2004 TOYOTA PRIUS Complaints

View complaints related to 2004 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 590 complaints submitted for the 2004 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 TOYOTA PRIUS
    - COLLEGE PARK, MD

    TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT STATED THAT HE APPLIED THE BRAKES AND DEPRESSED THE SHIFT BUTTON TO SHIFT INTO PARK. AS HE REMOVED HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE THEN ROLLED FORWARD UNTIL PRESSURE WAS REAPPLIED TO THE BRAKES. THE CONTACT NOTICED THAT THERE WAS A MALFUNCTION IN WHICH THE VEHICLE WAS NOT ACTUALLY SHIFTED INTO PARK AFTER HE ENGAGED THE PARK BUTTON. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 52,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA PRIUS
    - ARLINGTON, MA

    TL* THE CONTACT OWNS 2004 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING THE GEAR SHIFT BECAME STUCK BETWEEN DRIVE AND NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER AND WHERE THE SHIFT LEVER ASSEMBLY WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY TOLD HIM THEY WERE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 50,500 AND CURRENT MILEAGE WAS 50,656.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA PRIUS
    - OAKLAND, CA

    THE SMART KEY ON MY 2004 TOYOTA PRIUS LOCKED THE DOORS ON ITS OWN, EVEN WHILE IN THE CAR. I UNLOCKED THE DOORS WITH THE SMART KEY, PLACED MY BABY IN HIS CARSEAT, BUCKLED HIM IN, PLACED HIS DIAPER BAG ON THE FLOOR IN THE BACKSEAT AS ALWAYS, WITH THE SMART KEY IN A POCKET OF THE DIAPER BAG, AND AS I WAS CLOSING THE BACK DOOR SO THAT I COULD GET IN THE DRIVER SEAT, ALL OF THE DOORS LOCKED ON THEIR OWN. THE SMART KEY WAS IN THE DIAPER BAG INSIDE THE CAR, AS WAS MY BABY, AND I COULD NOT GET INTO THE CAR. I HAD TO CALL MY WIFE AND HAVE HER BRING THE SECOND SMART KEY TO UNLOCK THE DOOR. LUCKILY MY BABY WAS NOT FREAKING OUT, AND IT WAS NOT A HOT DAY. IT WAS AN EXTREMELY DANGEROUS AND SCARY SITUATION. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - LOS GATOS, CA

    I WAS COMING OFF OF AN ONRAMP AND INTENDING TO TURN RIGHT AT THE LIGHT. I NEEDED TO GET INTO THE LEFT LANE AS I WAS TURNING LEFT AT THE NEXT BLOCK. I APPLIED THE BRAKES TO SLOW DOWN AND MAKE THE TURN AND NOTHING HAPPENED WHEN I PRESSED ON THE BRAKES. I ENDED UP GOING UP OVER THE CURB AND THE PLANTS STOPPED THE CAR. THE ENGINE WAS OFF WHEN I CAME TO A STOP, THOUGH I DIDN'T TURN IT OFF. IF THERE HADN'T BEEN A MERIDIAN IN BETWEEN THE CROSS TRAFFIC, I WOULD HAVE GONE INTO THE LANES AHEAD OF ME. VERY SCARY. I HAD MY CAR TOWED TO TOYOTA TO CHECK IT OUT FIRST, BUT THERE LOOKS TO BE THOUSANDS OF DOLLARS OF DAMAGE TO MY PRIUS. THE WHOLE LOWER FRONT IS SMASHED AND CRUNCHED, THE TWO LEFT SIDE TIRES ARE FLAT AND THE RIM IS PARTIALLY TORN OFF ON THE FRONT TIRE. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - NEWTOWN, CT

    HEADLIGHTS WENT OUT ON MY 2004 TOYOTA PRIUS WHILE DRIVING DOWN I84 IN NEW YORK. AT NIGHT! FLIPPED SWITCHES AND TURNED ON AND OFF AND THEY WENT BACK ON. HAD I BEEN ON A DARK BACK ROAD WHO KNOWS WHAT COULD HAVE HAPPENED. WHY! *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - MOUNT MORRIS, IL

    INTERMITTENT HID BULB GOES OUT. THERE IS NO PARTICULAR EVENT THAT TAKES PLACE WHEN THE LIGHTS STOP WORKING. WHEN TURNED ON THEY ALWAYS COME ON AND AT SOME POINT THEY WILL SOMETIMES STOP WORKING. WHEN I SEE THEY HAVE STOPPED I WILL TURN THE LIGHTS OFF AND BACK ON AND THEY WORK AND WILL USUALLY STAY WORKING THE REST OF THE TRIP, BUT NOT ALWAYS. I HAVE BEEN LOOKING ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM. I WAS JUST AT MY TOYOTA DEALER AND THEY SAID IT IS PROBABLY THE BULB AND THEN UNDER HIS BREATH HE UNOFFICIALLY SAID IT IS A CRAP SHOOT FOR SOLVING THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - POULSBO , WA

    HEADLIGHTS WOULD GO OUT, BUT COME BACK ON. AT FIRST, IT WAS ONLY ONE HEADLIGHT, BUT ONE EVENING, WHEN ONE HEADLIGHT WENT OUT, I SWITCHED TO HIGH BEAMS AND BOTH WENT OUT. I PULLED OFF THE ROAD, TURNED THE CAR OFF AND BACK ON AND THE LIGHTS WORKED FOR ABOUT TWENTY MINUTES. DEALER HAD REPLACED BULBS PREVIOUSLY. ON AUGUST 19, DEALER REPLACED HEADLAMP SYSTEMS AT A VERY HIGH COST. MANUFACTURER SENT ME A CHECK TO REPAY PART OF THIS, WHEN I COMPLAINED. NOW, TONIGHT, DECEMBER 22, 2010, DRIVER SIDE HEADLIGHT DOES NOT COME ON, EXCEPT FOR A BRIEF FLASH WHEN LOCKING OR UNLOCKING THE DOORS.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2004 TOYOTA PRIUS
    - SALT LAKE CITY, UT

    1. EVENTS LEADING TO FAILURE DRIVING IN 1 - 2 INCHES OF SNOW, I ATTEMPTED LEFT TURN, ENCOUNTERING A SOMEWHAT DEEPER (APPROXIMATELY 4-INCH, AND HEAVILY TRACKED FROM PREVIOUS VEHICLES) BERM OF SNOW AT THE ENTRANCE OF THE SIDE STREET ONTO WHICH I WAS TURNING. 2. THE FAILURE, HOW OFTEN IT OCCURS, ITS CONSEQUENCES THE TRACTION CONTROL SEIZED ALL MOTION OF FRONT (TRACTION) TIRES, THOUGH SNOW WAS NOT DEEP ENOUGH OTHERWISE TO PREVENT MOVEMENT. THIS LEFT ME IN THE PATH OF ONCOMING TRAFFIC APPROACHING DOWNHILL ON SLIPPERY ROAD. THE TRACTION CONTROL COMPLETELY DISABLED CAR, LEADING TO VERY DANGEROUS SITUATION. ALSO, CONTINUED APPLICATION OF ACCELERATOR PEDAL TO GET THE CAR TO MOVE QUICKLY CREATED SMELL OF HOT TRANSMISSION. THERE IS NO QUESTION THAT, EVEN WITH THE OPEN DIFFERENTIAL, THE CAR WOULD HAVE PROGRESSED THROUGH THE SNOW BUT FOR THE TRACTION CONTROL. AND, OF COURSE, THERE IS NO QUESTION THAT THIS PROBLEM IS INHERENT TO THE TRACTION CONTROL SYSTEM AND WOULD OCCUR WHENEVER CONDITIONS OCCUR THAT CROSS THE THRESHOLD OF SLIPPERINESS AND RESISTANCE I ENCOUNTERED. 3. THE DEFECT REMAINS UNCORRECTED. THE ESSENTIAL CORRECTION IS REDESIGN AND REPLACEMENT OF THE TRACTION AND/OR ADDING A DISABLING SWITCH. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - GETTYSBURGH, PA

    TL*THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT STATED THAT THE TOUCH SCREEN MODULE WHICH INCLUDED THE TEMPERATURE GAUGE, THE FUEL GAUGE, THE ODOMETER, ETC FAILED. THE VEHICLE WAS INSPECTED BY THE DEALER WHO INFORMED HIM THAT THE DISPLAY SCREEN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE WAS APPROXIMATELY 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA PRIUS
    - GERMANTOWN, MD

    DRIVER SIDE HEADLIGHT FAILURE. SPONTANEOUSLY GOES OUT. WILL COME BACK WHEN SWITCH OFF AND ON. *TR

    Source: NHTSA WEB SITE