2016 TOYOTA PRIUS Complaints

View complaints related to 2016 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2016 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 TOYOTA PRIUS
    - FARGO, ND

    SMALL ROCK CHIP CAUSED WINDSHIELD TO CRACK ALL THE WAY THROUGH ACROSS THE ENTIRE WINDSHIELD. I'VE BEEN DRIVING SINCE I WAS 17 AND NEVER HAVE HAD A WINDSHIELD CRACK FROM A SMALL ROCK CHIP, EVEN THE SHOP SAID HE HAS SEEN A LOT OF THIS GENERATION PRIUS COMING IN FOR REPLACEMENTS. TOYOTA HAS MADE A SUB PAR WINDSHIELD THAT ISN'T ABLE TO WITHSTAND ANYTHING. THIS GLASS IS THIN, AND VERY UNSAFE. NOW MY WINDSHIELD IS CRACKED ALL THE WAY ACROSS IMPARING MY VISIBILITY.

    Source: NHTSA WEB SITE
  • 2016 TOYOTA PRIUS
    - LIHUE, HI

    WHEN THE CAR IS IN DRIVE AND STATIONARY ON A HILL FACING UP WARDS (LIKE IN A DRIVEWAY) THE CAR STILL SENDS ELECTRICAL POWER TO THE ELECTRIC MOTOR AND TO THE WHEELS EVEN WHEN THE BRAKES ARE APPLIED. THIS ONLY HAPPENS WHEN FACING UP A HILL. ALL ELECTRICAL POWER IS SUPPOSE TO TURN OFF WHEN THE BRAKE IS PRESSED. THIS STARTED HAPPENING TWO WEEKS AGO AND THE DEALERSHIP SAID THAT THIS IS NORMAL BUT IT IS NOT NORMAL AS IT NEVER DID THIS BEFORE. IT DOES NOT HAPPEN WHEN ON FLAT GROUND OR WHEN FACING DOWN HILL. DEALERSHIP CLAIMED THAT THIS IS THE HILL ASSIST FEATURE HOLDING THE CAR BUT THAT'S A LIE AS THE HILL ASSIST UTILIZES THE BRAKES AND NOT THE MOTOR. DEALERSHIP COULD NOT FIND ANY ERROR CODES AND REFUSED TO DIG FURTHER INTO THE ISSUE AND MADE UP LIES ABOUT IT.

    Source: NHTSA WEB SITE
  • 2016 TOYOTA PRIUS
    - BRANDON, MS

    I HAD A BLOW OUT ON THE DRIVER REAR TIRE GOING DOWN THE INTERSTATE GOING APPROXIMATELY 70 MPH. THE TREAD COMPLETELY SEPARATED FROM THE SIDEWALL. THE TIRES WERE TOYO NANOENERGY A29.

    Source: NHTSA WEB SITE
  • 2016 TOYOTA PRIUS
    - CHINO HILLS, CA

    WHEN COMES TO A STOP AND ON ACCELERATION VEHICLE WON'T MOVE ESPECIALLY AFTER RAIN AND CAR WASH. IT HAPPENED 10 TIMES SINCE JUNE 2017 AND ONCE A WEEK LATELY. EVERY TIME IT STARTS WITH LOUD NOISE FROM ENGINE,RIGHT AFTER THAT THE BATTERY BAR DROPPED FROM FULL BAR TO ONE BAR QUICKLY IN ONE SECOND. IF I HAVE TO STOP AT THE TRAFFIC LIGHT WHEN THIS HAPPENS IT WON'T MOVE. EARLY THIS YEAR 01/12/2018,IT 'S BEING TOWED TO PUENTE HILLS TOYOTA DEALER AND SERVICE COULDN'T FIND ANY CLUE AFTER 5HRS. ON 06/01/2018 WE BROUGHT IT IN AGAIN FOR SAME ISSUES TO THE SAME DEALER AND BEING TOLD NO CLUE AFTER 5 HRS AGAIN . ON 06/06/2018 AT 18.38 PM PST, IT HAPPENED AGAIN.. I FEEL SO UNSAFE TO DRIVE, IT MIGHT GET ME KILLED ANYTIME WHEN IT HAPPENS,

    Source: NHTSA WEB SITE
  • 2016 TOYOTA PRIUS
    - SELMA, IN

    WHILE DRIVING, WITH NO OTHER VEHICLE WITHIN 100 YARDS, AN APPROXIMATELY 12 INCH LONG CRACK APPEARED FROM THE LOWER PASSENGER SIDE WINDSHIELD. I DID NOT HAVE THE RADIO ON AND DID NOT HEAR OR SEE ANYTHING STRIKE THE WINDSHIELD. WHEN I ARRIVED AT MY DESTINATION I INSPECTED THE CRACK AND SAW NO CHIP OR OTHER EVIDENCE THAT SOMETHING STRUCK THE WINDSHIELD. AFTER A FEW HOURS I CAME BACK TO LEAVE AND NOTICED THAT THE CRACK HAD GROWN EVEN LONGER. I ASSUME FROM BEING PARKED IN DIRECT SUNLIGHT, ALTHOUGH IT WAS ONLY ABOUT 80F DEGREES. I HAVE ALWAYS BEEN PROUD OF TOYOTA'S DURABILITY AND HAVE OWNED EVERYTHING FROM THE PRIUS TO THE TUNDRA. I'VE EVEN GOTTEN MANY OF MY FRIENDS AND FAMILY MEMBERS TO SWITCH TO TOYOTA. I NOW HAVE TO WONDER IF TOYOTA HAS STARTED TO "CHEAP OUT" LIKE MANY OTHER MANUFACTURERS. I AM ESPECIALLY DISAPPOINTED AT THE FACT THAT THIS APPEARS TO BE A "FIT AND FINISH" DEFECT. EITHER THE WINDSHIELD MUST BE CHEAP AND THIN, OR THE QUALITY OF WORKMANSHIP MUST BE LACKING. A QUICK GOOGLE SEARCH REVEALED THAT THIS IS A DISPROPORTIONATELY COMMON PROBLEM WITH THE NEW 4TH GEN TOYOTA PRIUS AND THAT THE WINDSHIELD HAS BEEN BACK ORDERED. TO ADD INSULT TO INJURY, THE NEW TOYOTA SAFETY SENSE SENSORS MUST BE RE-CALIBRATED WITH THE REPLACEMENT WINDSHIELD, WHICH CAN ADD UP TO $500 TO THE TOTAL COST OF REPAIR! I CANNOT RECOMMEND THE NEW 4TH GEN PRIUS IF IT COMES WITH SUCH A DEFECTIVE WINDSHIELD. THIS IS CERTAINLY A SAFETY ISSUE AND IS A VERY EXPENSIVE REPAIR. I WISH I KNEW ABOUT THIS PROBLEM BEFORE BUYING!

    Source: NHTSA WEB SITE
  • 2016 TOYOTA PRIUS
    - FARGO, ND

    REAR SUSPENSION CREAKING AND FEELS SOFT IN THE REAR. WHILE DRIVING OR GOING ONTO A DRIVEWAY THE REAR SUSPENSION CREAKS AND POPS. DRIVING NORMALLY THE REAR END SEEMS TO BOB AROUND OFTEN AND FEELS SUPER SOFT.

    Source: NHTSA WEB SITE
  • 2016 TOYOTA PRIUS
    - BURBANK, CA

    TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND WOULD NOT MOVE. THE VEHICLE WAS ABLE TO BE DRIVEN TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THEY COULD NOT DETECT ANY FAILURES. THREE MONTHS LATER, THE SAME FAILURE OCCURRED AND THE VEHICLE HAD TO BE TOWED FROM THE LOCATION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 TOYOTA PRIUS
    - FRESNO, CA

    WINDSHIELD HAS CRACKED IN DRIVE WAY FOR NO REASON. NOW HAS SPIDER WEBBED ACROSS WINDSHIELD OBSTRUCTING MY VIEW. CALLED TO REPAIR AND FOUND OUT MANY PEOPLE ARE REPORTING THE SAME PROBLEM. EVEN AFTER THEY FIX AND REPLACE NEW WINDSHIELD I=ITS CRACKING AGAIN. NEW WINDSHIELD IS $600PLUS INSTALL AND RE CALIBRATION IM LOOKING AT $1300. PLEASE HELP US CUSTOMERS BECAUSE WINDSHIELD IS DEFECTIVE!

    Source: NHTSA WEB SITE
  • 2016 TOYOTA PRIUS
    - RIO RANCHO, NM

    SMALL ROCK HIT WINDSHIELD ON PASSENGER SIDE WHILE DRIVING ON I 25 INTERSTATE FROM RIO RANCHO TOWARDS SANTA FE....OVERNIGHT CRACK DEVELOPED AND SPREAD 6 INCHES OR SO...SUBSEQUENTLY CRACK QUICKLY SPREAD ACROSS CENTER OF WINDSHIELD TO DRIVERS SIDE.

    Source: NHTSA WEB SITE
  • 2016 TOYOTA PRIUS
    - WEST COVINA, CA

    WE PURCHASED A NEW 2016 PRIUS FROM LONGO TOYOTA IN MARCH 2016. EVERYTHING HAS BEEN FINE UNTIL MARCH 2018 WHEN WE HAVE HAD TWO INCIDENTS WHERE THE NEXT MORNING A TIRE WAS COMPLETELY FLAT WHEN IT WAS PERFECTLY FINE THE NIGHT BEFORE. THE OE TIRES ARE TOYO NANOENERGY A29 P195/65R15. NOW IT HAS HAPPENED A THIRD TIME, APRIL 15, 2018. IT IS PARKED IN MY GARAGE OVERNIGHT SO ITS IMPOSSIBLE TO BE TAMPERED WITH. ALL THREE INSTANCES HAVE BEEN EXACTLY THE SAME. THE CAUSE HAS BEEN A SMALL HOLE IN THE OUTSIDE SIDEWALL. I HAVE TO BELIEVE THAT THESE TIRES ARE DEFECTIVE SINCE IT HAS NOW HAPPENED TO 3 OUT OF THE 4 ORIGINAL TIRES. THERE IS NO EVIDENCE OF A NAIL, SCREW, DEBRIS, ETC., THAT WOULD CAUSE THIS SMALL HOLE/TEAR. WE HAVE 30K MILES ON THE TIRES AND THE TREAD IS STILL PRETTY DECENT.

    Source: NHTSA WEB SITE