2009 TOYOTA PRIUS Complaints
View complaints related to 2009 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2009 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 TOYOTA PRIUS- CAMPBELL, CA
TOYOTA PRIUS 2009 HEADLIGHTS WERE ON AND OFF FINALLY THE LEFT SIDE WENT OFF TOTALLY. THE SEAL OUTSIDE THE HEADLIGHT DIDN'T PREVENT OF WATER CAME INTO THE SYSTEM AND DAMAGED IT . ALSO WHILE DRIVING THE CAR ACCELERATED AND DECELERATED BY ITSELF . AND WHILE STOPPING THE CAR JUMP. *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- TUCSON, AZ
WHILE INCHING SLOWLY INTO A PARKING SPOT, VEHICLE SUDDENLY ACCELERATED AT FULL SPEED TO JUMP OVER THE PARKING BARRIER. WHEELS WERE TURNED SLIGHTLY TO RIGHT, SO CAR VEERED RIGHT AND STOPPED AS IT HIGH-CENTERED ON THE BARRIER, JUST BEHIND FRONT WHEELS. NO INJURIES- DRIVER & CHILD IN BACK WERE BUCKLED. WITNESSED BY MANY PEDESTRIANS WHO RAN TO ASSIST. ONE WITNESS SAID THE SAME THING HAPPENED IN HER PRIUS, BUT TOYOTA WAS USELESS TO HELP. IN MONTHS SINCE THE INCIDENT, TOYOTA HAS BEEN TERRIBLE AT RESPONDING IN ANY HELPFUL WAY. THE BLACK BOX RECORDER SHOWS NOTHING, OF COURSE, SINCE IT WAS A SLOW IMPACT WITHOUT AIRBAG DEPLOY. MOST INTERESTINGLY, THE NHTSA HAS NO INFO OF THIS INCIDENT, WHICH I'M REPORTING TODAY ONLY BECAUSE I NOTICED IN THE OWNER MANUAL ON REAR PAGE, SMALL PRINT, SOME INFO ABOUT REPORTING SAFETY DEFECTS FOR U.S. OWNERS... BUT AT LEAST 20 TOYOTA PERSONNEL, INSURANCE ADJUSTORS, REPAIR FACILITIES AND SALES TEAM MEMBERS NEVER SAID ANYTHING ABOUT SUCH A REPORT. HENCE MY ASSUMPTION THAT MOST OF THESE INCIDENTS ARE NOT REPORTED TO GOV'T UNLESS FATALITIES OCCUR. *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- AUSTIN, TX
MY PASSENGER HEADLIGHT WILL TURN OFF WHILE I AM DRIVING. NOW BOTH HEADLIGHTS WILL TURN OFF AT ONCE. USUALLY ONE WILL COME BACK ON. THIS IS VERY DANGEROUS! THIS BEGAN IN JANUARY 2013. *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- ROSEVILLE, CA
2/14/2015 AS I WAS CHECKING MY VEHICLE I SAW A LOT OF CONDENSATION IN THE DRIVERS SIDE HID HEADLIGHT ASSEMBLY. AFTER RESEARCHING I SAW THIS IS A COMMON PROBLEM WITH SUBSEQUENT PROBLEMS OF HEADLIGHTS GOING ON AND OFF WITH NO WARNING. THE HEADLIGHT SEAL PROBLEM IS A COMMON ISSUE AND THERE WAS A CLASS ACTION LAWSUIT. UNFORTUNATELY IT ENDED 2011 AND I DIDN'T KNOW AT THAT TIME I WOULD EXPERIENCE THE ISSUE AT A LATER DATE. THERE SHOULD BE A RECALL FOR THIS $400 PLUS REPAIR. THE PART ALONE IS $375. *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- MURRIETA, CA
THIS CAR HAS HAD 3 NEW BATTERIES AND IT HAS JUST OVER 5,000 MILES. TODAY AAA JUMPED THE CAR AND I DROVE FOR OVER AN HOUR TO CHARGE UP THE BATTERY, THEN I WENT GROCERY SHOPPING, CAME OUT AND THE CAR WOULDN'T START. CALLED AAA THEY CAME OUT AND STARTED MY CAR AND CAME HOME. GOT UP TO TAKE IT INTO THE DEALERSHIP AND IT WON'T START. THE TEST HE RAN ON THE BATTERY I WAS TOLD THE BATTERY IS OK, THERE IS SOMETHING WRONG IN THE ELECTRICAL SYSTEM. THE ELECTRICAL MONITOR ON THE DASHBOARD DOES NOT SHOW ME HOW MANY MILES PER HOUR I HAVE BEEN DRIVING. THE BLUE LINE GO UP MAKING ME THINK THE BATTERY IS CHARGED, BUT WHEN I STOP I CANNOT RESTART THE CAR. I CANNOT AFFORD TO KEEP TAKING MY CAR INTO TOYOTA TO GET IT FIXED. THE DEALERSHIP IS TOYOTA TEMECULA VALLEY ON YNEZ RD, ALSO CALLED TOYOTA4U.COM. MAYBE IT IS THE POWER BUTTON, NOT CONNECTING TO THE ELECTRICAL. LAST TIME THE SERVICE REP YELLED AT ME THAT IT WAS MY FAULT FOR NOT TAKE THE CAR OUT EVERY DAY AND DRIVING IT ON THE FREEWAY, AND I WAS SO EMBARRASSED I SAID JUST PUT ANOTHER BATTERY IN IT. I HAVE ALWAYS HAD CADILLAC BEFORE THIS, BUT I FELT TOYOTA WAS A RELIABLE CAR, AND MY NEIGHBOR LIKE THEM. *TR
Source: NHTSA WEB SITE -
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2009 TOYOTA PRIUS- HOOVER, AL
I PURCHASED THIS 2009 PRIUS FROM MY ELDERLY PARENTS WHO DIDN'T DRIVE AT NIGHT SO THE HID ISSUE WAS NOT DISCOVERED UNTIL AFTER WARRANTY. MY WIFE AND I WERE DRIVING AT NIGHT IN JAN. 2012 AND BOTH HEADLIGHTS WENT OUT. I CALLED TOYOTA (LIMBAUGH AND HOOVER) IN BIRMINGHAM, AL. ABOUT THE SAFETY ISSUE AND THEY SAID THEY WEREN'T AWARE OF ANY ISSUES AND TOYOTA HAD NO RECALL. AT THIS POINT, I'M OUT APPROXIMATELY $400 AND MY TIME AND THE ISSUE KEEPS COMING BACK. CAN YOU PLEASE HELP? THANK YOU. *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- EL CAJON, CA
DRIVER'S SIDE HEADLIGHT WILL GO OUT WITHOUT WARNING. LATER THE LIGHT WILL GO OUT AGAIN. THE HEADLIGHT HAS BEEN REPLACED AS WELL AS THE AMPLIFIER. THE NEW LIGHT BULB WAS LEFT ON FOR 3 HOURS WHILE CAR WAS PARKED BUT THEN WHEN IT WAS DRIVEN, THE LIGHT WENT OUT AGAIN. *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- CHANDLER, AZ
TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. IN ADDITION, THE BRAKE, THE VSC, AND THE ABS WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 TOYOTA PRIUS- LAKEVILLE, MN
TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT DEACTIVATED AND ACTIVATED THE HEADLIGHT SWITCH AND THE HEADLIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 114,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 TOYOTA PRIUS- APTOS, CA
MY 2009 PRIUS HAS HEADLIGHTS THAT INTERMITTENTLY FLICKER OR EXTINGUISH AT RANDOM TIMES. SOMETIMES THE RIGHT HEADLIGHT WILL EXTINGUISH, SOMETIMES IT'S THE LEFT HEADLIGHT, AND SOMETIMES BOTH EXTINGUISH AT THE SAME TIME. SOME TIMES THE LIGHT(S) COME BACK ON WITHOUT ANY ACTION, AND SOMETIMES IT IS NECESSARY TO TURN THE HEADLIGHT SWITCH OFF AND RIGHT BACK ON. TO DATE, THE LIGHTS HAVE RESUMED NORMAL OPERATION WHEN THEY ARE TURNED ON AND OFF, AT LEAST SO FAR IT HAS WORKED EVERY TIME. THIS CAN BE EXTREMELY DANGEROUS AND FRIGHTENING ESPECIALLY ON THE FREEWAY OR A MOUNTAIN ROAD. THIS PHENOMENON SEEMS TO BE INCREASING IN ITS FREQUENCY OF OCCURRENCE. WHY HASN'T TOYOTA BEEN FORCED TO RECALL THE PRIUS FOR THIS LIFE THREATENING SAFETY ISSUE? I WAS TOLD BY THE TOYOTA DEALER THAT IT'S A BAD FILAMENT IN THE HEADLIGHT, I'VE NEVER SEEN A FILAMENT BEHAVE THAT WAY. *TR
Source: NHTSA WEB SITE