2014 TOYOTA PRIUS Complaints

I WAS DRIVING ON A FREEWAY OFF RAMP WHEN THE POWER JUST STOPPED. IT DID NOT SLOW BUT STOPPED AND I MANAGED TO PULL OVER. THE WARNING SIGNALS ALL CAME ON AND SO I COULD NOT LOOK UP THE PROBLEM. SINCE THEN THEY SAY THERE IS A PROBLEM WITH THE INVERTER BUT THE DEALER WILL NOT FIX IT EVEN THOUGH WE ARE UNDER THE ORIGINAL WARRANTY AS WELL AS BUYING AN EXTRA CERTIFIED PLATINUM WARRANTY FOR $2000!

VEHICLE STALL . SHOW 'CHECK HYBRID SYSTEM ' STOP THE VEHICLE IN A SAFE PLACE' DEALER SAID PROBABLY INVERTER IPM FAILED.

I EXPERIENCE LOST OF POWER AS WELL AS WAITING MORE GASOLINE, BEFORE THE ELECTRIC FUSE RECALL, MY AVERAGE MILES PER FULL TANK WAS 436 MILES, NOW IS 540 PER FULL TANK., ALSO THE EV MILES WAS 8.5 PER CHARGE AND NOW AFTER THE FUSE REPLACEMENT IS 13.7 MILES PER CHARGE, FOR ALMOST 4 YEARS I HAVE BEEN WASTING MORE GAS THEN NORMAL AS WELL AS LOST OF POWER.

TURNING THE STEERING WHEEL MORE THAN QUARTER TURN. RATTLING, CLICKING NOISE IS APPARENT OUT OF CENTER STEERING CONSOLE. TURNING THE STEERING WHEEL MORE THAN 360 DEGREES. THERE ARE SEVERAL RATTLES AND CLICKS IN THE WHEEL. DRIVING IS NOT AFFECTED. IT FEELS AS IF SOMETHING IS LOOSE INSIDE THE AIRBAG. THE MAIN CONCERN IS A FEELING OF LOOSENESS NEAR THE AIRBAG CENTER. THE VEHICLE CAN BE STATIONARY IN MOTION. IT DOES NOT MATTER IF THE VEHICLES IN MOTION. THE ONLY THING IN MOTION IS THE STEERING WHEEL.

THE CHECK ENGINE LIGHT CAME ON 11 MONTHS AFTER IT HAD PREVIOUSLY COME ON AND SUPPOSEDLY FIXED (APRIL 2017). NOW I AM TOLD IT IS AN EVAP PROBLEM AGAIN ( EVAP PUMP AND PURGE FLOW VALVE WEAKNESS). THE RECOMMENDATION IS REPLACEMENT. A INTERNET SEARCH REVEALED THAT THIS SAME PROBLEM IN AUSTRALIA CAUSED A RECALL. THIS IS A $950.00 REPLACEMENT AND MY VEHICLE HAS ONLY 57700 MILES. THIS IS SHAMEFUL.

I BOUGHT A 2014 TOYOTA PRIUS C 10-07-2017 FROM CARVANA WITH LESS THAN 30,000 MILES. WITH 2 NEW TIRES IN THE FRONT BRIDGESTONE ECOPIA 175/65 R15. IT WOBBLES AT SPEEDS ABOVE 50 MPH AND SLOPPY STEERING THE ROAD WAS DRY. WELL AT THAT TIME THE THE CAR WAS STILL UNDER WARRANT WITH CARVANA SO IF I CHANGE MY MIND ABOUT IT I COULD GET ANOTHER CAR. SEARCHED THE WEB FOR SIMILAR COMPLAINTS AND FOUND A FEW. SO WE TOOK THE CAR TO A PLACE THAT SOLD BRIDGESTONE TIRES TO REPLACE THE REAR TIRES THAT WERE ORIGINAL BUT GOODYEAR BRAND SAME SIZE. SO NOW WE HAVE 4 TIRES THE SAME AND QUESS WHAT HAPPEN THE SAME WOBBLY DRIVING AND SLOPPY STEERING AT 50 MPH. SO WE TOOK THE CAR BACK TO THE SHOP. THE MECHANIC SAID I GUESS THAT IS WHY THEY PUT THE 2 NEW TIRES IN THE FRONT TO CORRRECT THE PROBLEM BUT WHAT YOU NEED AFTER MY TEST DRIVE IS A 4 WHEEL ALIGNMENT. SO I SAID GO AHEAD AND DO IT. DURING THE PROCESS THE ALIGNMENT MECHANIC GUY SAID THE FRONT PASSED BUT THE REAR FAILED. SO THEY CALLED TOYOTA DEALERSHIP AND ASKED IF THEY WERE SPECIAL SHIMS TO FIX THE REAR ALIGNMENT. THE TOYOTA DEALERSHIP SAID THERE ARE NO PARTS FOR THAT BECAUSE THAT CAR MODEL DOES NOT REQUIRE A REAR ALIGNMENT. THE C IN TOYOTA PRIUS MEANS C IS FOR CITY DRIVING ONLY. WE WERE STUNNED. I SAID I KNEW THEY HAD A REASON WHY THEY GOT RID OF THE CAR BUT CAN YOU FIX IT ? THE MECHANIC SAID IT IS A POSSIBLE FACTORY DEFECT AND WE SEE SOME OF THOSE SOMETIMES BUT I THINK WE CAN FIX IT AND SOLVE YOUR PROBLEMS WITH THAT CAR. WE CAN USE SOME SHIMS THAT ARE MADE FOR A DIFFERENT TYPE OF TOYOTA CAR AND SEE IF WE CAN GET IT IN PROPER ALIGNMENT. I SAID I AM WILLING TO GAMBLE ON YOUR EXPERTISE GO AHEAD AND DO IT. IT IS STILL UNDER WARRANTY WITH CARVANA BUT I DO LIKE THE HATCHBACK CAR. AFTER THE WORK WAS DONE THE TEST DRIVE PROVED THE SUCCESS AND THE PROBLEM WAS GONE. OH AND BY THE WAY IT DRIVES GREAT ON THE HIGHWAY AND I STILL OWN IT.

INQUIRED RE LAW SUIT RELATED TO INVERTER FAILURE AND RECALL.LEARNED MY WARRANTY WAS EXTENDED TO COVER POSSIBLE FAILURE OF INVERTER.NO REPAIR WAS MADE.OTHER PARTY CONTENDS PART FAILURE IS DANGEROUS.TOYOTA SAYS IT IS RARE AND CAR WILL LIMP HOME.I SAY EXTENDED WARRANTY IS INSUFFICIENT REACTION AND PORTENDS DANGEROUS FAILURE.I SAY FIX THE INVERTED.MY INVERTER HAS NOT YET FAILED. POWER DROP IN TRAFFIC IS DANGEROUS.

PURCHASED 'LEATHER' PACKAGE UPGRADE. SEATS STARTING SEPARATING A YEAR AGO. GOT TIRED OF RUN AROUND WITH DEALER TO MAKE REPAIRS. TOOK IT TO ANOTHER DEALER TO BE TOLD SEATS WERE SIMULATED VINYL LEATHER. GOT SEATS REPAIRED OUT OF MY OWN POCKET. NO MORE TOYOTA'S FOR US!

ON A WINTER DAY MY CAR SLID DOWN A STEEP ROAD AND WOULD NOT STOP WHILE BREAKING, BOTH FRONT FENDER FLARES BROKE OFF CAUSING THE CAR TO ACT LIKE IT WAS ON A SLED. THE CAR EVENTUALLY STOPPED AFTER I PLACED IT IN NEUTRAL AND THEN SLID AGAIN AND THEN IT FINALLY STOPPED. I ALMOST KILLED MYSELF.

ON FRIDAY, JANUARY 12, 2018 I FOUNT THE CAR SEAT SEVERELY SMOLDERING ON THE PASSENGER SIDE. THE CARE WAS FILLED WITH BROWN SMOKE AND TOXIC FUMES. THE SEAT WAS COMPLETELY BURNED AND MELTED AND TOXIC RESIDUE. FIRE DEPARTMENT PUT OUT FIRE WITH WATER. CAR SEAT HEATER APPARENTLY DID NOT TURN OFF AND SMOLDERED ALL NIGHT. TOYOTA GIVING ME THE RUN AROUND, DELAYING INVESTIGATION AT LEAST 5 WEEKS OR MORE. THE CAR WAS PARKED IN GARAGE, LAST DRIVEN BRIEF DISTANCE EVENING BEFORE. GARAGE NOW WITH TOXIC FUMES AND RESIDUE. CAR LIKELY TOTALED, AND TOYOTA TRYING TO GET OUT OF ANY ASSISTANCE/RESPONSIBILITY. THEY ARE ON PURPOSE BEING VERY DIFFICULT, AND FORCING ME TO COMPLY WITH THEIR AGENDA, OR LOSE OPTION FOR THEIR TAKING SOME RESPONSIBILITY.