2014 TOYOTA PRIUS Complaints

WHEN DRIVING AT 30 MPH, CAR HAS VIBRATION..TOOK BACK TO DEALERSHIP. BRAND NEW CAR, HAD TO PUT 4 BRAND NEW TIRES ON IT. COULD NOT GET IT TO BALANCE..AFTER TWO NEW TIRES..AFTER ALL NEW TIRES BALANCES..ALIGNMENT OK. COULDN'T FIGURE IT OUT, BECAUSE IT STILL HAD THE VIBRATION. TALKED TO HIGHER MECHANICS @ TOYOTA VIA PHONE SAID "NATURE OF THE CAR".BEFORE AND AFTER THE 30 MPH IT SMOOTHS OUT AND NO VIBRATION.

PRIVUSV DIMMING REAR VIEW MIRROR. THE MIRROR DOES NOT DIM PROPERLY. THE SENSORS SEEM TO BE IN A LOCATION THAT THE MAJORITY OF THE TIME DOES NOT PICK UP THE LIGHTING FROM THE CAR BEHIND. THIS IS EXTREMELY DISTRACTING TO THE DRIVER. I HAD THE MIRROR REPLACED BOT IT HAD NO EFFECT ON FIXING THE PROBLEM.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING 55 MPH, ALL FOUR DOOR WINDOWS HAD LONG SCRATCHES THAT CREATED HOLES IN THE WINDOWS. THE SCRATCHES WOULD NOT ALLOW THE CONTACT TO SEE THROUGH THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,300.....UPDATED 0711/16 *BF *CN

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SUN VISORS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED BECAUSE THE MILEAGE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 09/22/16*LJ *CN

WHEN THE HEADLIGHTS - NOT DRL - ARE ON AND THE DASH LIGHTS ARE ON LOW THE INSTRUMENT PANEL LIGHTS GO DARK WHILE CROSSING UNDER SHADOWS (BRIDGES, TREES, ETC.) IN DAYLIGHT AND AT NIGHT WHEN GOING FROM BRIGHT LIGHTS ON HIGHWAY EXCHANGES BACK TO DARK. TOYOTA DEALERSHIP WAS ABLE TO REPRODUCE THE DAY-TO-SHADOW PROBLEM IN THE SHOP (SHOP MANAGER) THE SERVICE MANAGER WAS ABLE TO REPRODUCE THE DAY-TO-SHADOW PROBLEM ON A 2065 PRIUS V. I WAS TOLD THAT THIS MUST NORMAL FOR NEWER PRIUSES AS NO ONE ELSE HAS COMPLAINED ABOUT IT. IT CAN ALSO APPEAR TO HAPPEN DURING DAYLIGHT HOURS WHEN WEARING POLARIZED SUNGLASSES. THE DASH LIGHTS ARE ON HIGH, THE HEADLIGHTS ARE ON: DRIVING UNDER THE UNDERPASS THE PANEL LIGHT LOWERS SO MUCH THEY APPEAR TO GO OUT. THE CAR IS A NEW-USED CAR. THE PROBLEM DID NOT APPEAR DURING TEST-DRIVES, ALL TAKEN IN BRIGHT TEXAS SUN. THE FIRST TIME THIS OCCURRED WAS ON A SUNNY MORNING WHILE DRIVING THROUGH A PARK. AS I WENT FROM BRIGHT LIGHT TO SHADE THE DASH LIGHTS WOULD GO DARK. IT FRIGHTENED ME, BUT I FORGOT ABOUT IT, UNTIL I WAS DRIVING ON I-35 IN RUSH HOUR TRAFFIC AT 4PM ON A SUNNY DAY: THE INTERSTATE IN DOWNTOWN HAS UPPER AND LOWER LEVELS; WHILE ON THE LOWER-LEVEL THE INSTRUMENT PANEL WOULD GO DARK, THEN LIGHT AS THE SHADOWS WERE EXACERBATED BY THOSE CAST BY TALL BUILDINGS NEAR THE INTERSTATE. IT OCCURRED MOST RECENTLY AFTER LEAVING THE DEALER YESTERDAY. DRIVING ON I-410 IN SAN ANTONIO ON AN OVERCAST DAY, EVERYTIME I DROVE UNDER AN OVERPASS, THE DASH, RADIO, CLIMATE LIGHTS ALL WENT OUT. AT NIGHT, IT OCCURRED WHEN TRAVELING ON US-281 NEAR LOCKHART, TX: ONCE I WAS UNDER FULL-LIGHT, THE DASH LIGHTS, ETC. WENT OUT UNTIL I HAD BEEN DRIVING IN THE DARK FOR ABOUT 10-20 SECONDS.

WHEN CAR STALLS ...THERE ARE NO BRAKES..HAPPENED TO ME 4 TIMES. HIT OBJECTS 3 TIMES TO STOP.

VERMIN ATTRACTED TO ECO-FRIENDLY HIGH-VOLTAGE WIRING SHEATH LOCATED IN ENGINE COMPARTMENT. VERMIN CHEWED THROUGH SHEATHING AND EXPOSED BARE HIGH-VOLTAGE ELECTRICAL CABLE. VEHICLE PARKED AND SECURED WHEN EVENT OCCURRED.

I EXPERIENCED SUDDEN BUT MOMENTARY BRAKING WHEN TRAVELING AT HIGH SPEED (> 50 MPH) WHILE EITHER ENTERING RO EXITING HWY. THIS OCCURRED TWICE IN LAST TWO MONS. I DROVE MY CAR TO CLOSEST DEALERSHIP THE 2ND TIME THIS HAPPENED (NOV. 21, 2105; WALDORF MD TOYOTA), WHO TOLD ME THEY RECEIVED AN EMAIL (BUT NO RECALL) FROM TOYOTA CORPORATE ABOUT THIS ISSUE. DEALERSHIP COULD NOT DETECT THE PROBLEM OR REPRODUCE IT SO, AS INSTRUCTED BY DEALERSHIP, I CALLED TOYOTA CORPORATE NOV. 23, 2015 TO GET CASE NUMBER ASSIGNED. AT ONE POINT, TOYOTA REPRESENTATIVE DEMANDED "WHAT DO YOU WANT FROM TOYOTA?" CASE WAS 'ESCALATED' BUT NO CASE WORKER WAS ASSIGNED UNTIL NOV. 30, 2015. TOYOTA CORPORATE STATED THAT THE TECHNICIAN HAD TO REPRODUCE THE PROBLEM AND IF THEY CANNOT, THERE WAS NO PROBLEM AND DEALERSHIP WOULD RETURN MY CAR TO ME WITHOUT REPAIR. THE DEALERSHIP PROTESTED AND SAID THEY OT REQUIRED TO REPRODUCE THE PROBLEM AS IT WAS AN EPISODIC AND RARE EVENT. FURTHER, THEY WOULD NOT RETURN MY CAR TO ME UNTIL THE PROBLEM WAS FIXED BECAUSE IT WAS A SAFETY ISSUE. WALDORF TOYOTA STILL HAS MY CAR (OVER TWO WEEKS NOW AS TODAY IS DEC. 9, 2015). THEY HAVE NOT RECEIVED ANY FURTHER GUIDANCE BUT ARE WAITING FOR THE FIELD TECHNICAL SPECIALIST TO EXAMINE THE CAR. I FINALLY RECEIVED A CALL FROM CUSTOMER RELATIONS AT THE REGIONAL OFFICE (CENTRAL ATLANTIC TOYOTA) TO AUTHORIZE ACCESS TO THE EDR (ELECTRONIC DATA RECORDER). THIS MEANS OVER TWO WEEKS HAVE PASSED BEFORE EVEN THE FIRST STEP WAS TAKEN BY TOYOTA TO DIAGNOSE THE PROBLEM.

WAS DRIVING AT APPROX 20MPH ON A SIDE ROAD WHEN THE CAR COMPLETELY LOST POWER AND WENT DEAD. ALL THE DASHBOARD WARNING LIGHTS LIT UP AT THE SAME TIME. LOST STEERING CONTROL (THE STEERING WHEEL BECAME VERY HEAVY AND WAS UNABLE TO STEER). MANAGED TO COAST TO A STOP A 100 FEET AWAY (SINCE THE CAR HAD ABSOLUTELY NO POWER). TURNED OFF THE POWER BUTTON, TURNED IT BACK ON AND THE CAR STARTED RUNNING AGAIN. TOOK IT TO THE DEALER THE NEXT DAY. THEY RAN DIAGNOSTICS, FOUND CODES (LISTED BELOW) WHICH SUGGESTED THAT THE SMART KEY LOST COMMUNICATION WITH THE CAR. THEY KEPT THE CAR FOR AN EXTRA DAY, RAN THE DIAGS OVERNIGHT JUST TO SEE IF THEY CAN REPRODUCE BUT, WAS TOLD THAT THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM. NO IDEA WHAT MAY HAVE CAUSED THE ISSUE. THE SMART KEY WAS SITTING ON THE CENTER CONSOLE. BELOW ARE THE SMART KEY RELATED CODES THAT WERE RECORDED: U0100 - LOST COMMUNICATION WITH ECM/PCM "A" U0142 - LOST COMMUNICATION WITH BODY CONTROL MODULE "B" U0155 - LOST COMMUNICATION WITH INSTRUMENT PANEL CLUSTER (IPC) CONTROL MODULE U0293 - LOST COMMUNICATION WITH HYBRID VEHICLE CONTROL SYSTEM PLEASE HELP INVESTIGATE THIS AS THIS IS POTENTIALLY A VERY SERIOUS ISSUE. BY GOD'S GRACE, THERE WAS NO OTHER VEHICLE ON THE ROAD, WAS GOING AT A LOW SPEED AND THANK GOD, THIS DID NOT HAPPEN ON A HIGHWAY AT HIGHWAY SPEED. THANKS.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE WIRE HARNESS WIRING WAS BEING DAMAGED BY ANIMALS BITING THE WIRING. THE VEHICLE WAS KEPT AT THE DEALER FOR DIAGNOSTIC TESTING FOR OVER A MONTH, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.