2009 TOYOTA PRIUS Complaints
View complaints related to 2009 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2009 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 TOYOTA PRIUS- Sherman Oaks, CA
I went to park in a parallel space when all of a sudden my ABS, (!), VSC light come on with the loss of brake power and a loud beeping noise. With this sudden loss of brakes in the middle of driving, I could have harmed myself and others in any cars around me because I also lost steering capability. This is a problem that there was an extended warranty for, but there should be a recall. My car is a 2009 and was only covered before the pandemic and now it is 2021 and I have no recourse, but to try and fork over $3500.00 for which I don't have. I am a second owner and this is a very common problem amongst Prius owners. I didn't have any other symptoms that I could point out prior to this situation. I have had my hybrid battery, engine, ecu and most recently a stolen catalytic converter replaced. This ABS actuator problem needs to be addressed for another 5 years with a free repair. I would hate to have hit some other car and had my car smash into a wall, another car, pedestrian, pole or any other object based on it's ability not to stop.
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- Ft Collins, CO
My 2017 Prius is having headlight failure. I was told by my neighbor that my headlight was out. I bought a new one and went to replace it but they were both working. Thought it was a defective bulb so waited to replace it. I check both headlights when I come to a stop behind a car so I can check the reflection of the headlights. Sometimes they are both on sometimes only one is on, Occasionally both are OUT. What I have noticed is when I turn on the car, immediately the headlights are bright,(not high beam) and immediately go dim. This acts like a bad contact or high resistance somewhere in the circuit. The headlights going on and off seems to be a circuit breaker of some kind. Fortunately I don't drive much at night, however I am having to drive more at night and the possibly of the headlights both failing is TERRIFYING. I started to research the problem and it seams I am not the only person having the problem. The internet is full of other people having the same problem. It seems that nothing is being done about it. I am hoping that Toyota is NOT deciding to just let the people kill themselves because it will be nearly impossible to prove that the headlights were out at the time of the accident so they will not have to pay a lawsuit and not have to fix a recall problems. I am 74 years old and been an auto mechanic all my life so I know about automobiles and wiring. I doubt that anything will be done, and wonder how many people have been killed because no one will dig deep enough into the problem to find the problem and fix it.
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- Arlington, VA
My 2009 Toyota Prius abruptly lost power while driving. The electrical system turned off and the vehicle stalled while going 50 mph on a 2-lane parkway. While I was able to put my hazard lights on and steer the vehicle, I had no other control and was at a high risk of a crash. There's no emergency lane and few areas wide enough to pull over on the parkway. I was forced to coast the vehicle until I could pull off the parkway onto a patch of grass off the busy road. There were no warnings, messages, or other symptoms of the problems prior to failure. I had plenty of gasoline in the tank, so it wasn't due to a lack of fuel. The car would not start after pulling over and I had to get towed. After researching the issue, it sounds very similar to the safety recall involving certain 2013-2015 Model Year Prius and 2014 – 2017 Model Year Prius v in the United States, the press release for which was published on June 24 2020: https://tinyurl.com/4mrnz9nr Furthermore, the Los Angeles Times wrote an article on April 23 2018 about a similar issue, referring to a recall in 2014 which was intended to fix overheating problems in the 2010-204 Prius inverter. Those recall documents suggest that Toyota has been tracking this issue with the inverter since 2011. https://tinyurl.com/afwvt2sc A sudden power loss is generally considered a serious safety defect. I could have gotten into a serious car accident today and injured myself or other drivers. The 2009 Toyota Prius model had a recall issued on recall date: 11/14/2012 under NHTSA Campaign ID: 12V536000, referring to a "short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash." At this time, I don't believe Toyota has conducted due diligence into ensuring the safety of the 2009 Toyota Prius model. The vehicle has not yet been inspected by the manufacturer or insurance reps.
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- MESA, AZ
IN DECEMBER OF 2018, I PULLED MY CAR UP TO A REDBOX STATION TO RETURN A MOVIE. I PUSHED THE PARK BUTTON ON MY 2009 TOYOTA PRIUS AND GOT OUT OF MY CAR TO PUT THE MOVIE INTO THE SLOT. THE CAR APPARENTLY WAS NOT IN PARK AND CONTINUED TO MOVE FORWARD (I TRIED TO CATCH IT, BUT WAS UNSUCCESSFUL, AND HURT MYSELF IN DOING SO) UNTIL IT SLAMMED INTO A PARKED CAR IN THE SAME PARKING LOT. MY INSURANCE LISTED IT AS AN AT-FAULT ACCIDENT AND FIXED MY CAR AND THE ONE THAT MY VEHICLE HAD HIT. (I TOLD THE ADJUSTER I KNEW THAT I HAD PUT THE CAR IN PARK) I ALSO HAD A 700.00 DEDUCTIBLE TO PAY FOR FIXING MY DAMAGED CAR. AS TIME WENT BY, THIS STARTED HAPPENING MORE AND MORE FREQUENTLY. I WOULD PUSH THE BUTTON FOR MY CAR TO GO INTO PARK MODE AND IT WOULD NOT GO INTO PARK. I WOULD HAVE TO PUT THE CAR INTO ANOTHER GEAR AND THEN IT WOULD GO INTO PARK. OTHER WEIRD THINGS WITH THE CAR WERE HAPPENING AS WELL. SOMETIMES THE CAR WOULD NOT TURN OFF AND MORE AND MORE WHEN I WOULD START THE CAR, THE DASHBOARD WOULD BE COMPLETELY BLACK. I MENTIONED TO MY MECHANIC THAT THIS WAS HAPPENING, HOWEVER, I COULD NOT MAKE IT HAPPEN WHENEVER I TOOK IT TO HIM. I DID MANAGE TO GET IT ON VIDEO THOUGH THAT IT WAS HAPPENING. I JUST RECENTLY LEARNED FROM MY MECHANIC THAT THIS HAS BEEN A SAFETY ISSUE WITH THIS CAR AND THAT IT'S A BAD COMBINATION METER. HE ALSO INFORMED ME THAT TOYOTA ONLY ALLOWED FOR 9 YEARS FROM THE DATE THE CAR WAS MANUFACTURED FOR THIS PROBLEM TO BE FIXED. HOW COME I DID NOT RECEIVE ANY NOTIFICATION THAT THIS COULD HAPPEN AND HOW DO YOU PUT A TIME LIMIT ON A SAFETY ISSUE SUCH AS THIS ONE. MY CAR DID NOT GO INTO PARK MODE AND ENDED UP SLAMMING INTO ANOTHER VEHICLE. I COULD HAVE EASILY FALLEN UNDER THE WHEELS OF THE VEHICLE AS IT KEPT ON MOVING OR IT COULD HAVE EASILY HIT ANOTHER PERSON. I AM HOPING SOMEONE CAN INVESTIGATE THIS FOR ME AND GET BACK TO ME WITH INFORMATION ON HOW I CAN GET THIS FIXED.
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- MACOMB, MI
I PURCHASED A 2009 TOYOTA PRIUS WITH 109,000 MILES, I HAVE ONLY BEEN DRIVING IT TWO MONTHS AND THE BRAKE ACTUATOR IS GOING BAD! TOYOTA HAD A RECALL AND PROVIDED A FREE OF CHARGE FIX BUT ONLY UP UNTIL 2017 I BELIEVE. THEY SHOULD PAY FOR ANY FAULTY ACTUATORS UNDER 150,000 MILES ON THE VEHICLE BECAUSE THAT IS THE MILEAGE THEY WARRANTY THEIR HYBRID BATTERIES FOR. DRIVING MY VEHICLE I COULD STOP AND ALMOST GOT INTO AN ACCIDENT BECAUSE OF THIS FAILING SYSTEM! I COULD HAVE BEEN KILLED. I WAS DRIVING IN THE CITY AND LOST ALL POWER IN MY BRAKES.
Source: NHTSA WEB SITE -
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2009 TOYOTA PRIUS- PITTSBURGH, PA
MY 2009 PRIUS WITH 96425 MILES AS OF 10/29/20 HAS THE COMMON PROBLEM KNOWN AS FAILURE OF THE BRAKE ACTUATOR ASSEMBLY. I HAVE THE BRAKE, ABS, AND VSC WARNING LIGHTS INDICATING FAILURE OF THE BRAKE ACTUATOR ASSEMBLY. MY MILEAGE IS REDUCED BY 25%, AND THE BRAKE ROTORS ARE VERY HOT AFTER DRIVING THE VEHICLE. TOYOTA ISSUED A ZG1 WARRANTY ENHANCEMENT PROGRAM TO COVER THE COST FOR REPLACEMENT OF FAULTY BRAKE ACTUATOR ASSEMBLIES, BUT MY VEHICLE IS BEYOND THE LIMITS OF THE ZG1 PROGRAM. SINCE THIS IS A KNOWN PROBLEM, IT IS MY OPINION THAT TOYOTA IS RESPONSIBLE TO CORRECT THE SITUATION. TOYOTA WILL NOT ASSIST ME IN RESOLVING THIS DANGEROUS SITUATION, AND THIS IS WHY I AM BRINGING THIS MATTER TO YOUR ATTENTION. IT IS AN EXPENSIVE REPAIR, THIS IS A KNOWN PROBLEM WITH THE BRAKE ACTUATOR ASSEMBLY, AND POTENTIALLY COULD RESULT IN SERIOUS (EVEN FATAL) SITUATIONS.
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- CEDAR PARK, TX
WE HAVE A 2009 PRIUS WHICH STALLED ON THE FREEWAY AS MY HUSBAND WAS DRIVING IT YESTERDAY (10/16/2020). LUCKILY, EVEN THOUGH IT WAS A BUSY AUSTIN FREEWAY, MY HUSBAND WAS ABLE TO MANEUVER IT TO THE SHOULDER AND CALL AAA TO TOW THE CAR TO THE SERVICE STATION. ON INSPECTION, WE WERE TOLD THAT THE REASON FOR THE STALL WAS THE FAILURE OF THE INVERTER DRIVE PUMP ALONG WITH THE 12V BATTERY ON BOARD. THIS CAR WAS PART OF THE RECALL FOR THE INVERTER DRIVE PUMP AND THAT WAS REPLACED BY AN AUTHORIZED TOYOTA SERVICE CENTER IN 2013 FOR A SIMILAR ISSUE. ON THE OCT 16TH, 2020, THERE WERE NO WARNING LIGHTS - NO ENGINE CHECK LIGHT AND NOT EVEN THE 'MAINTENANCE REQUIRED' LIGHT - THE CAR TURNED ON JUST FINE, MY HUSBAND WAS ABLE TO DRIVE IT 5 MILES TO THE FREEWAY, GET ON THE FREEWAY AT 60 MPH AND DRIVE A FEW MILES ON IT BEFORE LOSING ALL POWER IN THE CAR. THE SERVICE TECH INFORMS US THAT THE INVERTER PUMP CAN BREAK DOWN DUE TO JUST REGULAR DRIVING - BUT THERE WAS ZERO INDICATION THAT THIS UNIT, WHICH APPARENTLY IS CRUCIAL TO THE CAR WHILE BEING DRIVEN, WAS IN ANY DANGER OF IMMINENT FAILURE. I DO NOT KNOW IF THIS PART IS EXAMINED OR SERVICED AS PART OF REGULAR MAINTENANCE, BUT NO WARNINGS WERE RAISED WHEN THIS CAR WAS LAST SERVICED, AT AN AUTHORIZED TOYOTA SERVICE STATION IN DEC OF 2019.
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- ROSEVILLE, CA
THE BACK LATCH OF MY GRANDDAUGHTERS 09 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND WE ARE UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, SHE WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. IT IS NECESSARY TO GET TO THE SPARE TIRE, MAYBE EVEN GET OUT OF THE TRUNK IN CASE OF A FIRE OR OTHER REASON. IT IS A BLACK, GOOEY MESS. SHE FIRST NOTICED IT A COUPLE OF YEARS AGO, BUT I JUST FOUND OUT ABOUT IT AND I AM OBVIOUSLY CONCERNED ABOUT HER SAFETY.
Source: NHTSA WEB SITE -
2009 TOYOTA PRIUS- WESTFIELD, MA
TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER SIDE LOW BEAM HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MOOR AUTOMOTIVE LOCATED AT 1246 HARTFORD TURNPIKE, VERNON, CT 06066, WHO REPLACED THE DRIVER'S AND PASSENGER'S SIDE HEADLIGHT BULBS. THE CONTACT STATED THAT APPROXIMATELY 8 MONTHS LATER THE PASSENGER'S SIDE LIGHT BULB FAILED. BOTH BULBS WERE REPLACED AT DAYTONA BEACH TOYOTA LOCATED AT 451 N NOVA RD, DAYTONA BEACH, FL 32114. THE FAILURE RECURRED FOR A 3RD TIME AND WAS REPLACED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 75,667.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 TOYOTA PRIUS- EL PASO, TX
THE AM2 FUSE RANDOMLY SHORTED, AND WHEN REPLACED KEEPS SHORTING, AS CONSISTENT WITH THE PREVIOUS RECALL FOR THE 2ND GENERATION TOYOTA PRIUS' INVERTER COOLANT PUMP.
Source: NHTSA WEB SITE