2009 TOYOTA PRIUS Complaints

View complaints related to 2009 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2009 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 TOYOTA PRIUS
    - Sacramento, CA

    I was driving the 2009 Prius to my storage unit there was a car that I needed to go around so i sifted into reverse when I noticed a scraping sound as I was backing when I shifted into forward the sound again was there is when i noticed I had no directional control of the vehicle steering wheel would turn but the tires would not respond at all. I called for a tow truck, I called think of a greater safety issue than driving a car with no control over where it goes.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA PRIUS
    - Arvin, CA

    The brake actuator is failing. This has been causing not only lower mpg, but uneven braking and sometime failed braking for the past several months. I have contacted Toyota and they said that the voluntary recall expired. I explained to them that the car was serviced at Toyota and was never given notice and that this is a danger to myself and my children. There are not only of hundred of documented incidents regarding the brake actuator failing, but there is also a new class action lawsuit against Toyota for the same issue with the newer generation Priuses.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA PRIUS
    - Sanford, NC

    Our 2009 Toyota Prius is known as a Gen 2 Prius (model years 2004 -2009). All Gen 2 Priuses has a bladder inside their fuel tank. Over time, these bladders are known to deteriorate. In our case, the fuel tank capacity is shrinking and fuel can be difficult to add to the tank (pumps click off repeatedly and occasionally, fuel splashes back out of the tank). Additionally, the fuel gauge reports unreliable statuses and drops or adds multiple "bars" at a time yet fuel, when added, and tank status as reported by the gauge, are inconsistent with one another. Thus, we, the drivers, don't know how much fuel is in the tank and may consider carrying a full gas can to avoid being stranded along the roadside. We believe Toyota knew about this Gen 2 defect at the time we purchased our 2009 Prius, which was in March, 2009. In fact, the new Gen 3 Priuses, starting with the 2010 model year, had already had their fuel systems redesigned and factories were probably being retooled when we purchased our vehicle. Thus, they knowing sold us a vehicle with a known product defect. Now, with the bladder deteriorating, the local Toyota dealership wants to replace our fuel tank/system at a cost of almost $2,000. The replacement tank will be of an identical design as the one they sold me in 2009. So they want me to pay an additional two grand for a tank that has been known to be defective for the past 13 years. This is unbelievable!

    Source: NHTSA WEB SITE
  • 2009 TOYOTA PRIUS
    - Baton rouge, LA

    Brakes or not working fully brake peddle is hard to press 2009 toyota prius YouTube says it is the brake actuator

    Source: NHTSA WEB SITE
  • 2009 TOYOTA PRIUS
    - Schaumburg, IL

    Over the years the rubber handle which needs to be pressed in in order to open the trunk has disintegrated. Now it’s at the point where the assembly under the rubber handle is exposed. It is getting harder and harder to open. I need to be able to get into the truck to get to my spare tire and road hazard equipment. I can’t get a picture s8nce it’s too close to the body and covered by the overhanging trunk lid. It’s about $500 to fix. But I rarely use that handle, so it certainly was never abused. Just a very bad design.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA PRIUS
    - KINGSHILL, VI

    The car stopped moving while I was driving. The engine is functional but it will not engage the drivetrain. The dashboard lights up intermittently. Most of the time the dash is dark. The local Toyota dealer will not take this car into the service department since it is over 10 years old and the dealer has not done all the regular servicings of the car. So I can not drive it.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA PRIUS
    - LAKE HAVASU CITY, AZ

    The contact owns a 2009 Toyota Prius. The contact stated that while operating the vehicle, the instrument panel lights would turn off and no instrumentation could be accessed or read. The failure was intermittent, and finally got it to shut off after trying many different things. Consumer had a hard time turning off the car. The cause of the failure was not determined but the contact was informed that a manufacturer’s extended service which addressed the failure was available from the manufacturer. The manufacturer and dealer were contacted but no assistance was offered. The failure mileage was 215,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 TOYOTA PRIUS
    - Trumann, AR

    I was exiting the highway and had no brakes, the pedal felt hard but wouldn’t slow the vehicle at all. In a panic I attempted to pump the brakes and by the grace of God was able to finally stop before plunging into something. The lights came on on the dash with a triangle and exclamation mark and a horrible continuous beeping noise started. I looked up the problem and found out this is a known problem with the Prius and there was even an extended warranty that ended in 2017 for the cause of the problem which is the brake actuator. Toyota quotes the repair at 2500-3000. So if it goes out after 2017 the cost is on you. This repair is necessary due to the huge safety concern!! Lives at risk because Toyota refuses to accept responsibility.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA PRIUS
    - Tallahassee, FL

    The brake actuator is failing in my 2009 Prius Touring. This is confirmed by the dealership. Brakes work intermittently when reversing and are slowly becoming non-responsive during normal driving. This creates an unsafe situation for me and my son as drivers, as well as others on the road. The brake light and ABS light is on in the car. Toyota needs to cover this repair regardless of the year of the vehicle. Service code given by the dealership is C1391.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA PRIUS
    - Anaheim , CA

    Headlights intermittently go off, and I wound have to switch it off and on for light to come back on, but for few minutes until it does it again, and I drive Uber at night. I have searched the problem online, it seems to be a common problem on the second generation Prius from 04-09, I called few repair shops and they acknowledged the problem but did not have an answer to solve it.

    Source: NHTSA WEB SITE