2014 TOYOTA PRIUS Complaints

A LOS 3 MESES DE COMPRADO FUE EN MARZO 2017 DIO LA PRIMERA VEZ EL PROBLEMA EN TODO EL SISTEMA DE FRENOS LO REPARE Y AL MISMO TIEMPO EXACTO FINALES DE JUNIO 2017 VOLVIO A DAR EL MISMO PROBLEMA EL CONCESIONARIO NO QUIZO RESPONDER NI PORQUE TENIA GARANTIA LLEVE EL CARRO Y COMO NO SE PODIA MANEJAR POR LOS FRENOS NO SERVIAN ME ENVIARON EL CARRO EN GRUA A MI CASA NO LO USO DESDE AGOSTO Y LO ESTOY PAGANDO Y POR LOGICA YA SUCEDIO DOS VECES EL CARRO NO SIRVE Y YA NO SE A QUIEN PEDIR AYUDA PORQUE EL CARRO AUNQUE SE REPARE SU PROBLEMA SE VOLVERA A REPETIR PORQUE EL CARRO NO SIRVE Y ME E ENCONTRADO UN COMUNICADO DONDE DICEN QUE LOS PRIUS MUCHOS HAN RESULTADO CON EL MISMO PROBLEMA DE LOS FRENOS. TOYATA DIJO EN UNOS DE MIS RECLAMOS QUE ERA MI CULPA Y NI EN LO MAS ABSOLUTO NL ES MI CULPA SOY DUEA DE 3 CARROS MAS Y MAS VIEJOS Y CON NINGUNO HE TENIDO PROBLEMAS DE NINGUNA INDOLE ESPERO PUEDAN AYUDARME PORQUE MI VIDA Y LA DE MI HIJA CORREN PELIGRO AL MANEJAR ESE VEHICULO. ADJUNTO FOTO DE CUANDO DEL DEALER MANDARON MI CARRO PORQUE NO ES NADA SEGURO MANEJARLO.😠

THE HYBRID SYSTEM ON THE INVOLVED VEHICLES CONTAIN AN ELECTRIC VEHICLE (EV) FUSE WHICH MAY MALFUNCTION IF THE VEHICLE IS REPEATEDLY OPERATED IN EV MODE UNDER HIGH-LOAD DRIVING CONDITIONS, SUCH AS DURING A LONG HILL CLIMB. IF THE FUSE MALFUNCTIONS, WARNING LIGHTS AND WARNING MESSAGES WILL ILLUMINATE. IN SOME CASES, THE VEHICLE CAN BE DRIVEN, BUT WITH REDUCED POWER. N OTHER CASES, THE HYBRID SYSTEM COULD SHUT DOWN RESULTING IN THE LOSS OF MOTIVE POWER. POWER STEERING AND BRAKING WILL NOT BE AFFECTED. LOSS OF MOTIVE POWER WHILE DRIVING AT HIGHER SPEEDS CAN INCREASE THE RISK OF A CRASH.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WITHOUT WARNING, THE FRONT PASSENGER SIDE GLASS WINDOW FRACTURED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE CONTACT REPLACED THE PART DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THIS WAS NOT A KNOWN ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

AS I TRIED TO MAKE A RIGHT TURN AT A VERY BUSY INTERSECTION, I HEARD A STRANGE NOISE AND TOTALLY LOST CONTROL OF THE STEERING WHEELING. I TURNED THE STEERING WHEEL 360 DEGREES ALL THE WAY, AROUND AND AROUND, BUT THE CAR KEPT GOING STRAIGHT... AFTER A MINUTE OR SO, THE COORDINATION BETWEEN THE STEERING WHEEL AND THE WHEELS RE-ESTABLISHED AND I COULD MANAGE TO DRIVE TO A NEARBY PARKING LOT. THE SITUATION HAPPENED AGAIN IN THE PARKING LOT BEFORE IT CAME BACK TO NORMAL. WE TOOK THE CAR TO A LOCAL TOYOTA DEALERSHIP AND LEFT IT THERE FOR 2 DAYS. HOWEVER, TECHNICIANS SAID THEY COULD NOT DUPLICATION THE ISSUE MEANING THEY COULD NOT FIND ANY PROBLEM WITH IT. THEY TOLD US THAT IT IS PROBABLY THE ELECTRICITY PART! WE ARE VERY UNSATISFIED WITH THE ANSWER AND VERY CONCERNED ABOUT THE UNSAFE CONDITION IT MAY CAUSE.

TOYOTA ISSUED SAFETY RECALLS E0E AND F0R FOR THE FAILURE OF THE HYBRID INVERTER. IF THE INVERTER HAD NOT FAILED YET, THE TOYOTA'S REMEDY IS A 'SOFTWARE RE-FLASH'. THE SOFTWARE REFLASH 'REMEDY' IS NOT SUFFICIENT. THERE HAVE BEEN AN EXCESSIVE NUMBER OF INVERTER FAILURES AFTER THE SOFTWARE RE-FLASH 'REMEDY' FOR THESE RECALLS HAS BEEN COMPLETED. THIS IS VERY DANGEROUS TO DRIVERS, AS IT LEADS TO UNINTENDED DECELERATION ' THE PRIUS SPONTANEOUSLY ENTERING 'LIMP-HOME MODE' OR EVEN A 'HYBRID SYSTEM SHUT DOWN'. THIS IS DANGEROUS AS IN RESULTS IN DRASTIC REDUCTIONS, IF NOT THE COMPLETE LOSS, OF POWER. THESE UNINTENDED DECELERATION OCCURRENCES PREDOMINANTLY HAPPEN WHILE THE VEHICLES ARE IN MOTION ' MANY TIMES AT HIGH SPEEDS. BETWEEN ONLY TWO DEALERSHIPS, WE HAVE DOCUMENTED APPROXIMATELY 100 INVERTER FAILURES AFTER THE E0E AND F0R SOFTWARE REFLASH 'REMEDY' HAS BEEN COMPLETED. DURING ONE INVERTER FAILURE, WHICH TOOK PLACE AFTER RECEIVING THE E0E SOFTWARE RE-FLASH, EXCESSIVE HEAT WAS GENERATED WITHIN THE INVERTER THAT MELTED STEEL BOLTS AND CREATED AN ELECTRICAL ARC THAT BLASTED TWO HOLES THROUGH THE ALUMINUM CASE OF THE INVERTER ASSEMBLY. THE DRIVER STATED IF SHE HAD EXPERIENCED THIS FAILURE WHILE ON THE FREEWAY, 'SHE WOULDN'T BE HERE ANYMORE.' THE VEHICLE WAS A 2012 MODEL YEAR AND AT THE TIME OF THE FAILURE IT HAD ONLY 31,222 MILES ON IT. INSTANCES OF UNINTENDED DECELERATION WILL CONTINUE TO GROW DAILY UNTIL TOYOTA IMPLEMENTS A SUFFICIENT REMEDY THAT WILL PREVENT THESE LOSSES OF POWER FROM OCCURRING. ATTACHED PLEASE FIND A REPORT DETAILING, FOR ONLY TWO DEALERSHIPS, THE INVERTER FAILURES WE'VE EXPERIENCED AFTER THE E0E AND F0R SOFTWARE RE-FLASH REMEDIES HAVE BEEN COMPLETED. ALSO ATTACHED, PLEASE FIND THE PHOTOGRAPHS OF THE INVERTER WHICH EXPERIENCED THE ELECTRICAL ARC. PLEASE CONSIDER THAT "DATE THIS HAPPENED" AS THE FILING DATE OF THIS REPORT. *JS

THE HEADLIGHTS ON PRIUS ARE NOT BRIGHT ENOUGH TO SEE THE ROAD AHEAD OF THE CAR. THE ARE ON BUT SOMEWHAT DIM. OTHER DRIVERS CAN SEE THE LIGHTS, BUT THE LIGHTS ARE NOT BRIGHT ENOUGH TO ILLUMINATE THE ROAD IN FRONT OF THE CAR. THIS OCCURRED AFTER I TOOK THE CAR IN TO THE DEALER TO COMPLAIN ABOUT A SERIES OF ELECTRICAL RELATED PROBLEMS THAT ALL STARTED HAPPENING AT THE SAME TIME. THE DEALER REPLACED THE HEADLIGHTS AFTER THEY DETERMINED THE HEADLIGHTS HAD BURNED OUT. IMMEDIATELY, I NOTICED THAT DURING TIMES WHEN I WAS DRIVING AT NIGHT, THE NIGHT VISIBILITY WAS NOT WHAT IT HAD BEEN PRIOR TO PROBLEM FIRST OCCURRING. I HAVE TAKEN THE CAR BACK TO THE DEALER BU THEY SAY THERE IS NOTHING WRONG WITH THE HEADLIGHTS.

IN NOV 22 2017 I PARKED MY CAR AT 1719 BRADER PL. SOUTH IN SEATTLE, WASHINGTON IN A CITY STREET. APPROXIMATELY AT 1500 PM, I PULED THE CAR FROM THE STREET PARKING I-ORDER TO PICK A PASSENGER ABOUT 4 FEET AND THE CAR ACCELERATED BY ITSELF TOWARD RIGHT INTO THE BUILDING COMPLEX ON RIGHT AND FLIPPED ON THE SIDE OF THE DRIVER SIDE. THE CAR WAS ON DRIVE BUT I WAS TRYING TO STOP TO PICK UP A PASSENGER, BUT FAILED TO STOP AND ACCELERATED AND TURNED AND FOUND MYSELF FLIPPED ON THE SIDE AS YOU CAN SEE ON PICTURE.

I WAS DRIVING AT NIGHT ON BACK ROADS WHEN BOTH HEADLIGHTS WENT OUT. I STOPPED THE CAR, TURNED IT OFF AND RESTARTED IT TO SEE WHAT WOULD HAPPEN. THE LIGHTS DID NOT GO ON, HOWEVER, I FOUND THAT IF I HELD THE SWITCH UP AS THOUGH I WAS TURNING ON HIGH BEAMS, THE HIGH BEAMS WORKED. I COULD NOT GET THE LOW BEAMS TO WORK. I WAS TAKING SOMEONE HOME AND STOPPED AT THEIR HOUSE. WHEN I CAME BACK TO THE CAR AND TURNED IT ON, THE LIGHTS WORKED NORMALLY.

SINCE THE VEHICLE WAS PURCHASED, THE ODOMETER HAS BEEN OFF BY ABOUT 2 MILES PER HOUR AT 65, AND 3-4 MILES PER HOUR AT 95. THIS MEANS THAT THE OBOE GET IS RECORDING 4% HIGHER MILEAGE THAN WHAT IS ACTUALLY BEING DRIVEN. MY CAR IS NOT ALONE, MANY PRIUS V MODELS HAVE THE SAME PROBLEM. DEALERSHIP DID NOT HAVE A SOLUTION. THIS NOT ONLY VOIDED MY 100,000 MILE WARRANTY 3-4K MILES EARLY, BUT IT MAKES THE FUEL ECONOMY LOOK BETTER ON PAPER THAN IT ACTUALLY IS- A SELLING POINT THAT TOYOTA TAKES ADVANTAGE OF. TO ME, THIS IS JUST AS BAD AS WHAT VOLKSWAGEN DID WITH THEIR DIESEL VEHICLES.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS EQUIPPED WITH TOYO PROXES A20 (NA) TIRES, SIZE: P215/50/R17 (NA). WHILE THE TIRES WERE BEING REPAIRED AT GATEWAY TIRE (8115 MACON ROAD, CORDOVA, TN 38018; 901-624-0911), THE CONTACT WAS INFORMED OF A SLIGHT TEAR THAT CIRCLED THE INSIDE OF ALL FOUR TIRES, CAUSING THE TREAD TO SLIGHTLY SEPARATE. THE DEALER DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES WERE REPLACED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO PAY A PORTION OF THE REPLACEMENT COST. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 40,694