2014 TOYOTA PRIUS Complaints

The contact owns a 2014 Toyota Prius V. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. The contact engaged the parking brake to stop the vehicle. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

Failed Brake booster and pump assembly, confirmed by Toyota service. Warning lights turned on all at once: AEB, skid control and brake light. Estimated cost to repair is $3,000.

Break pump , break pump assembly, Break actuator. Vehicle has only 91k miles it. Breaks feel rough and slower to react. Too worried to use vehicle. Dealership said it’s a very well known issue and wanted $5800 to fix it.

The contact owns a 2014 Toyota Prius V. The contact stated that while driving at approximately 35 MPH, the brakes and ABS warning lights illuminated the instrument cluster. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake booster and brake booster pump assemblies needed to be replaced. The contact was informed about the Customer Satisfaction Program: 20TE07 (Service Brakes, Hydraulic); however, the vehicle was no longer covered under the warranty extension. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 133,838.

The brake booster assembly failed at odometer reading 92,463. Prior to diagnosis, several dashboard lights turned on, and the vehicle's braking was negatively affected. The failed brake booster assembly problem was diagnosed, confirmed and repaired by an ASE certified repair technician on 3/14/2024. Toyota refuses to reimburse me for this expensive repair ($2,375.97.) Toyota has operated in an unethical way by not issuing a true RECALL for this known defect. Its "Customer Support Program Bulletin" is full of unclear instructions and vague definitions of what is required for reimbursement. Toyota refuses to reimburse me for even a portion of this expensive repair. NTHSB should force Toyota to issue a recall and reimburse all affected customers who incurred this $2,000 - $3,000 repair.

Brake booster system failed and needs replacement. Was told that there was a recall but it expired in 2024 and my car is not covered. Cal has 102000 miles on it.

Toyota did implement an extended service warranty that ran through June of 2024 for a KNOWN issue with the ABS system. The problem was identified in a number of vehicle models, multiple recalls were made starting in 2019, and the Prius V (mine is a 2015) was excluded from that recall. After a road trip from Phoenix, AZ to Albequerque, NM, I started noticing a "farting" noise while braking. The extended service program had closed the month prior. I had the car inspected at my local AAA service department prior to leaving. The problem got worse, the braking is squishy and inconsistent, so I took it back to the shop. They've told me that my ABS system is not functioning and needs to be replaced. I called a dealership about the issue, and they said they can't honor the warranty unless Toyota does. They gave me the contact number for Toyota's Customer Care line, and I requested an appeal or exception which was denied. I have 85,000 miles on the car. It hasn't even rolled over yet. I don't drive very much and didn't drive really at all for almost 3 years between 2020 and 2023 since I was working online. There is nothing I could possibly have done to contribute to this issue, so it is CLEARLY a manufacturer error. Any issue with brakes poses a serious threat to safety and must be taken seriously. The repair cost is over $5,000, and MOST households cannot absorb that cost. If more vehicles are having similar issues, then I GUARANTEE you that there are more cars on the road right now with unstable brake systems that may fail at crucial moments. I have an appointment on Monday 2/10/24 with a the dealership service center. I have no idea if I'll be able to cover the cost of the repairs.

Failed brake booster on 2014 Toyota Prius due to Customer Support Program Bulletin POL18-03 See attached documents sent to Toyota. They would not reimburse the ~ $3,000 repair to the brake booster which was in the Customer Support Program Bulletin POL18-03 Almost had an accident and the repair was done within the repair window.

Approximately 2 months ago my brake booster and accumulator pump failed looked up recalls on this issue my vehicle falls in the recalled model year was wondering if it is just overlooked because it has not had any problems with it in the past only 76000 miles on vehicle due to low mileage I believe it should not have failed it has a internal leak had vehicle scanned code C1391 was detected for abnormal leak of ACC press. Thank you For any assistance you can provide for me unable to afford repairs at this need vehicle for transportation to and from work again. Thank you

The car began to jerk, made knocking noises, miss fires on cylinder 1, 2 and 4, coolant leakages, oil leakages, compression issues and the check engine light keeps turning on and off. My safety has been put into play because, the car would jerk many of times as it would want to stop as I was driving. I would then have to pull over and call for assistance. Per the Toyota service advisor he recommended that I needed a new rebuilt engine kit. The extended warranty company stated that I was negligent with my car and denied my claim and refused to pay for the 10 grand motor and I had to tow my car to another shop. However, the car at this time is still experiencing the same malfunctions. The warning lamps are still showing at this present time and prior to the failure of problem. This car meets the "Lemon law guidelines, However, I have been informed otherwise that I don't meet the criteria for lemon law due it being expired sometime last year in Oct of 2024. As stated this is a lemon car.