2018 TOYOTA PRIUS Complaints

TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE VEHICLE HAD EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A SECOND PARKED VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DCH TOYOTA (1504 US HWY 1 NORTH BRUNSWICK NJ) BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED AND EVERYTHING IN THE VEHICLE SHUT DOWN. THE VEHICLE DECELERATED AND LOST POWER. WHILE THE VEHICLE COASTED, THE ENGINE RESTARTED ON ITS OWN. THE VEHICLE WAS DRIVEN TO TOYOTA VALLEJO (201 AUTO MALL PARKWAY, VALLEJO, CA 94591, 707-552-4545) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,600.

I STARTED MY CAR, PUT IT IN DRIVE AND BEGAN TO MAKE A U TURN OUT OF A PARKING LOT WHEN IT SUDDENLY ACCELERATED ON ITS OWN. I HAD THREE TURNS I HAD TO MAKE IN QUICK SUCCESSION (U TURN, LEFT ON PUBLIC DRIVEWAY, RIGHT ON MAIN ROAD) TO GET ON TO THE MAIN ROAD, AND I DID THIS AT BREAK NECK SPEED. BY THE SECOND TURN I WAS GIVING ALL MY STRENGTH TO TRYING TO GET THE BRAKE TO WORK, UNSUCCESSFULLY (LOCKED), AND WAS FULLY FOCUSSED ON TURNING THE CAR SAFELY TO SAVE MY LIFE AT SUCH HIGH SPEED. MY TIRES SQUEALED ON THE THIRD TURN AND MY CELL PHONE FLEW THROUGH THE AIR. I COULD NOT MAKE A TIGHT RIGHT TURN SO MADE MY TURN IN TO THE LEFT LANE (PROUD OF MY DRIVING SUCCESS GIVEN THE SPEED). ONCE I NAVIGATED THE TURNS THE CAR SLOWED DOWN AND BRAKES WORKED AS NORMAL. THIS ALL HAPPENED IN AROUND 20 SECONDS I'D GUESS, AND LESS THAN 1/4 MILE I THINK. JUST FORTUNATE THERE WERE NO CARS COMING IN EITHER DIRECTION. I AM ALIVE TO TELL THIS STORY. I HAD THE CAR TOWED TO A DEALER AND AM AWAITING TO HEAR WHAT THE HAVE TO SAY. I AM PETRIFIED AT THE THOUGHT OF GETTING BACK IN TO THAT CAR.

I OWNED A 2008 PRIUS WITH 273,453 MILES WHEN I TRADED IT FOR A 2018 PRIUS ON 3/15/18. MY 2008 NEVER HAD THE WINDSHIELD REPLACED; MEANWHILE, THE 2018 HAS BEEN REPLACED ONCE AND THE 2ND IS NOW CRACKED WITHIN 2 MONTHS OF REPLACEMENT. ON 8/7/18 I WAS DRIVING IN A SINGLE LANE ROAD WITH NO VEHICLES AHEAD OR IN THE ONCOMING DIRECTION WHEN I HEARD A POP. WITHIN 5 MINUTES A CRACK BEGAN AT THE BASE OF THE WINDSHIELD AND EXTENDED ABOUT 9' UPWARDS AND TOWARDS THE PASSENGER SIDE BY THE END OF THE DAY. NEXT MORNING THE CRACK WAS 17' LONG, AND BY THE 3RD DAY THE CRACK WAS 26'. AFTER THAT THE CRACK SEEMS TO STABILIZE. ON 10/9/18 I WAS DRIVING ON I-95N HEARD ANOTHER POP AND A 2ND CRACK BEGAN TO FORM. THERE WERE NO VEHICLES IN FRONT OF ME WHEN I HEARD A POP. AN ADDITIONAL CRACK STARTED THAT CURVED FROM THE DRIVER SIDE AND EXTENDED 14' FROM THE BASE OF THE WINDSHIELD 3' FROM THE OLD CRACK TOWARDS THE DRIVER SIDE. THE 2ND CRACK AFFECTED MY VISION SO I HAD HAVE IT REPLACED IMMEDIATELY. ON 11/2/18 I HAD THE OEM WINDSHIELD REPLACED FOR $250 (DEDUCTIBLE) PLUS $477 (TOYOTA CAMERA RECALIBRATION). ON 12/19/18 I HEARD A POP WHILE AT A STOP SIGN AND THE NEW WINDSHIELD DEVELOPED A CRACK FROM THE BASE OF THE GLASS EXTENDING UPWARDS 4' THEN CURVED TOWARDS THE PASSENGER SIDE FOR ANOTHER 7.5' BY THE END OF THE DAY. THE NEXT DAY THE CRACK CURVED UP AND TO THE RIGHT SIDE FOR ANOTHER 7.25'. BY THE 3RD DAY, IT GREW ANOTHER 12' UPWARDS. ON 1/29/19 A SECOND CRACK FORMED NEAR THE INITIAL CRACK AT 3' HIGHER FROM THE BASE. THIS CRACK EXTENDED FOR 12' TOWARDS THE DRIVER SIDE. SO NOW I AM FACED WITH REPLACING THE WINDSHIELD AGAIN; INCURRING THE COSTS AND INCONVENIENCE. GIVEN THE FACT THERE WERE NO VEHICLE AROUND WHEN THE CRACKS HAVE REPEATED APPEARED I FEEL THAT THIS IS A MANUFACTURERS DEFECT AND NOT A FACTOR OF MY DRIVING.

THE PRE-COLLISION HAS NEVER WORKED , TOOK IT IN TO TOYOTA AND THEY SAID IT WAS GOOD AND THAT THERE WAS NO WAY TO TEST IN REAL LIFE . BUT IT HAS NOT WORKED SINCE CAR WAS NEW . THERE HAVE BEEN MANY TIMES WHEN THERE WAS A CAR VERY CLOSE STOPPED OR MOVING SLOW IN FRONT OF CAR AND I AM APPARENTLY READY TO HIT ,BUT NO ALARM OR SIGNAL.

NEW CAR JUST OVER 1000 MILES. REAR TIRE BLOWS ON FREEWAY, NO POTHOLE OR ANYTHING HIT. SINCE OWNING THE CAR I'VE HEARD A FAINT THUDDING WHEN GOING OVER 65 MILES AN HOUR. NO INDICATOR LIGHT AND THE TIRES FELT HARD, NOT DEFLATED WHEN I CHECKED. SO I THOUGHT IT MIGHT JUST BE AN UNEVEN ROAD MAKING THAT SOUND. NOW I BELIEVE IT WAS THE TIRE. I HAVE TONS OF PHOTOS IF NEEDED. I FISHTAILED ON THE FREEWAY AND WAS CLOSE ENOUGH TO AN EXIT THAT I GOT OFF ON IT. LUCKILY DID NOT CAUSE AN ACCIDENT.

LAST YEAR,JUNE 2017, WHILE THE CAR WAS PARKED WE NOTICED THERE WAS A HAIRLINE CRACK ON THE WINDSHIELD. WE RECEIVED SOME QUOTES SAYING IT WOULD BE ABOUT $900 TO FIX. SO WE DECIDED TO GO WITH AN ADHESIVE INJECTION AND PAID ABOUT $50 FOR SOMEONE TO COME FIX IT. HOWEVER, AFTER A MONTH, IT SPREAD. WE HAD NO CHOICE BUT TO REPLACE THE WINDSHIELD. LAST MONTH, SAME THING HAPPENED. CAR WAS PARKED, NOTHING HIT IT. SAME HAIRLINE CRACK. I HAVEN'T FIXED IT BECAUSE OF THE HEAVY EXPENSE. BUT IT HAS SPREAD. CHECKED ONLINE TO SEE IF ANYONE ELSE HAS THE SAME ISSUE AND FOUND THERE'S A CLASS ACTION LAWSUIT FOR THIS BUT IT'S FOR 2014-2016 TOYOTA PRIUS. APPARENTLY THEY HAVE NOT FIXED THIS PROBLEM FOR THE 2017 PRIUS. ALSO, THERE'S A RECALL FOR MY CAR FOR ANOTHER ISSUE.

WHILE ON MY MORNING COMMUTE ON THE FREEWAY THE MOONROOF UNEXPECTEDLY EXPLODED SHOWERING FRAGMENTS OF GLASS INTO THE VEHICLE. ONE SHARD ACTUALLY SPLINTERED INTO MY FINGER REQUIRING MEDICAL ATTENTION I HAVE NUMEROUS PICTURES ON MY PHONE

WHILE DRIVING ON THE FREEWAY WITH NO OTHER VEHICLES AROUND ME THE MOONROOF UNEXPECTEDLY EXPLODED SHOWERING THE INTERIOR WITH RAZOR SHARP SHARDS OF GLASS WHICH INFLICTED A SPLINTER. AFTER CONTACTING TOYOTA, I WAS INFORMED THAT MOONROOFS ARE NOT COVERED UNDER WARRANTY I HAVE PICTURES ON MY PHONE OF THESE SHARDS...

THE CAUGHT ON FIRE IN THE MIDDLE OF THE NIGHT WHILE PARKED. NOTHING WAS TURNED ON AND NOTHING WAS PLUGGED IN. THE CAR WAS TOTALED. TOYOTA IS REFUSING TO ADMIT THIS CAR HAS A PROBLEM AND RANDOMLY CATCHES FIRE. TOYOTA JUST ISSUED A RECALL ON ANOTHER MODEL OF THE PRIUS FOR THIS SAME ISSUE.