPPING FOR MY VEHICLE I WAS LOOKING FOR ONE THAT HAD A DRIVERS SIDE KNEE AIRBAG SINCE I HAD RECENTLY HAD KNEE SURGERY AND A CHRONIC KNEE PROBLEM. WHEN LOOKING AT THE 2010 TOYOTA MATRIX THE WINDOW STICKER (MONRONEY) INDICATED THAT THE CAR CAME EQUIPPED WITH A DRIVERS SIDE KNEE AIR BAG AS STANDARD SAFETY EQUIPMENT. THE SALES PERSON ALSO REITERATED THAT THE CAR HAD THIS SAFETY EQUIPMENT. I PURCHASED THE VEHICLE. IN JANUARY OF 2010, NEARLY 6 MONTHS AFTER I PURCHASED THE TOYOTA MATRIX, I RECEIVED A LETTER FROM TOYOTA TELLING ME THAT MY CAR DID NOT HAVE A DRIVERS SIDE KNEE AIRBAG AND THAT THE MONRONEY WINDOW STICKER WAS WRONG. AS OF THE DATE OF THIS COMPLIANT, DESPITE MY COMPLAINING TO THE DEALERSHIP AND TOYOTA, I HAVE NOT RECEIVED ANY ADDITIONAL INFORMATION FROM EITHER THE DEALER OR TOYOTA AS TO HOW THEY INTEND TO RESOLVE THIS ISSUE SINCE I WAS DECEPTIVELY SOLD A VEHICLE UNDER THE PRETENSE THAT IT HAD A SAFETY OPTION THAT IT IN FACT DID NOT. MY STORY WAS RECENTLY PUBLICIZED IN THE MEDIA WITH AN ARTICLE IN NEWSDAY REPORTING ON THIS SERIOUS ERROR THAT PLACES THE PUBLIC AT RISK. *TR

    Source: NHTSA WEB SITE
  • 2010 TOYOTA MATRIX
    - LAWRENCE , KS

    2010 TOYOTA MATRIX PURCHASED BRAND NEW NOVEMBER OF 2009 WITH ONLY 5 MILES READING ON THE ODOMETER. ALTHOUGH THERE HAS BEEN NO ACCIDENT WITH THIS VEHICLE I AM VERY CONCERNED ABOUT TWO OPERATIONAL ISSUES: STEERING ON HIGHWAYS AT HIGHWAY SPEED AND BRAKES NOT ENGAGING. ON STRAIGHTAWAYS THIS VEHICLE SWERVES BACK AND FORTH. I AM CONSTANTLY HAVING TO CORRECT ITS DIRECTION. WE TRIED ADJUSTING THE TIRE INFLATION WITH NO HELP. TOOK IT TO THE DEALERSHIP WHO READJUSTED THE TIRES BACK AND SAID THE VEHICLE WAS STILL WITHIN DESIGN SPECS. OUR NEWEST ATTEMPT WAS TO TRY EXTRA WEIGHT IN THE BACK WHICH IS NOT HELPING EITHER. THE OTHER BIG ISSUE THAT HAS HAPPENED WITH THIS VEHICLE WAS 3 SEPARATE EVENTS I HAD TO PUMP THE BRAKES TO BEFORE THEY WOULD ENGAGE. THE DEALERSHIP COULD NOT REPRODUCE THE PROBLEM AND QUESTIONED OPERATOR ERROR. ALL MANUFACTURE SPECS AGAIN WERE WITHIN DESIGN LIMITS. PLEASE NOTE THESE ISSUES WERE PRESENT AND NOTED PRIOR TO ALL THE RECALL NOTIFICATIONS. WE HAVE TRIED TO MAKE THINGS WORK BUT ARE NOW BEGINNING TO WORRY ABOUT THE SAFETY OF THIS BRAND NEW VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2010 TOYOTA MATRIX
    - NORRKÖPING, 00

    BRAKES DO NOT WORK (NO BRAKE FORCE TO WHEELS) FIRST SECOND OF BRAKING WHEN COLD IN HUMID WEATHER CONDITIONS FOR EXAMPLE AFTER STANDING STILL OVERNIGHT IN TEMPERATURES BETWEEN 0 AND 10 C. HAVE HAPPENED REPEATEDLY AND IS UNSAFE FOR EXAMPLE AT CROSSING OTHER ROAD. THIS IS SECOND VEHICLE OF THIS MODEL WITH SAME PROBLEM AND DEALER HAVE NOT MANAGED TO FIX. MY VEHICLE IS IN EUROPE AND MODEL IS AVENSIS BUT I BELIEVE YOU NEED TO INVESTIGATE AS THIS BRAKE SYSTEM IS PROBABLY USED ALSO IN USA ON US CARS. *TR

    Source: NHTSA WEB SITE