2009 TOYOTA PRIUS Complaints
View complaints related to 2009 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2009 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 TOYOTA PRIUS- SAN FRANCISCO, CA
TL*THE CONTACT OWNS A 2009 TOYOTA PRIUS. WHILE DRIVING 2 MPH IN REVERSE, THE CONTACT SHIFTED THE VEHICLE INTO DRIVE AND NOTICED THAT THE VEHICLE WAS STILL REVERSING. THE VEHICLE WAS THEN SHIFTED BACK INTO REVERSE AND THEN BACK INTO DRIVE BEFORE THE VEHICLE WOULD DRIVE FORWARD. THE FAILURE HAS OCCURRED ON THREE DIFFERENT OCCASIONS THE VEHICLE HAD NOT BEEN DIAGNOSED BY THE DEALER. HE CONTACT ALSO STATED THAT WHEN PRESSING THE START BUTTON THE VEHICLE WOULD NOT START. THE BRAKE LIGHT ALSO ILLUMINATES ON THE INSTRUMENT PANEL EVEN THOUGH THE BRAKES ARE NOT ENGAGED. THE FAILURE MILEAGE WAS 5000 AND THE CURRENT MILEAGE WAS 10000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 TOYOTA PRIUS- CLEVELAND, OH
THIS IS EXTREMELY URGENT! I OWN A 2009 TOYOTA PRIUS WITH NO FLOOR MATS IN IT AT ALL AND THE GAS PEDAL STUCK ONCE A FEW DAYS BEFORE THE DRIVER IN CALIFORNIA(2008 PRIUS)WAS STUCK SPEEDING ON HIGHWAY AND STOPPED BY POLICE. AFTER SEEING THAT STORY, I WAS COMPELLED TO SHARE MY STORY. TOYOTA REFUSED TO HELP ME SAYING MY YEAR WASN'T IN RECALL LIST. IT HAPPEN THE SAME WAY IT HAPPEN TO HIM IN CALIF. I WAS ACCELERATING ON HIGHWAY TO PASS DRIVER AND IT STUCK FOR 20 SECONDS THEN UNSTUCK. I SLAMMED ON BRAKES WHICH DIDN'T HELP MUCH. I STARTED GOING UPWARDS TO 70 MPHS WITH BRAKED TO THE FLOOR. THERE WERE NO FLOOR MATS IN CAR AT THE TIME. I'M AFRAID I WILL BE THE NEXT PRIUS THAT MAY CAUSE ACCIDENT OR EVEN KILL SOMEONE. PLEASE HELP! TOYOTA REFUSES TO SEE MY CAR! I DON'T KNOW WHAT TO DO...MAYBE I SHOULD GO TO THE NEWS. I'M SCARED! *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- GOLETA, CA
MY 2009 TOYOTA PRIUS WAS STOPPED AT A TRAFFIC LIGHT WHEN IT SUDDENLY LURCHED FORWARD. MY FOOT WAS ON THE BRAKE AT THE TIME. I BROUGHT MY CAR TO MY TOYOTA DEALER, WHERE THEY INSPECTED IT AND TOLD ME THAT THEY COULDN'T TELL ME WHY IT HAPPENED. *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- RICHMOND , TX
TL*THE CONTACT OWNS A 2009 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH INTO A PARKING SPACE WITH PRESSURE APPLIED TO THE BRAKE PEDAL. THE VEHICLE SLOWED DOWN, FOLLOWED BY AN UNEXPECTED ACCELERATION. THE VEHICLE CRASHED INTO A HANDICAP PARKING POLE. THERE WERE NO INJURIES. THERE WAS A SEPARATE OCCASION WHEN THE GEAR SELECTOR FAILED TO SHIFT INTO REVERSE GEAR OR PARK POSITION. THE FAILURE OCCURRED INTERMITTENTLY VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 TOYOTA PRIUS- RICHMOND, TX
I JUST BOUGHT A 2009 PRIUS & THERE ARE SO MANY ISSUES WITH UNEXPECTED ACCELERATION & VEHICLE NOT GOING INTO PARK OR REVERSE JUST STOPS IN NEUTRAL, I WAS AT A HEB SORE TRYING TO PARK, ALL OF A SUDDEN MY CAR SPED UP AN HIT A POLE IN FRONT OF ME, I WAS TRYING TO PARK, WITH MY FOOT ON BREAK, SO AS TO SLOW DOWN, YESTERDAY I HAD MY WIFE DRIVE THE PRIUS & THE CAR SUDDENLY STOPPED WOULD NOT GO INTO REVERSE OR DRIVE, THAT WAS VERY DANGEROUS THEN THEY PULL INTO A TARGET PARKING LOT I HAD TO DRIVE OUT THERE TO MEET THEM, IT TOOK ALMOST 1HR & 3MINS TO GET THE CAR IN REVERSE, OFF COURSE I CALLED MY TOYOTA SALES GUY THIS BEING THE THIRD TIME I HAVE REPORTED THIS INCIDENT & THE KEEP DOWN PLAYING IT SAYING THERE IS NOTHING WRONG, NOT REALLY LOOKING INTO IT. *TR
Source: NHTSA WEB SITE -
-
2009 TOYOTA PRIUS- FORT WORTH, TX
PREVIOUS TO THE ACCIDENT AT THE 5,000 MILE CHECK UP I HAD REPORTED TO THE TOYOTA DEALER THAT THE CAR WOULD SOMETIMES JUMP FORWARD WHEN THE ENGINE TRANSITIONED FROM ELECTRIC TO GAS MODE. THEY ASSURED ME THAT THIS WAS NORMAL. ON FEBRUARY 4TH AT 1035 I WAS STOPPED AT AN INTERSECTION BEHIND A LARGE VAN. THE CAR WAS IN THE ELECTRIC MODE WHEN THE GAS MODE KICKED IN AND THE ENGINE RACED UP AND THE CAR LUNGED FORWARD STRIKING THE VAN IN FRONT OF ME. THERE WAS NO DAMAGE THE VAN, THE FRONT OF MY CAR WAS DAMAGED. I CALLED THE POLICE. THE VAN DRIVER HAD A DISABLED PASSENGER AND LEFT AS THERE WAS NO DAMAGE TO HIS VEHICLE. THE POLICE ARRIVED AND I EXPLAINED THAT MY CAR HAD FOR SOME REASON LUNGED FORWARD STRIKING THE OTHER VEHICLE. SINCE NO ONE WAS INJURED HE WASN'T REQUIRED TO TAKE A STATEMENT FROM ME THE NEXT DAY FEBRUARY 5TH I TOOK MY CAR TO THE TOYOTA DEALERSHIP FOR MY 10,000 MILE CHECK UP AND AGAIN EXPLAINED ABOUT THE CAR LUNGING FORWARD DURING THE TRANSITION FROM ELECTRIC TO GAS MODE. NO ACTION TAKEN OTHER THAN ASSURING ME THAT THIS NORMAL. ON MARCH 4TH WHILE SITTING AT ANOTHER INTERSECTION THE CAR AGAIN LUNGED FORWARD FOR ABOUT 6 FEET BEFORE THE FULL DEPRESSION OF THE BRAKE CAUSED THE ENGINE RPM TO COME DOWN AND THE CAR TO STOP. AT THIS TIME I CALLED AND SPOKE TO THE GENERAL MANAGER OF THE TOYOTA DEALERSHIP AND HE SAID TO BRING THE VEHICLE OUT TO THE DEALERSHIP AND THEY WOULD RUN A FULL SET OF TESTS. ON MARCH 10 I RETURNED THE VEHICLE TO THE TOYOTA DEALERSHIP AND THEY KEPT THE VEHICLE OVERNIGHT AND RETURNED TO ME THE NEXT DAY MARCH 11, 2010. ACCORDING TO THE MAINTENANCE CHIEF THERE WAS NOTHING IN THE TESTS THAT INDICATED ANY PROBLEMS. UNSATISFACTORY ANSWERS EACH TIME I HAVE COMPLAINED ABOUT THE PROBLEM, NOW MY CAR IS DAMAGED AND TOYOTA SAYS EVERYTHING IS FINE, I THINK NOT. *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- NEW YORK, NY
I HAVE A 2009 TOYOTA PRIUS AND THE BRAKES SPORADICALLY DON'T WORK/RESPOND WHEN I GOT UNEVEN ROAD, HIT A POT HOLE, OR CORNER. IT DOESN'T LAST LONG. *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- WASHINGTON, DC
WHILE IN 'CRUISE CONTROL' WITH NO USE OF THE GAS PEDAL, THE CAR STARTED TO INCREASE SPEED BEYOND THE SET SPEED. WHEN I REALIZED WHAT WAS HAPPENING, I STEPPED ON THE BRAKE WHICH OVERRODE SPEED CONTROL AND BEGAN SLOWING DOWN AS IT NORMALLY WOULD IF THE CAR WAS NOT ACCELERATING BUT AT STEADY SPEED, NOTE: DATE BELOW IS APPROXIMATE. EVENT HAPPENED TWICE DURING SUMMER OF 2009 AT HIGH SPEED (SETTING AT 70MPH). *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- SALINAS, CA
WE RENTED A 2009 PRIUS WHEN WE WERE IN LAS VEGAS. WE ALMOST GOT INTO A COLLISION IN THE PARKING LOT OF A CASINO WHEN SOMEONE PULLED OUT IN FRONT OF ME ALL OF A SUDDEN. I PRESSED ON THE BRAKE PEDAL AS HARD AS A COULD AND THE CAR DID NOT WANT TO STOP. I T WAS IF THE PEDAL WAS PUSHING ON AIR. IT DID NOT GO DOWN AS EXPECTED AND THE CAR BARELY CAME TO A STOP. THIS HAPPENED WELL BEFORE ALL THE RECALLS WITH GAS PEDALS STICKING AND SUCH. I THINK THAT THE SUDDEN APPLICATION OF THE BRAKE PEDAL MIGHT OF LOCKED UP THE CYLINDER. THE EFFECT WAS SIMILAR TO TRYING TO PUSH ON A SHOCK ABSORBER REALLY FAST. THEY LOCK UP AND DON'T MOVE VERY MUCH. I AM NO SMALL PERSON 6'-2" AND 285 LBS. AND I WAS STOMPING ON IT ! *TR
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- YUMA, AZ
2009 TOYOTA GOES FORWARD WHEN I PUT IT IN REVERSE. I APPLY BRAKES, TRY AGAIN, AND IT GOES INTO REVERSE, SOMETIMES AFTER TWO TRIES. TOYOTA SERVICE HERE CLAIMS THEY CAN'T REPRODUCE THIS. I DON'T BELIEVE THEM. IT DOESN'T DO THIS EVERY TIME, BUT MOST TIMES. AFRAID TO PARALLEL PARK. HAVE YOU HEARD THIS ONE? *TR
Source: NHTSA WEB SITE