2004 TOYOTA PRIUS Complaints

MY 24 YR. OLD CHILD WAS DRIVING OUT OF A DRIVEWAY AT 5 MPH WHEN THE CAR STOPPED AND ALL WARNING LIGHTS INCLUDING BRAKES AND ENGINE AND TRIANGLE WENT ON. IT WOULD NOT RESTART. IT WOULD NOT TAKE A BATTERY JUMP. HAD IT TOWED TO TOYOTA SERVICE AND THEY DISCOVERED CODE P0335 PRESENT AND VERIFIED A FAULTY CRANKSHAFT POSITION SENSOR, REPLACED IT, AND CLEANED THROTTLE BODY. THE CAR WORKS NOW. COST FOR DIAGNOSIS AND SERVICE WAS $367.07. THIS FAULTY PART WAS A PART OF A RECALL DATED IN 2006 FOR 2001 AND 2002 PRIUSES. WE WISH TO ADVISE THE AGENCY THAT WE BELIEVE THE YEAR 2004 AND PERHAPS OTHER YEARS OUGHT TO BE CONSIDERED FOR THE SAME RECALL AS THE 2001 AND 2002 PRIUS MODELS WITH RESPECT TO A FAULTY CRANKSHAFT POSITION SENSOR. WE BELIEVE OUR CAR HAD A FAULTY SENSOR AND THAT WE SHOULD BE A PART OF THE EARLIER RECALL, AND ALSO OBTAIN A FULL REIMBURSEMENT FOR CHARGES. THIS SUDDEN STOPPING BY THE VEHICLE POSES A VERY DANGEROUS SITUATION FOR ANY DRIVER. OUR CHILD WOULD HAVE BEEN ON A MAJOR HIGHWAY JUST A FEW MINUTES LATER AND COULD HAVE BEEN THE VICTIM OF A HORRENDOUS ACCIDENT. WE URGE YOUR AGENCY TO BE PROACTIVE IN INVESTIGATING THIS MATTER. THANK YOU. *TR

2004 TOYOTA PRIUS WITH HID HEADLIGHTS IS USED AS A TAXI CAB. ON SEPTEMBER 25TH, 2012 THE DRIVERS SIDE HEADLIGHT WOULD BEGIN TO FLICKER AND TURN OFF AFTER AROUND FIVE MINUTES OF OPERATION. THE HID BULB REPLACEMENT DID NOT RESOLVE THE MATTER. HEADLIGHTS MUST BE TURNED OFF AND THEN ON AGAIN IN ORDER TO RESUME THEIR OPERATION. *TR

. 10/09/2012 I WENT TO START MY 2004 PRIUS I HIT THE POWER BUTTON AND THE DASHBOARD LIGHTS HAD NOT WORK. YOU DID NOT KNOW THE STATUS OF THE CAR. ACTUATED THE POWER SWITCH AND THE BRAKE PEDDLE NUMEROUS TIMES TO NO AVAIL. I TRIED TO SELECT THE GEAR AND THE CAR WOULD MOVE. BUT DASH BOARD DISPLAY DID NOT LIGHT. THE LIGHTS AND TURN SIGNALS WORK FINE. I DROVE 15 MILES HOME WITH ON DISPLAY. I SELECTED THE PARK BUTTON AND THE CAR PARKED I WENT TO TURN OFF THE POWER BUTTON AND THE CAR WOULD NOT TURN OFF THE WAS IN THE BATTERY MODE. I TRIED TO SHUT IT OFF BY DISCONNECTING THE 12 VOLT BATTERY TO NO AVAIL. I FOUND A FUSE THAT IF I PULLED IT OUT THE CAR WOULD SHUT OFF. I TRIED THE POWER NUMEROUS TIMES AND THE CAR TURN ON AND WITH THE DASHBOARD DISPLAY WORKING. ON THE MORNING OF 10/10/2012 I TRIED GO TO WORK AND WHEN THE POWER AND THE BRAKE ARE PUSHED THE DASH BOARD LIGHTS WOULD NOT LIGHT. THE CAR WOULD MOVE IF SELECTED TO DRIVE NOW THE ENGINE WAS RUNNING BECAUSE THE CAR WAS COLD. I PLACED THE CAR IN PARK AND SELECTED THE POWER BUTTON TO OFF NOW THE ENGINE WILL SHUT OFF. AGAIN I TRIED THE POWER AND THE BRAKE NUMEROUS TIMES TO NO AVAIL. I TRIED THE FUSE TRICK AGAIN IT WORKED THE ENGINE STOPPED. REPLACED THE FUSE AND TRIED THE POWER BUTTON IT WORK AND THE DASH DISPLAY WERE LIGHTED WITH NUMEROUS LIGHTS BECAUSE I SHUT THE DOWN IN UNAPPROVED MODE. TURNED THE POWER SWITCH ON & OFF. NUMEROUS TIMES ALL LIGHT WERE NORMAL EXCEPT THE CHECK ENGINE WAS ON I DROVE TO THE TOYOTA DEALER. I WAS TOLD THAT IS A NORMAL ISSUE THE DASHBOARD DISPLAYS GO BAD. I UNDERSTAND THE DASHBOARD DISPLAY CAN GO BAD. MY ISSUE IS THE SAFETY PROBLEM THAT WHEN THE DISPLAY FAILS THE POWER BUTTON DOES NOT SHUT CAR OFF IN THE BATTERY MODE OR THE ENGINE MODE. THAT'S A BIG ISSUE . *TR

THE DASH GEAR SELECTOR (COMMON TO 2004 - 2009 G2 PRIUS) BEGAN CLICKING WHEN I CHANGED GEARS (R-D-N) I RESEARCHED THE SUBJECT AND LEARNED THAT THIS CAN LEAD TO THE SHIFTER LOCKING IN D OR R, A HAZARDOUS CONDITION. I ALSO LEARNED THAT SOME DIY OWNERS HAVE DISCOVERED A WARPED DUST PLATE IN THE SHIFTER COMPONENT. IT CAUSES THIS PROBLEM. THEIR SOLUTION IS TO REMOVE THE PLATE, TRIM IT, AND REASSEMBLE THE PART. LINK 1 BELOW IS A GOOGLE SEARCH THAT REVEALS THE OTHER TWO LINKS I INCLUDED. NOT ALL OF THE HITS ARE RELEVANT. THE THIRD LINK HAS A VIDEO WITH CLEAR IMAGES OF THE PROBLEM AND THE DIY 'SOLUTION.' HTTPS://WWW.GOOGLE.COM/SEARCH?NUM=100&HL=EN&SAFE=OFF&COMPLETE=0&SITE=WEBHP&Q=PRIUS+%22GEAR+SHIFT%22+CLICK+STICKING&OQ=PRIUS+%22GEAR+SHIFT%22+CLICK+STICKING&GS_L=SERP.3...2446378.2449925.0.2450814.0.0.0.0.0.0.0.0..0.0.LES%3BCPSUGRPQ1..0.0...1.1.IIMLXLK1U2C HTTP://PRIUSCHAT.COM/THREADS/GEAR-SHIFTER-STICKS.38199/PAGE-2 HTTP://PRIUSCHAT.COM/THREADS/HOW-TO-REPLACE-2G-GEARSHIFT-LEVER.65102/ I AM BELIEVE THAT TOYOTA SHOULD BE ASKED TO RECALL THESE CARS TO REPLACE THIS DUST PLATE (OR THE SHIFTER MODULE.) UNFORTUNATELY THE GEAR SHIFT MODULE INCLUDED WITH THE CAR DOES NOT HAVE A LIFETIME CONSISTENT WITH THE 10 YEAR/100,000 MILE WARRANTY ON THE TRACTION BATTERY. IT IS DANGEROUS TO HAVE OWNERS MAKE THIS REPAIR THEMSELVES. THIS COULD BE AVOIDED IF TOYOTA WERE REQUIRED TO DO IT INSTEAD. *TR

UPON STARTING THE CAR ONE MORNING I NOTICED THE SPEEDOMETER, FUEL AND GEAR INDICATOR DIGITAL READOUTS WERE NOT WORKING. I RESEARCHED THE PROBLEM ON THE INTERNET AND NARROWED THE PROBLEM TO A FAULTY COMBINATION METER (BAD SOLDER). THIS PROBLEM HAS BEEN OCCURRING WITH NUMEROUS OTHER PRIUS OWNERS ACCORDING TO FORUMS AND SUCH. I PURCHASED THE CAR AT A FORD DEALERSHIP AND ALSO PURCHASED THEIR FORD ESP BASE CARE PLAN. CLEARLY THE PLAN STATED THE SPEEDOMETER/ODOMETER, ELECTRICAL OR MECHANICAL PROBLEMS WERE COVERED. HOWEVER THE AGENT AT THE EXTENDED WARRANTY OFFICE DENIED THE CLAIM. SO MY CAR SITS AT A TOYOTA DEALERSHIP WITH THE DASH APART AND THE APPRAISED VALUE OF THE CAR LESS $2000.00 ACCORDING TO THE SALES DEPT. BECAUSE THE MILEAGE IS UNKNOWN. TOYOTA HAS YET TO DECLARE A RECALL FOR THE PROBLEM WHICH COULD RESULT IN DEATH IN SOME CASES IF NOT PROPERLY ADDRESSED. I HAVE TWO CHILDREN AND VALUE THEIR LIVES. I HOPE AND PRAY THAT TOYOTA COMES AROUND. *TR

THE HEADLIGHTS GO OUT RANDOMLY WHILE DRIVING AT NIGHT. YOU HAVE TO TURN THEM OFF AND THEN TURN THEM BACK ON FOR THEM TO WORK AND THEY ONLY LAST A MINUTE AFTER THAT. HUGE SAFETY ISSUE!! *TR

I NEED YOUR HELP! THERE IS A MANUFACTURING DEFECT WELL DOCUMENTED AS A COMMON PROBLEM WITH 2004 TOYOTA PRIUS MULTI-FUNCTIONAL DISPLAY (MFD). THE PROBLEM IS THAT THE 60 PIN CONNECTOR ON THE PRINTED CIRCUIT BOARD OF THE MFD SOMETIMES DEVELOPS A PLAY IN THE CONNECTION AND HENCE THE SPORADIC DISPLAY. I WROTE TO TOYOTA CUSTOMER SERVICE. TOYOTA INSTRUCTED ME TO TAKE MY CAR TO THE DEALER AND SPEAK TO TOYOTA. TOLD ME THAT HE DID TALK TO THE TOYOTA REP AND EXPLAINED TO HIM THAT I HAD BEEN TAKING VERY GOOD CARE OF MY CAR AND THAT THIS MFD PROBLEM WAS NOT MY DOING. TOLD ME THAT IT WOULD COST $980.57 TO INSTALL A REMANUFACTURED MFD. AND THAT THE TOYOTA REP IS ONLY GOING TO CONTRIBUTE $250. SO NET OUT OF POCKET FOR ME WOULD BE A SUBSTANTIAL AMOUNT OF $730.57. IT IS UNFAIR FOR TOYOTA CUSTOMER SERVICE TO ASK ME TO PAY, SINCE THIS IS A COMMON PROBLEM WITH 2004 TOYOTA PRIUS MFDS THAT IS WELL DOCUMENTED TO BE A COMMON PROBLEM. I HAVE ALREADY SPENT A LOT OF TIME AND MONEY ON THE PROBLEM. TOYOTA CUSTOMER SERVICE IS TAKING THE APPROACH THAT IT IS OUT OF WARRANTY AND THERE IS NO RECALL SO WE DON'T WANT TO DO ANYTHING. THAT LOGIC IS WRONG. IF THERE IS A COMMON PROBLEM THAT MAY HAVE NOT ESCALATED TO A RECALL STATUS, THAT DOES NOT MEAN THAT THERE IS NO PROBLEM. RECALL IS IF ENOUGH PEOPLE HAVE PROBLEMS. MEANWHILE, YOU CANNOT DENY FOR ALL THE PEOPLE WHO ARE STUCK WITH THIS PROBLEM. IT HAS BEEN CLEARLY DEMONSTRATED THAT THIS IS A MANUFACTURING DEFECT THAT TOYOTA IS RESPONSIBLE. YOUR HIGH LEVEL INTERVENTION IS NEEDED. PLEASE WRITE TO TOYOTA DEMANDING THAT IT WOULD ONLY BE FAIR SINCE THE MFD PROBLEM IS CLEARLY DOCUMENTED TO BE A MANUFACTURING DEFECT, THAT TOYOTA REPAIR WITHOUT DELAY AT NO COST TO THE CLIENT, SINCE HE HAS ALREADY SUFFERED ENOUGH. THANKS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

RANDOM FAILURE OF LIGHTS, BEGAN WITH DRIVER?S SIDE AND CONTINUES TO OCCUR RANDOMLY WITH GREATER FREQUENCY. PASSENGER SIDE ALSO TURNS OFF RANDOMLY, THOUGH WITH LESS FREQUENCY. MANY OCCASIONS, I HAVE HAD BOTH LIGHTS TURN OFF WHILE DRIVING. *TT

HAD THE HID HEADLIGHTS REPLACED 6 MONTHS AGO BECAUSE THEY WERE INTERMITTENTLY GOING ON AND OFF. SAME THING IS HAPPENING AGAIN. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT WAS DRIVING 20 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE SEAT BELT DID NOT PROPERLY RESTRAIN, CAUSING HER CHEST TO BE THROWN INTO THE STEERING WHEEL. IN ADDITION, THE AIR BAGS DID NOT DEPLOY. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS RULED AS DESTROYED BY THE CONTACT'S INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT WHO ASSIGNED HER A CASE MANAGER WHO WOULD RETURN HER CALL IN THE NEAR FUTURE. THE FAILURE MILEAGE WAS 134,000.