2004 TOYOTA PRIUS Complaints

View complaints related to 2004 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 590 complaints submitted for the 2004 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 TOYOTA PRIUS
    - PROVIDENCE, RI

    TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. AFTER STARTING THE VEHICLE, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE GAUGES WERE DIFFICULT TO READ. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURRED, THE KEY FAILED TO BE REMOVED FROM THE IGNITION AND THE VEHICLE FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMBINATION METER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 280,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 TOYOTA PRIUS
    - REDWOOD VALLEY, CA

    THE RIGHT HEADLIGHT KEEPS GOING OUT AND AFTER WE TURN THE SWITCH BACK AND FORTH IT GOES BACK ON. THIS PAST WEEKEND IN A DRIVING RAIN STORM AT NIGHT, THE LIGHTS WENT COMPLETELY OUT ON A WINDY MOUNTAIN ROAD. I FLICKED THEM ON AND OFF SEVERAL TIMES AND THEY WOULD GO ON AND THEN GO OUT SHORTLY AFTERWARDS. NEITHER DIM OR BRIGHT WOULD WORK. I ENDED UP HAVING TO PULL THE BRIGHT SIGNAL ON THE COLUMN BACK MANUALLY AND HOLD IT WHILE DRIVING THE LAST 45 MINUTES TO HOME. IT WAS VERY DANGEROUS FOR ABOUT 20 MILES IN THE RAIN AT NIGHT THE LIGHTS GOING IN AND OUT ON CURVES OR AGAINST ON COMING TRAFFIC, A HEAD-ON COULD HAVE OCCURRED EASILY. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - LAYTON, UT

    MY DAUGHTER BORROWED MY PRIUS FOR A DRIVE FROM LAYTON, UTAH TO SEATTLE. WITHIN AN HOUR OF LEAVING MY HOME IN LAYTON, UTAH SHE CALLED CONCERNED ABOUT A VIBRATION IN THE FRONT END OF MY PRIUS AS SHE APPROACHED 80MPH. WHEN SHE RETURNED TO UTAH, I HAD THE TIRES CHECKED, REBALANCED, AND THE FRONT END REALIGNED. SOON AFTER THAT, MY HUSBAND AND I LEFT FOR THE TAHOE AREA. WE EXPERIENCED A VIBRATION WHENEVER WE EASED THE STEERING FROM EITHER A LEFT OR RIGHT PRESSURE TO NEUTRAL. THEN AT LOW SPEED GOING OVER A ROUGH ROAD WITH POTHOLES, IT SOUNDED AS IF THE STEERING COLUMN WAS GOING TO FALL APART. I HAVE A RECORDING OF THE RATTLING NOISE IT MADE. I RETURNED TO THE DEALERSHIP I PURCHASED MY PRIUS FROM. THEY FOUND THAT THE INTERMEDIATE SHAFT WAS LOOSE AND RECOMMENDED REPLACING IT. PARTS #45260,45209, AND 45221 WERE REPLACED. THE VIBRATION AND RATTLING NOISE HAVE BEEN ELIMINATED. THE COST TO ME WAS $1003.84. ACCORDING TO MY VIN NUMBER, THERE HAS BEEN NO RECALL FOR THE PARTS USED TO ASSEMBLE MY PRIUS. I URGE YOU TO LOOK FURTHER INTO THE QUALITY OF THE PARTS USED TO ASSEMBLE THE STEERING MECHANISM IN MY PRIUS. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - DURHAM, NC

    BOTH HEADLIGHTS SPONTANEOUSLY WENT OUT AT THE SAME TIME WHILE DRIVING. THIS HAS BEEN AN INTERMITTENT PROBLEM SINCE THAT DATE, DESPITE CHANGING THE BULBS. SOMETIMES THE LIGHTS CAN BE RELIT BY TURNING THE HEADLIGHT SWITCH OFF AND BACK ON. SOMETIMES THIS DOES NOT WORK. PARTICULARLY IF THE BRIGHT LIGHTS ARE ON, THE OFF-ON SWITCHING DOES NOT WORK AND THE HEADLIGHTS REMAIN OFF. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - MONTGOMERY, AL

    A DRIVER IN FRONT OF ME TOLD ME ABOUT ONE WEEK AGO THAT MY HEADLIGHTS WERE GOING ON AND OFF WHILE I WAS DRIVING. THEN YESTERDAY WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER DRIVER GOT OUT OF HIS CAR TO TELL ME THAT MY LIGHTS HAD GONE OFF. I HADN'T NOTICED A CHANGE MYSELF, BUT THEN I PULLED INTO A PARKING LOT AND CUT MY LIGHTS ALL THE WAY OFF AND CUT THEM BACK ON AND THEN THE LIGHT WAS MUCH BRIGHTER. THIS IS NOT A CONSISTENT PROBLEM. SOMETIMES THE LIGHTS STAY ON FINE AND THEN THEY GO OUT RANDOMLY. THERE DOESN'T SEEM TO BE A PATTERN TO WHEN THIS IS HAPPENING. BUT IF I CUT THE LIGHTS OFF AND THEN BACK ON, THE PROBLEM WILL FIX TEMPORARILY. I HAVE SEEN ON SEVERAL FORMS THAT MANY PEOPLE WITH 2004-2006 PRIUSES ARE HAVING THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - RIDGEWAY, VA

    I WAS IN AN AUTOMOBILE ACCIDENT RECENTLY ON APRIL 11, 2014 INVOLVING A DEER AND UNFORTUNATELY FLIPPED AND TOTALED MY 2004 TOYOTA PRIUS. AS I WAS DRIVING DOWN A ROAD SHORTLY AFTER MIDNIGHT, A DEER JUMPED OUT IN FRONT OF THE VEHICLE AND INITIAL INSTINCT WAS TO HIT THE BRAKES AND SWERVE. WHEN I DID SO, THE TIRES CAUGHT LOOSE GRAVEL IN THE ROAD AND SENT MY VEHICLE SLIDING SIDEWAYS, MY INITIAL REACTION WAS TO REGAIN CONTROL SO I ATTEMPTED TO TURN THE WHEEL, WHICH CAUSED THE VEHICLE TO HIT AN EMBANKMENT AND FLIP LANDING NOSE DOWN IN THE GROUND. THE VEHICLE WAS TRAVELING 40-45 MPH AND THE FRONT END WAS RIPPED OFF OF THE VEHICLE AND THE SENSOR BARS FOR THE AIRBAGS WERE BROKEN AND THE SHOCK TRIGGER WAS ALSO SET OFF BUT THE AIRBAGS DID NOT DEPLOY. THE SEAT BELT WAS BUCKLED AND INTACT CAUSING A HARSH BURN AND GASH IN MY NECK AS WELL AS SEVERAL BRUISES TO PROVE AS SUCH. DURING THE ROLLOVER, THE TOP OF THE VEHICLE DID NOT HIT THE GROUND. IN THE PROCESS OF THE ACCIDENT, MY RIGHT HUMERUS RIGHT ABOVE THE ELBOW WAS COMPLETELY SHATTERED AND I HAD TO UNDERGO A FOUR HOUR SURGERY TO HAVE PLATES AND SCREWS PUT ON MY BONE AND 62 STAPLES TO HOLD TOGETHER THE LONG INCISION FROM THE OPERATION. NOW HAVING TO ENDURE PHYSICAL THERAPY 3 TIMES A WEEK FOR MONTHS AS I HAVE LOST MOST MOBILITY IN THAT ARM AND NERVE DAMAGE. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - EDGEWATER PARK, NJ

    STARTING LAST YEAR MY PASSENGER SIDE HEADLIGHT INTERMITTENTLY TURNS OFF AND WILL TURN BACK ON ONCE I TURN LIGHTS OFF AND ON. PASSENGER SIDE LIGHT CONTINUES TO PERIODICALLY SHUT OFF FOR NO SPECIFIC REASON THROUGHOUT THE DURATION OF THE TRIP. THIS ISSUE HAS CAUSED NUMEROUS LIGHTING SAFETY ISSUES AS WELL AS INSTANCES OF BEING PULLED OVER FOR HEADLIGHT BEING OUT. AFTER EXTENSIVE RESEARCH ON INTERNET I HAVE DISCOVERED THAT THIS IS A VERY COMMON ISSUE THAT TOYOTA HAS FAILED TO ADDRESS. I PETITION FOR THE NHTSA TO PLEASE LOOK INTO THE ISSUE DESCRIBED ABOVE. I SEEK A FAVORABLE AND JUST DECISION IN REGARDS TO URGING TOYOTA TO DO THE RIGHT THING AND ADDRESS THE POPULAR DEFECT IN NOT ONLY.2004 MODELS BUT SEVERAL OTHER PRIUS MODEL YEARS. TOYOTA HAS PREVIOUSLY ISSUED A RECALL FOR 2006-2009 TOYOTA PRIUS'. THIS PRECEDENCE INDICATES THAT TOYOTA IS WELL AWARE OF THIS PROBLEM AND HAS NEGLECTED TO TAKE ACCOUNTABILITY AND ACTION IN ESTABLISHING A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - SANTA MONICA, CA

    I WAS DRIVING DOWNHILL, CAME AROUND A BLIND CURVE AND CARS WERE BACKED UP REALLY HIGH ON THE STREET. I REAR-ENDED THE CAR THAT WAS AT A DEAD STOP IN FRONT OF ME AS I TURNED THE CORNER. MY CAR CRUNCHED LIKE AN ACCORDION AND IS CONSIDERED A TOTAL LOSS. I HAVE SEVERE WHIPLASH AS WELL AS ALOT OF OTHER BODILY PAIN. MY AIRBAGS DID NOT DEPLOY. EVERYONE WHO SEES MY CAR IS SHOCKED THAT THEY DID NOT DEPLOY. I WOULD LIKE TO KNOW WHY AND WOULD LIKE TOYOTA TO TAKE RESPONSIBILITY FOR WHAT I CONSIDER A FAULTY PART. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - GARNER, NC

    I PURCHASED THIS VEHICLE IN DECEMBER 2012. EVER SINCE I HAVE HAD THIS PRIUS, I HAVE HAD ISSUES WITH THE FRONT DRIVERS SIDE HEADLIGHT TURNING OFF RANDOMLY. WHENEVER I TURN THE CAR ON, BOTH HEADLIGHTS ARE ALWAYS ON, BUT WHILE DRIVING, THE DRIVERS SIDE HEADLIGHT TURNS OFF. I TOOK IT TO CARFIX IN GARNER, NC AND THEY THOUGHT THAT IT COULD BE THE HEADLIGHT, SO THEY RECOMMENDED CHANGING IT. I ENDED UP HAVING IT CHANGED BY A FAMILY FRIEND BECAUSE IT WAS CHEAPER TO DO IT THAT WAY. THE HEADLIGHT WAS STILL GIVING ME PROBLEMS AFTER BEING CHANGED, SO I TOOK IT TO THE LEITH TOYOTA DEALERSHIP IN RALEIGH, NC AND THEY SAID THAT THE HEADLIGHT THAT I PURCHASED FROM AUTOZONE WAS NOT THE CORRECT TYPE OF HEADLIGHT, SO THEY CHANGED IT AGAIN. EVEN AFTER THEY CHANGED IT, THE HEADLIGHT WAS STILL GOING ON AND OFF RANDOMLY. I TOOK IT BACK TO THE TOYOTA DEALERSHIP TODAY AND THEY SAID THAT IT SOUNDS LIKE SOME KIND OF WIRING ISSUE. I HAVE DONE SOME RESEARCH ON THE ISSUE AND HAVE SEEN RECALLS FOR 2005-2009 PRIUS' FOR THE SAME ISSUES, BUT SINCE MINE IS A 2004 IT DOES NOT FALL INTO THE RECALL CATEGORY. I BELIEVE THAT IT SHOULD BASED ON MY ISSUE COMPARED TO THAT AS WELL AS THE NUMBER OF OTHER COMPLAINTS ON THE INTERNET AND BLOGS THAT I HAVE FOUND. *TR

    Source: NHTSA WEB SITE
  • 2004 TOYOTA PRIUS
    - LOUISVILLE, KY

    WHILE DRIVING ON THE INTERSTATE AT NIGHT, BOTH HEADLIGHTS SUDDENLY WENT OUT. NEITHER THE HIGH BEAMS NOR THE LOW BEAMS WORKED. I HAD TO PULL OVER, AND TURN THE CAR OFF. WHEN I TURNED THE CAR BACK ON, BOTH HEADLIGHTS WORKED FINE. THIS INCIDENT OCCURRED ABOUT 4 WEEKS AGO, AND I TOOK IT TO THE DEALERSHIP. THE DEALERSHIP COULD NOT FIND A CAUSE, AND I DON'T THINK THAT THEY BELIEVED ME. I HAD NO PROBLEMS WITH THE HEADLIGHTS FOR ALMOST 4 WEEKS. THEN 3 DAYS AGO, THE EXACT SAME THING HAPPENED AGAIN. I WAS DRIVING ON THE INTERSTATE AT NIGHT AND BOTH HEADLIGHTS SUDDENLY WENT OUT. AGAIN, I PULLED OVER. WHEN I TURNED THE CAR OFF AND BACK ON, THEY WORKED FINE. THIS IS EXTREMELY DANGEROUS AND FRIGHTENING. I HAVE CALLED TWO DEALERSHIPS AND NEITHER OF THEM HAVE HEARD OF SUCH A THING. HOWEVER, IN RESEARCHING THE INTERNET, I EASILY FIND THAT THIS HAS BEEN THE SUBJECT OF A CLASS ACTION LAWSUIT INVOLVING PRIUS MODEL YEARS 2006-2009. SO THERE SHOULD BE INFORMATION OUT THERE THAT TOYOTA SHOULD BE TELLING THEIR DEALERS. I DON'T KNOW IF IT'S AN ELECTRICAL OR COMPUTER PROBLEM. *TR

    Source: NHTSA WEB SITE