2004 TOYOTA PRIUS Complaints

DT: PROBLEMS BEGAN 5-10-05. SEVERAL WARNING LIGHTS APPEARED ON DASHBOARD. THE VEHICLE EXPERIENCED A LOSS OF POWER. THE ELECTRIC MOTOR AND THE BATTERY WERE WORKING CORRECTLY, HOWEVER, THE GAS PORTION OF THE ENGINE WAS NOT WORKING. DEALER REPORTED ECU WAS OUT OF CALIBRATION, AND WAS REPROGRAMMED. VEHICLE IS NOW REPAIRED. DRIVER VISITED A FORUM WHERE SHE NOTICED THERE WAS A REPORT IN THE WALL STREET JOURNAL AND SHE FELT UNSAFE DRIVING VEHICLE.*AK *SB *NM

DT: THE CONTACT OWNS A 2004 TOYOTA PRIUS. HE STATES THAT VEHICLE LOST POWER WHILE TRAVELING AT HIGH SPEEDS.THE INCIDENT JUST HAPPENED ONE TIME. THE DEALER REPROGRAMMED THE VEHICLE, NOT SURE IF IT FIXED IT OR NOT.*AK CAR LOST POWER AND WOULD NOT RE-START. IT WAS TOWED TO TOYOTA SERVICE DEPARTMENT. ENGINE CONTROL UNIT WAS REPROGRAMMED AND CAR HAS SINCE RAN PROPERLY FOR 600 MILES.*SB *NM

DT:.HOW LONG AND AT WHAT SPEED WAS THE CONSUMER DRIVING BEFORE THE VEHICLE LOST POWER? HAD DRIVEN ABOUT 10 MINUTES ON COMMUTING HOME WAS DRIVING AT LEAST 50-60 MPH. B.WAS THE CONSUMER ACCELERATING, DECELERATING, OR DRIVING AT A STEADY- STATE WHEN THE VEHICLE LOST POWER?DRIVING AT A STEADY STATE. C. VEHICLE LOST POWER, WAS THE DRIVER ABLE TO CONTINUE DRIVING THE VEHICLE? IF SO, HOW LONG AND AT WHAT SPEED?NOT ABLE TO CONTINUE DRIVING, COULD NOT RESTART VEHICLE. DID ANY WARNING LIGHTS APPEAR BEFORE AND/OR AFTER THE INCIDENT OCCURRED? AN ODD BEEP AND THEN SOME SYMBOLS ILLUMINATED ON CONTROL PANEL BUT CAN'T REMEMBER WHAT SYMBOL, THINKS IT MAKE HAVE BEEN A CAR WITH AN X THROUGH IT. REFERRED TO OWNERS MANUAL. CALLED FOR HELP. . CAME TO A COMPLETE STOP JUST SECONDS AFTER THE BEEP AND WARNING LIGHTS. F WAS UNABLE TO RESTART VEHICLE. G. NO RESTART WHATSOEVER. H. WAS THE VEHICLE TOWED? YES TO A DEALER. I.WHAT DID THE DEALER SAY WAS WRONG WITH THE VEHICLE? DIAGNOSIS CODE DID NOT HAVE AVAILABLE, BUT WAS AWARE OF SERVICE BULLETIN PERTAINING TO THIS ISSUE. QUESTIONED WHY THERE HAD NOT BEEN A RECALL. J. DID THE DEALER REPROGRAM THE ECU (ELECTRONIC CONTROL UNIT) OR ANY SOFTWARE? YES-THE ECU. K.DID HAVE RECALL ON NAVIGATION SOFTWARE UPDATE PRIOR TO THIS EPISODE. L. HAS THE VEHICLE HAD ANY PROBLEMS SINCE THE REPAIR? NO BUT FEARFUL IT MAY HAPPEN AGAIN. *AK

DT: WHILE DRIVING ABOUT 55-60 MPH THE CAR STALLED AND CAME TO A COMPLETE STOP. IT WAS TOWED INTO A DEALERSHIP, THEY LOOKED AT THE COMPUTER AND CORRECTED THE PROBLEM. THE VEHICLE HAS NOT STALLED SINCE.*AK *NM

THE CONSUMER STARTED THE VEHICLE AND NOTICED THAT THE STEERING WAS VERY DIFFICULT. AFTER DRIVING FOR TWO BLOCKS, THE DASH LIGHT HAD COME ON AND THE STEERING HAD BECOME EASIER. THE GENERAL WARNING SYMBOL HAD COME ON, WHICH MEANT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER. THE BRAKE LIGHT HAD BEEN CONTINUOUSLY ON. WHEN THE EMERGENCY BRAKES WERE APPLIED, THE VEHICLE DID NOT BEHAVE AS IF IT WERE ACTIVATED. THE IGNITION RELAY WAS REPLACED PER WARNING LIGHT. *AK *JB

DT: 2004 TOYOTA PRIUS . THE WARNING LIGHTS CAME ON AND THE VEHICLE LOST POWER. THE VEHICLE CAME TO STOP ON THE FREEWAY. THE CONSUMER WAS ABLE TO GET TO THE SHOULDER AND WAITED ABOUT 10 MINUTES. AFTER THE TEN MIN THE VEHICLE WAS RESTARTED BUT HAD VERY LITTLE POWER. THE CONSUMER DROVE THE VEHICLE TO THE DEALER. THE DEALER REPROGRAMMED THE ECU AS PER TSB. NO OTHER PROBLEMS AS OF YET. THIS FAILURE WAS THE ONLY INCIDENT. *JB *NM

CONSUMER STATED WHILE TRAVELING 40 MPH ALL OF A SUDDEN , THE LIGHTS ILLUMINATED ON THE DASHBOARD AND THEN EVERYTHING SHUT OFF. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER AND THEY SAID IT WAS A COMPUTER GLITCH REGARDING THE RELEASE OF GAS TO THE ENGINE. JUST BEFORE A LOSS OF POWER THE DVD NAVIGATION SYSTEM WENT COMPLETELY OUT ABOUT 2 MILES BEFORE EVERYTHING ELSE. *JB THE DVD NAVIGATION SYSTEM FAILED AS WELL. *SC

WHEN I STARTED MY VEHICLE, ALL THE DASH LIGHTS CAME ON AND REMAINED ON. I WAS ABLE TO PUT MY VEHICLE IN PARK AND NEUTRAL ONLY. I WAS UNABLE TO TURN THE POWER OFF ON THE VEHICLE. IT WAS USING ELECTRICITY ONLY. THE GAS ENGINE WOULD NOT KICK IN WHEN STEPPING ON THE GAS PEDAL. I LET THE CAR SIT FOR ABOUT 5 MINUTES THEN WAS ABLE TO TURN THE POWER OFF. I WAS THEN ABLE TO START THE CAR AGAIN AND DRIVE IT. I TRAVELED APPROXIMATELY 35 MILES WITHOUT INCIDENT. I THEN SHUT THE CAR OFF. I THEN TURNED THE CAR BACK ON AND THE SAME INCIDENT OCCURED FOR THE SECOND TIME THAT DAY. I CALLED THE DEALERSHIP THE FOLLOWING DAY TO REPORT THE INCIDENT. I WAS TOLD THEY WERE UNABLE TO DO ANYTHING WITH THE VEHICLE SINCE IT WAS RUNNING OK NOW. THEY DID FAX ME A COPY SHOWING THAT I REPORTED THIS INCIDENT. THIS VEHICLE HAS NOW STALLED ON ME A TOTAL OF 3 TIMES WITHIN A 3 WEEK PERIOD. THE FIRST INCIDENT WAS ON 5/23/2005 AND I HAD TO HAVE MY CAR TOWED TO THE DEALERSHIP.

DT: HOW LONG AND AT WHAT SPEED WAS THE CONSUMER DRIVING BEFORE THE VEHICLE LOST POWER? HE WAS DRIVING FOR ABOUT 25 MINUTES AND 35 MPH AND THE WARNING LIGHTS ILLUMINATED. B. CONSUMER'S VEHICLE LOST POWER?/DECELERATED AND WAS GOING TO MAKE A LEFT TURN OFF A HIGHWAY AGAIN THE LIGHTS SIGNALED WARNING ,BUT CAR WAS STILL RUNNING. CALLED TOYOTA TO SEE WHAT TO DO ABOUT THIS BECAUSE THERE WAS NO ANSWER AS TO WHAT THOSE SIGNALS WERE. TOYOTA TOLD TO CONTINUE DRIVING AND VEHICLE LOST POWER. AFTER DRIVING THE VEHICLE? IF SO, HOW LONG AND AT WHAT SPEED? WAS UNABLE TO CONTINUE DRIVING, HAD TO BE TOWED. CALLED TOYOTA ABOUT THE LIGHTS NOT APPEARING. WAS TOLD BY TOYOTA TO CONTINUE DRIVING, AND VEHICLE LOST POWER. *AK

2004 PRIUS HAD WARNING LIGHTS COME ON AND STALLED IN APRIL 2005. SOFTWARE UPGRADE WAS PERFORMED BY DEALER. WARNING LIGHTS HAVE COME ON AGAIN YESTERDAY, JUNE 12