2009 TOYOTA PRIUS Complaints
View complaints related to 2009 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2009 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 TOYOTA PRIUS- NEW VERNON, NJ
TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. THE CONTACT STATED THAT THE HATCH WAS MELTED TO THE HATCH LEVER LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 TOYOTA PRIUS- WEST HILLS, CA
2009 TOYOTA PRIUS PASSENGER HEADLIGHT GOES OFF SPONTANEOUSLY WHILE DRIVING OR STATIONARY. WHEN YOU TURN OFF THE HEADLIGHT SWITCH, THEN TURN THEM ON, THE HEADLIGHT TURNS BACK ON FOR A WHILE. THEN AFTER A WHILE THE HEADLIGHT TURNS OFF AGAIN. THIS DEFECT WAS A NHTSA RECALL AND EXTENDED WARRANTY PROBLEM BUT THE DEALER SAID THE WARRANTY AND RECALL HAS EXPIRED. THEY WANT TO CHARGE ME OVER $500 TO FIX THIS DEFECT. NHTSA NEEDS TO EXTEND THE RECALL AND WARRANTY BECAUSE THERE HAVE BEEN ACCIDENT DEATHS AND INJURY RELATED TO THIS DEFECT. YOU CAN SEE THE DEFECT DOCUMENTED ON SEVERAL YOUTUBE VIDEOS: TOYOTA PRIUS HEADLIGHT FAILURE. PLEASE ISSUE AN ORDER FOR DEALERS TO RECALL AND EXTEND THE WARRANTY TO FIX THIS HEADLIGHT DEFECT AT NO COST TO OWNERS !! *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- DARIEN, IL
RIGHT HEADLIGHT GOES OFF RANDOMLY ALL THE TIME WHEN DRIVING IN CITY STREETS OR HIGHWAYS, I HAVE TO TURN LIGHTS OFF AND TURN THEM ON AGAIN UNTIL IT GOES OFF AGAIN, CHANGED BULB DID NOT HELP. THIS IS HAPPENING FOR ABOUT 6 MONTHS NOW. *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- LAGUNA HILLS, CA
PASSENGER SEAT SENSOR OPERATES INTERMITTENTLY. REPORTED TO DEALER FOR REPAIR, HOWEVER DEALER STATED THEY COULD NOT REPRODUCE THE PROBLEM. HOWEVER PROBLEM PERSISTS INTERMITTENTLY. THIS SOUNDS EXACTLY LIKE THE SEAT SENSOR PROBLEM FOR WHICH A RECALL WAS ISSUED FOR SOME 2009 PRIUS MODELS (13V014000). OUR PRIUS VIN WAS NOT INCLUDED. PERHAPS THIS RECALL SHOULD BE EXPANDED.
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- SANTA BARBARA, CA
DRIVER WENT TO PARK AND THE BRAKES DID NOT RESPOND! IN FACT THE VEHICLE WENT FROM 2-5MPH TO APPROX 30+ & KEPT PICKING UP SPEED AND WENT INTO STOREFRONT. DRIVER WAS ABLE TO WRESTLE VEHICLE INTO REVERSE AND IT WENT EQUALLY FAST BACK INTO A PARKED CAR WHERE IT FINALLY CAME TO A STOP. HUGELY FRIGHTENING AND POTENTIALLY LETHAL.
Source: NHTSA WEB SITE -
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2009 TOYOTA PRIUS- KITTREDGE, CO
TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE HIGH INTENSITY DISCHARGE HEADLIGHTS FLICKERED ON AND OFF. AS A RESULT, IT WAS DIFFICULT FOR THE CONTACT TO SEE THE ROADWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,757. UPDATED 05/31/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE LIGHT BULB. UPDATED 08/30/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 TOYOTA PRIUS- SAN GABRIEL, CA
MULTIFUNCTION DISPLAY FUNCTIONS INTERMITTENTLY. ORIGINALLY, PROBLEM ONLY APPEARED IN CONJUNCTION WITH COMBINATION METER FAILURE DURING COLD WEATHER STARTS. COMBINATION METER HAS BEEN REPLACED BY TOYOTA PER THEIR EXTENDED WARRANTY BUT MULTIFUNCTION DISPLAY PROBLEM PERSISTS. ON COLD STARTS IN THE MORNING THE UNIT DOES NOT FUNCTION. LATER IN THE DAY, AFTER SITTING IN THE SUN FOR A WHILE, THE UNIT WILL OCCASIONALLY START TO WORK BUT MIGHT GO ON/OFF AND RESET ITSELF WHILE DRIVING. ALL NAVIGATION MEMORY IS STILL THERE, INCLUDING AC SETTINGS BUT PHONE SETTINGS ARE WIPED OUT. THIS MULTIFUNCTION DISPLAY IS THE PRIMARY CONTROL FOR AC AND HEATER, NAVIGATION SYSTEM, TELEPHONE/BLUETOOTH, AUDIO, DIAGNOSTICS/MAINTENANCE, ETC. TOYOTA HAS INFORMED ME THAT THE UNIT IS DEFECTIVE AND NEEDS TO BE SENT TO THE MANUFACTURER (FUJITSU) FOR REPAIR. THIS APPEARS TO BE A WELL DOCUMENTED PROBLEM WITH THIS UNIT ON GEN 2 PRIUSES 2004-2009. THERE SHOULD BE AN EXTENDED WARRANTY ON THIS PIECE OF EQUIPMENT JUST LIKE THE EXTENDED WARRANTY ON THE COMBINATION METER.
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- INDIANAPOLIS, IN
HEADLIGHTS COMPLETELY FAILED AT NIGHT ON 8/31/16 WHEN CAR PARKED ON STREET AND HAVE NOT WORKED SINCE. DEALER REPORTED NOT THE BULBS AND RAN DIAGNOSTICS, TELLING ME IT WAS THE THE 'BODY ECU' . I PAID $703.86 FOR A NEW ECU ON 9/1/16 WHICH WAS PUT IN TODAY, 9/7/16, AND DID NOT SOLVE THE PROBLEM. CAR REMAINS WITHOUT HEADLIGHTS.
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- BRENTWOOD, MO
ONE HEADLIGHT WENT OUT, THEN THE NEXT. I WAS DRIVING ON THE INTERSTATE AFTER DARK AND REALIZED THAT BOTH OF MY HEADLIGHTS HAD GONE OUT WHILE I WAS DRIVING. TURNED SWITCH OFF AND THEN BACK ON (I ALSO PUT FOG LAMPS ON) AND THEY WORKED FOR A SHORT TIME, THEN THEY EACH DIMMED AND WENT OUT. I CANNOT SAFELY DRIVE AT NIGHT AND AM UNABLE TO CHANGE THE LIGHTS MYSELF. I TOOK THE CAR TO THE DEALER AND THE COST QUOTED WAS NEARLY $600 TO REPLACE THE HID HEADLAMPS BECAUSE THE BUMPER MUST BE REMOVED TO REPLACE THE BULBS. THE DEALER SEEMED UNAWARE OF THE ISSUE UNTIL I MENTIONED THE CLASS ACTION LAWSUIT IN 2011 AGAINST TOYOTA FOR THIS VERY ISSUE.
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- OOLTEWAH, TN
THE AIRBAG LIGHT HAS BEEN ON FOR THE LAST SOME YEARS AND I HAVE ASKED TO DEALER TO CHECK ON IT FOR 1 HOUR (CUZ OF COST OF LABOR) AND THEY CAN NOT FIND THE PROBLEM. WHAT SHOULD I DO... I DO NOT SEE A RECALL LETTER ON THIS???
Source: NHTSA WEB SITE