2016 TOYOTA PRIUS Complaints

AT NIGHT ON DARK STREETS WITH NO OTHER LIGHTING, YOU CANNOT SEE TO DRIVE UNLESS YOU USE HIGH BEAMS. THERE IS A LINE ACROSS THE WINDSHIELD; A HORIZON. YOU CAN SEE BELOW THAT HORIZON (A THIN AREA), BUT IT'S BLACK ABOVE IT, MAKING IT VERY HARD TO SEE. VISIBILITY IS ONLY A FEW FEET. I CONTACTED TOYOTA AND THE SALES AND MANAGEMENT TEAM CLAIM THAT THEY HAVE NEVER HEARD OF SUCH A THING. I CONTACTED SERVICE AND WAS TOLD THAT THIS IS NORMAL. THERE IS NO FIX. I AM DEMANDING THAT MY HEADLIGHTS BE AIMED HIGHER IN HOPES THAT I CAN SEE TO DRIVE. IF THIS DOES NOT FIX THE PROBLEM, THIS CAR CANNOT BE DRIVING AT NIGHT. IT IS NOT SAFE TO DRIVE WITH SUCH LOW VISIBILITY. I WAS DRIVING VERY SLOWLY AND STILL FELT THAT I SHOULD HAVE JUST STOPPED. *TR

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V741000 (PARKING BRAKE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I PURCHASED A NEW 2016 PRIUS FOUR ON FEBRUARY 16, 2016. THE LITERATURE ON THE TOYOTA FACTORY WEBSITE SAYS MY PRIUS IS EQUIPPED TO SWITCH FROM ENGLISH TO METRIC UNITS. UNFORTUNATELY, TOYOTA FAILED TO DISCLOSE THAT ANY PRIUS MANUFACTURED IN JANUARY AND FEBRUARY AND DELIVERED TO THE UNITED STATES DID NOT HAVE THIS FEATURE WORKING CORRECTLY. WITHOUT THE ABILITY TO SWITCH TO METRIC UNITS, BY GOVERNMENT MANDATE, MY PRIUS DOES NOT MEET CANADIAN MOTOR VEHICLE SAFETY REGULATIONS. APPARENTLY SOME 2016 PRIUS VEHICLES SOLD IN CANADA ALSO CANNOT SWITCH TO ENGLISH UNITS WHEN DRIVING IN THE UNITED STATES PRESENTING A POTENTIAL SAFETY HAZARD. TOYOTA HAS APPARENTLY FAILED TO REVEAL A MATERIAL FACT THAT THE PRIUS SOLD TO ME DOES NOT MEET THE CANADIAN MOTOR VEHICLE SAFETY REGULATIONS. THERE WAS NO DISCLOSURE ON THE VEHICLE MONRONEY STICKER THAT THIS PRIUS HAS A DISABLED OR DELETED ENGLISH TO METRIC UNIT SPEEDOMETER DISPLAY. AFTER 10 MONTHS FROM MY DATE OF PURCHASE, THE ONLY REMEDY TOYOTA OFFERS IS FOR ME TO PURCHASE A NEW PRIUS TO REPLACE MY NEW PRIUS AT MY EXPENSE. WHEN I PURCHASED MY NEW 2016 TOYOTA PRIUS, I DID NOT KNOW I WAS PURCHASING A VEHICLE WITH VAPORWARE SOFTWARE. THERE WAS NOT A CLEAR AND CONSPICUOUS DISCLOSURE THAT TOYOTA DELETED THE OPTION TO SELECT BETWEEN ENGLISH AND METRIC UNITS WHICH AFFECTS MULTIPLE VEHICLE SYSTEMS SUCH AS NAVIGATION, HEATER/AC, SPEEDOMETER, AND ODOMETER. FOR MY FIRST SIX MONTHS OF OWNERSHIP, THE NAVIGATION SYSTEM WOULD CONSTANTLY REBOOT UNTIL TOYOTA FIXED THEIR SOFTWARE. THIS SYSTEM REBOOTING WAS A SIGNIFICANT DRIVER DISTRACTION. TOYOTA ADVERTISES, "LET'S GO PLACES." FOR TRUTH IN ADVERTISING, TOYOTA SHOULD REALLY SAY, "LET'S GO PLACES, EXCEPT TO CANADA, MEXICO AND THE REST OF THE PLANET BECAUSE SOME TOYOTA SPEEDOMETERS CAN'T DISPLAY METRIC UNITS." *TR

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT STATED THAT THE SPEEDOMETER GAUGE DID NOT ALLOW THE ABILITY TO SWITCH FROM MILES PER HOUR TO KILOMETERS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED DUE TO N MANUFACTURER DEFAULT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500. ....UPDATED 02/06/17 *BF *CN

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. WHILE THE VEHICLE WAS STATIONARY, THE BATTERY BECAME EXTREMELY HOT. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. UPDATED 01/26/2017*CT *CN

TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS C. WHILE DRIVING VARIOUS SPEEDS, A RUBBER ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FAILURE WAS DETERMINED. SEVERAL DAYS LATER, THE "HYBRID COOLANT SYSTEM NEEDS SERVICE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED AS A SAFETY HAZARD. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN AND THAT THE BATTERY COMPARTMENT FILTER SYSTEM NEEDED CLEANING TO PREVENT THE BATTERIES FROM OVERHEATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

I RECENTLY PURCHASED MY 3RD TOYOTA IN AUGUST (2016 PRIUS). I UPGRADED MY 2011 PRIUS BECAUSE I REALLY NEEDED BUILT IN NAVIGATION DUE THE NATURE OF MY JOB AND MY COMMUTE. I AM CURRENTLY EXPERIENCING ISSUES WITH THE RADIO/NAVIGATION SYSTEM, WHICH IS VERY FRUSTRATING BECAUSE THIS IS A "BRAND NEW" CAR. THE NAVIGATION SYSTEM AND RADIO TURN OFF AND ON CONTINUOUSLY DURING THE MOST DANGEROUS AND INCONVENIENT TIMES (I.E. WHEN I AM NAVIGATING THOUGH UNFAMILIAR WOODED AREAS IN THE DARK WHEN IT'S RAINING). THIS ALSO CAUSES ONE OF MY INSTRUMENT PANELS TO GO BLANK. I HAVE HAD TO STOP USING THE NAVIGATION SYSTEM ALTOGETHER AT TIMES, WHICH AGAIN IS THE REASON THAT I UPGRADED MY CAR IN THE FIRST PLACE. THIS BEGAN HAPPENING INTERMITTENTLY IN SEPTEMBER, AND THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE OVER TIME. I TOOK OFF OF WORK TO HAVE THE ISSUE DIAGNOSED AND REPAIRED BY THE DEALERSHIP IN NOVEMBER AND TO HAVE THE PARKING CABLE RECALL ISSUE TAKEN CARE OF. I WAS INFORMED BY THE DEALER THAT THEY DID NOT HAVE THE PARTS IN TO ADDRESS THE RECALL ISSUE AND THE TECHNICIAN IMMEDIATELY NOTICED THE ISSUE WITH THE RADIO/NAVIGATION SYSTEM BUT WAS UNABLE TO CORRECT THE ISSUE BECAUSE THE UPDATE THAT "MIGHT" FIX IT IS NOT AVAILABLE YET. THIS IS VERY DANGEROUS AND THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT.

WHILE DRIVING AT NIGHT, REAR VIEW INTERIOR MIRROR DOES NOT DIM AS TRAFFIC APPROACHES FROM REAR. WHEN TAKEN TO DEALER, TECHNICIAN SHINED LIGHT FROM IPHONE ONTO MIRROR AND IT DIMMED PROPERLY. HOWEVER, UNDER NORMAL DRIVING CONDITIONS IT DOES NOT! ON A RECENT 2 HOUR NIGHTTIME DRIVE, AS CAR LIGHTS APPROACHED FROM BEHIND, I ALTERNATELY TURNED THE DIMMING FEATURE ON AND THEN OFF AND NOTICED ABSOLUTELY NO DIFFERENCE. I EVEN TRIED IT WHEN STOPPED AT RED LIGHT WITH HEADLIGHTS FROM SEVERAL CARS BEHIND ME, WITH THE SAME RESULT. SINCE THERE IS NO LEVER TO USE TO DIM THE TRAFFIC AS THERE MIGHT BE WITH A NON-ELECTRONIC MIRROR, I WAS FORCED TO LOWER THE MIRROR TO AVOID BEING BLINDED BY CARS APPROACHING FROM REAR - AN OBVIOUS SAFETY SITUATION. DEALER SAYS THERE'S NO PROBLEM BUT HAS NOT TRIED IN REAL LIFE DRIVING. *TR

16V741000 WAS NOT PERFORMED ON THE CAR EVEN THOUGH IT WAS PURCHASED 11/17 , AND THE RECALL BEGAN 11/10. DEALER LEE'S TOYOTA LOCATED AT 139-65 QUEENS BLVD, JAMAICA NY 11435

ON FRIDAY, OCTOBER 21, 2016 WHILE DRIVING OVER A POTHOLE I PRESSED ON THE BRAKE. THE CAR SLOWED BUT ALL OF A SUDDEN THE BRAKE SUDDENLY DEPRESSED EVEN FURTHER DOWN AND THE CAR JERKED AND SEEMED TO STALL BEFORE PUSHING FORWARD. I HAD BEEN PRESSING THE BRAKE AS FAR DOWN AS IT WOULD GO AND IT SEEMED AS IF THERE WOULD BE SOME KIND OF BRAKE FAILURE. ON OCTOBER 31, 2016 WHILE DRIVING OVER ANOTHER POTHOLE, I AGAIN STEPPED ON THE BRAKE AND SUDDENLY THE PEDAL AGAIN DEPRESSED FURTHER DOWN AND THERE WAS A CREAKING AND SQUEALING SOUND. THEN ON NOVEMBER 4, 2016 WHILE GOING OVER A POTHOLE, THERE WAS A SQUEALING AND CREAKING SOUND BUT NOT A SUDDEN ADDITIONAL DEPRESSION OF THE BRAKE PEDAL. ALL THESE INCIDENTS HAPPENED ON SALT LAKE BLVD. OR KAMEHAMEHA HIGHWAY AND PASSES UNDER THE FIXED GUIDEWAY FOR HAWAII'S RAIL SYSTEM. THE ROAD IS EXTREMELY BUMPY AND FULL OF POTHOLES.