2002 TOYOTA PRIUS Complaints

View complaints related to 2002 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2002 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 TOYOTA PRIUS
    - SACRAMENTO, CA

    I HAD JUST LEFT ONE AREA OF A PARKING LOT AND WAS TRAVELING TO ANOTHER AT A LOW RATE OF SPEED (5 TO 15 MPH) SO MY 2002 TOYOTA PRIUS WAS RUNNING UNDER ELECTRICAL POWER. I TURNED RIGHT TO PULL INTO A PARKING SPACE BETWEEN TWO SUVS, COASTING IN WITH MY FOOT OVER THE BREAK PEDAL. WHEN I WAS MORE THAN HALFWAY INTO THE PARKING SPACE, THE CAR SUDDENLY SHOT FORWARD JUMPING THE CURB AND STOPPING ONLY WHEN IT HIT A STONE PILLAR. WHEN I LOOKED DOWN (AFTER CHECKING TO SEE IF MY 13 YEAR OLD SON WAS ALRIGHT, I SAW THAT MY FOOT WAS ON THE BRAKE PEDAL. FORTUNATELY NO PEDESTRIAN WAS IN THE WALKWAY, AND I DID NOT HIT THE SUV TO MY RIGHT OR LEFT. HOWEVER, THE UNEXPECTED ACCELERATION WAS NOT A RESULT OF PRESSING ON THE GAS PEDAL. *JB

    Source: NHTSA WEB SITE
  • 2002 TOYOTA PRIUS
    - AUSTIN, TX

    MY TOYOTA PRIUS HAS HAD MULTIPLE AUTOMATIC FAILURES SINCE IT'S PURCHACE. YOU WILL BE DRIVING DOWN THE ROAD AT ANY SPEED AND IT SHUTS STALLS. THIS HAS HAPPENED ON THE HIGHWAY IN MA., ON THE ROAD IN NM, ON THE HIGHWAY IN NM AND ON THE HIGHWAY IN TX. I HAVE BEEN LUCKY SO FAR THAT I HAVE NOT BEEN KILLED. I HAVE COMPLAINED TO DEALERS IN MA, NM, AND TX AND THEY CLAIM THAT THERE IS NOTHING WRONG WITH MY CAR. MY CAR SLOWS DOWN TO 40 MPH GOING UP HILL WHICH IS ALSO A DANGER WHEN YOU ARE IN A 60 MPH ZONE ON THE HIGHWAY. THE MILEAGE HAS BEEN POOR AROUND 30 MILES PER GALLON. MANY PARTS HAVE BEEN REPLACEDUT THEY ALWAYS SAY IT IS IN MY HEAD THAT THERE IS SOMETHING WRONG WITH MY CAR. I PICKED IT UP FROM A DEALER IN NM AND DROVE IT LESS THAN 2 MILES AND IT STALLED WHILE DRIVING ON A BUSY ROAD AND I AGAIN WAS ALMOST KILLED. THEY MECHANIC TOLD ME THERE WAS NOTHING WRONG WITH MY CAR AND THAT HE WAS GOING TO PUSH IT OUT INTO THE ROAD AFTER HE PULLED OUT SOME PARTS I REFUSED TO PAY FOR AS I WANTED TO WAIT A DAY UNTIL I COULD TALK TO THE TOYOTA 1 800 COMPLAINT LINE. THIS IS A REAL PROBLEM THAT TOYOTA IS NOT ADDRESSING AND HAS TAUGHT THEIR MECHANICS TO BE CONDECENDING AND RUDE TO FEMALE CONSUMERS.

    Source: NHTSA WEB SITE
  • 2002 TOYOTA PRIUS
    - ROCKVILLE, MD

    I PURCHASED A 2002 TOYOTA PRIUS IN APRIL 2002 AND WITHIN THE FIRST TWO MONTHS THE VEHICLE STOPPED WHILE ON THE FREEWAY AT 65+ MPH AND THE GAS ENGINE WOULD NOT WORK, I HAD TO DRIVE ON THE ELECTRICAL MOTOR. IT WAS REPAIRED AT THE TOYOTA DEALER IN CARLSBAD, CA. THIS IS THE SAME ISSUE THAT WAS REPORTED IN THE PRESS TODAY.

    Source: NHTSA WEB SITE
  • 2002 TOYOTA PRIUS
    - HOTCHKISS, CO

    EXCESSIVE TIRE WEAR ON BRIDGESTONE POTENZA RE92 TIRES. TIRES REPLACED ON MY 2002 TOYOTA PRIUS MAY 2004 AT 23,555 MILES. SERVICE MANAGER ADVISED THAT ORIGINAL TIRES WERE UNSAFE AND CONTINUED USE COULD RESULT IN A BLOW OUT. CURRENTLY, THE SECOND SET OF TIRES ARE AGAIN WORN (44,000 MILES) AND UNSAFE. *AK

    Source: NHTSA WEB SITE
  • 2002 TOYOTA PRIUS
    - MAINEVILLE, OH

    2002 PRIUS HAS PROBLEMS WITH GAS TANK LINING DECAYING.*MR THE CONSUMER THE PROBLEM COULD HAVE RESTRICTED OR BLOCKED FUEL FROM GOING TO THE ENGINE. *JB

    Source: CONSUMER LETTER
  • 2002 TOYOTA PRIUS
    - OCOEE, FL

    WHILE DRIVING 20 MPH THE VEHICLE CAUGHT ON FIRE IN THE TRUNK WHERE THE BATTERY WAS LOCATED. CONSUMER WAS ABLE TO PULL THE VEHICLE OFF THE ROAD. THE LOCAL FIRE DEPARTMENT ARRIVED AND EXTINGUISH THE FIRE. THE CAUSE OF THE FIRE WAS DETERMINED TO BE AN ELECTRICAL SHORT. THE DEALER WAS NOTIFIED.*AK THE HYBRID BATTERY PACK CAUGHT ON FIRE. *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 TOYOTA PRIUS
    - GRAND HAVEN, MI

    THE VEHICLE FAILED TO ACCELERATE. *AK THE CONSUMER STATED THE VEHICLE STALLED AND VARIOUS LIGHTS ILLUMINATED, THE VEHICLE WAS TOWED TO THE DEALER, THE COMPUTER SHOWED MULTIPLE CODES, HOWEVER THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 TOYOTA PRIUS
    - SARASOTA, FL

    CONSUMER HAS A 2002 TOYOTA PRIUS. THE VEHICLE WAS BOUGHT BRAND NEW BUT NOW HAS 16000 MILES ON IT. IT IS EQUIPPED WITH BRIDGESTONE TIRES. ALREADY THE FRONT TIRES THREADS ARE LITERALLY COMING APART. THERE WAS NO RESULTING INJURY. *NM *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 TOYOTA PRIUS
    - SAN JOSE, CA

    MODEL: TOYOTA PRIUS 2002 PURCHASE FROM : PUTNAM TOYOTA, CERTIFIED UNIT, JUNE 2004 FAILURE TYPE : TIRE BURST ON SIDE WALL OF THE TIRE, TWICE IN 5 MONTHS. FAILURE ROOT CAUSE : DRIVE OVER PARKING CURB, AT LESS THAN 2 MPH. FAILURE LOGIC : WHY THE TIRE BURST IN SUCH A MANNER, ESPECIALLY TOYOTA CLAIM, THIS IS A SPECIAL DESIGN OVERLOAD PRESSURE TIRE. PART REPLACE/SERVICE: BOTH TIRES WERE REPLACE AT CAPITOL TOYOTA DEALERSHIP. COST PER INCIDENT: TIRE =$79.00, LABOR = $60.81, TIRE ONLY AVAILABLE AT TOYOTA DEALERSHIP. CONCERN: WHAT WOULD HAPPEN IF I DRIVE 60 MPH ON FREEWAY, AND HIT A BUMPER UNEVEN PATH ON THE HIGHWAY, WOULD IT BURST AS WELL ! *JB

    Source: NHTSA WEB SITE
  • 2002 TOYOTA PRIUS
    - CARBONDALE, IL

    THE TIRES WERE DEFECTIVE. AFTER TAKING THE VEHICLE TO DEALER FOR SERVICE IT WAS DISCOVERED THAT CHUNKS ERE MISSING FROM THE INSIDE OF THE TIRES. MANUFACTURER OFFERED REIMBURSEMENT.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE