2014 TOYOTA PRIUS Complaints

I was in stop and go traffic. We got into a crash and my vehicle was totalled. I’ve never been in an accident before. It felt like the break system just broke down.

The car has oil consumption and over heat the try to fix it but no no one can d it so far

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARD TO HISSING SOUND COMING FROM BRAKES.

Passenger airbag indicator on/off light was on despite having passenger over the airbag activation weight requirement being present with seatbelt buckled. Brought car to Toyota dealership and after running diagnostics for two hours they found that the airbag itself is faulty.

My brakes completely stopped working while driving on a busy road. I took it to Toyota and they said it was my brake booster pump assembly. There is a known issue with the booster pump assembly and Toyota has a program to extend their warranty to fix this, but I was never once notified of this issue and never received any mail or notifications. They refuse to cover the repair because my mileage is out of warranty, despite the fact that this is an issue they caused and I almost wrecked and could’ve died. I was on a very busy road and my car was completely uncontrollable due to the brakes not responding. My passenger, others on the road, and myself could’ve died. The Toyota customer service representatives confirmed that this is part of the “customer service” program and it does not qualify due to it exceeding 150,000 miles. No warnings appeared on the dash until the brakes stopped working. The vehicle was inspected by Toyota and was confirmed to have said issue. This needs to be immediately recalled, I almost got into a very serious wreck.

Brakes are not working properly,pull up to stop light and pedal can go all the way to floor. there are multipul warning lights. Toyota dealer says becase I have 153,00 miles they wont repair,even though Toyota knows there is a problem

I was parked in my driveway and put my 2014 Toyota Prius in reverse to back up and park in front of my late husband’s workshop about 15 ft. away,on Oct. 10, 2022. The car sped up so fast I could not brake fast enough (no warning).It stopped when it hit the large door of the workshop, and damaged it and the back of my car, costing about $2,000 to the car. I contacted my insurance agent right away, and the person above him at the company the next day, as well as the service manager at the Toyota dealer where we bought the car at the end of 2014. I expect an increase in my premium from my insurance company. I’ll take it to Toyota when it’s done at the auto body shop, but I don’t expect any flaw to be found b/c that is what happened when I had the same kind of accident with this car in Jan., 2022, when I put the car in reverse to back down my long driveway, (which I’d done many times before),and it sped up so fast (SUA) that I couldn’t stop it (no warning). It hit a maple tree in my yard, and it cost about $12,000 to fix the back of my car. I was not injured in either accident, but this flawed accelerator could have caused serious injury to me or others, as it has in many documented accidents in the last 20 years. From the reports I’ve read since my accident last week, thousands of people have experienced similar or worse accidents from a Sudden Unintended Acceleration in their Toyota vehicle. Also, I read in an excellent well-researched and independent report that NHTSA has not researched the accelerator problem thoroughly and has remained noncommittal as to its possible flaws. Toyota wanted to take the “black box” from my Prius in 2022 after my accident, but I didn’t trust them to take it, and tried hard to find an independent engineering group with advanced degrees to study it and identify the flaw in it. I will try again to find such a group. The floor mat was NOT an issue at all—it’s the original one, stuck to the floor about 4” from the accelerator.

I was driving home from work on 10/14/22. The traffic was moving very slowly because there was a wreck ahead and emergency crews were on the scene. I was having to break often while moving at a slow speed. All of the sudden multiple dash warning lights came on the vehicle and the vehicle no longer responded to my breaking in a normal manner. I pulled off of the hwy and drove to my local dealership on a side road at a slower than normal speed. I told the dealership to check my car for the recall I remember getting in the mail a while back that mentioned the car trouble I was experiencing. I was told that the recall did not apply to me because my car was over 150,000 miles. The local dealership indicated they could not assist me with having Toyota honoring the recall past the specified mileage. I contacted the national Toyota number and was told the problem was included in a "customer support program" not an actual recall from Toyota and that Toyota would not pay to fix my vehicle since it was over 150,000 miles. I see that some people have filed a class action lawsuit against Toyota in this matter. I was told the Brake Booster needed to be replaced and also a break pump assembly would be required with an estimated cost of $2,500. The car is not safe to drive as it is right now. Toyota is aware of the problem and I guess put the "support program" in place to try and get around a forced government recall and also in turn put a cap on the mileage out of the reach of many vehicle owners. I would like the government to make Toyota actually recall the vehicles that have this problem and pay to fix my vehicle with this issue.

Lost steering on car while driving. Shop noted right control arm completely corroded through and broken axle. Entire undercarriage rusted and corroded. Available for inspection. Sudden loss of steering is a risk factor for serious injury or death. Problem has been looked at by two independent service centers who have agreed on problem. Has not been inspected by manufacturer, whom I have contacted over 8 times regarding this issue, or by any other party. There were no warning signs or symptoms prior to failure.

The air temperature was probably about 50 or 60 F. On a route I routinely drive , I accelerated up hill normally from 0mph to about 45 to 55 mph. I did not accelerate aggressively. Just after climbing the short hill, The engine suddenly loses all power. I had to pull over. I look under the engine to find five pieces of metal blown out of the bottom of the engine block above the oil pan and oil spilling out onto the ground. The car has about 98,000 miles on it and was maintenance regularly including on schedule oil changes, coolant change, state inspections. There were no check engine lights or electronic error codes to indicate anything was wrong with the vehicle which I would have been able to diagnose and possibly fix. The car had been maintenanced in August/September for winter by myself. On the last maintenance, oil was discovered inside the engine air manifold and throttle body that had to be cleaned out and (The EGR was also moderately carbon clogged). I'm very dissatisfied with how Toyota handled my case. They called twice to ask when I wanted to schedule my next service appointment when they had the car sitting on their parking lot for three months. I also wrote them a detailed email similar to this report asking how Toyota could help and that I could not afford to buy another car. The engine failed and it can be inspected upon request. The vehicle had complete loss of power. The vehicle was towed to the nearest dealer. I have seen videos on youtube.com that show other people replacing blown prius engines and head gaskets. You would see chunks of metal missing from the engine block. The vehicle was not inspected by the manufacturer police or insurance. I could have been hit by another car from behind especially if the hill were longer like on a mountain side or some other situation. Separate issue: Mice enter the two rear ventilation openings to nest in the car. Mice chewed on of the oxygen sensor wires to cause an electrical fault.