2016 TOYOTA PRIUS Complaints
View complaints related to 2016 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2016 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 TOYOTA PRIUS- PASADENA, CA
THE WINDSHIELD ON MY 2016 TOYOTA PRIUS CRACKED FOR NO REASON. I PARKED MY PRIUS IN A COVERED PARKING GARAGE. WHEN I RETURNED TO MY CAR LATER, THERE WAS A LARGE CRACK IN THE WINDSHIELD (OVER A FOOT LONG), AND THE CRACK CURVED DOWN TO THE BOTTOM OF THE WINDSHIELD. I DON'T KNOW WHAT CAUSED THE WINDSHIELD TO CRACK ALL OF A SUDDEN. THERE WERE NO SIGNS OF DEBRIS OR IMPACT. I BELIEVE THE WINDSHIELD MAYBE DEFECTIVE OR WAS SET ON MY CAR IMPROPERLY IN THE FACTORY, WHICH CAUSED STRESS ON THE WINDSHIELD WHICH LED TO THE LARGE CRACK.
Source: NHTSA WEB SITE -
2016 TOYOTA PRIUS- BATESVILLE, MS
2016 TOYOTA PRIUS VIN#[XXX] I PURCHASED THIS CAR IN JULY, 2017 AND I AM HAVING PROBLEMS WITH A CLICKING OR POPPING SOUND UNDER THE VEHICLE ON BOTH THE RIGHT AND LEFT, REAR AND FRONT. I HAVE TAKEN MY CAR IN FOR REPAIRS 3 TIMES AND THE TOYOTA REPAIR SHOP CAN FIND NOTHING WRONG. THE CLICKING AND POPPING NOISE IS GETTING WORSE AND I AM VERY CONCERNED ABOUT THE SAFETY OF THIS CAR. I HOPE FOR THE SAFETY OF THE TOYOTA CUSTOMERS THAT THE TOYOTA CORPORATION IS TAKING THESE COMPLAINTS SERIOUSLY. I ALSO HAVE A COMPLAINT REGARDING THE WINDSHIELD. WHILE DRIVING A PEBBLE HIT THE WINDSHIELD AND IN A AND WITHIN 5 MINUTES THE LINE SPREAD AND A WINDSHIELD REPAIR COMPANY TOLD ME THAT IT COULD NOT BE REPAIRED. THERE IS A MAZE OF CRACKS COVERING THE WINDSHIELD. IF THE CAR WAS INVOLVED IN A COLLISION, I FEEL THAT THIS WOULD A DISASTER BECAUSE OF THE SUBSTANDARD QUALITY. I HAVE PURCHASED SEVEN TOYOTAS IN THE LAST 20 YEARS AND HAVE NEVER EXPERIENCED THESE TYPE OF PROBLEMS. THE PAINT ON THIS VEHICLE IS ALSO VERY POOR QUALITY, THERE ARE AREAS WHERE THE PAINT HAS COME OFF AND GRAY AREAS APPEAR. I WOULD LIKE TO KNOW WHY THERE ARE NO RECALLS AND IF THESE COMPLAINTS ARE BEING SERIOUSLY INVESTIGATED. I SUPPOSE THAT WHEN LIVES ARE LOST BECAUSE OF SUBSTANDARD WINDSHIELDS OR OTHER PROBLEMS ASSOCIATED WITH THIS VEHICLE, THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND THE TOYOTA CORPORATION WILL ADDRESS THESE ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2016 TOYOTA PRIUS- ROANOKE, VA
IN MOTION ON A HIGHWAY. WINDSHIELD GOT HIT BY A ?ROCK? AND HAD A SMALL STAR. WITHIN DAYS IT HAS GROWN TO COVER THE ENTIRE WINDSHIELD IN SEVERAL DIFFERENT PATTERNS. WINDSHIELD IS TOTAL LOSS AND NEEDS TO BE REPLACED.
Source: NHTSA WEB SITE -
2016 TOYOTA PRIUS- LIVERMORE, CA
ON MANY OCCASIONS WHEN I WOULD STEP ON MY BRAKE, MY CAR WOULD JERK AND THRUST FORWARD AGGRESSIVELY. I'D HAVE TO STEP HARD ON MY BRAKE SO THE CAR WOULD NOT CATAPULT PAST A STOP SIGN OR LIGHT. IT FEELS LIKE THE CAR IS STRONGER THAN THE BRAKE AND OUT OF CONTROL. WHICH IS ALARMING BECAUSE I PICK UP MY 2 YEAR OLD GRANDDAUGHTER FROM DAYCARE AND BRING HER HOME. IT'S HAPPENED WHEN I TURN CORNERS OR COME TO A STOP SIGN OR LIGHT AND I NEVER KNOW WHEN IT WILL HAPPEN.
Source: NHTSA WEB SITE -
2016 TOYOTA PRIUS- SMYRNA, GA
MY WINDSHIELD HAD A VERY MINOR CHIP WHICH RESULTING IN A CRACK ACROSS THE WINDSHIELD. THIS SEEMS TO BE AN DISPROPORTIONATE DAMAGE TO THE WINDSHIELD SUGGESTING A STRUCTURAL DESIGN DEFECT.
Source: NHTSA WEB SITE -
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2016 TOYOTA PRIUS- LAFAYETTE, CA
VEHICLE WAS SOLD WITHOUT A SPARE TIRE OR JACK. WHY DOES THE GOVERNMENT ALLOW A CAR COMPANY TO SELL A VEHICLE WITHOUT A SPARE TIRE AND JACK?
Source: NHTSA WEB SITE -
2016 TOYOTA PRIUS- SAN DIEGO, CA
2015 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO ISSUE WITH VEHICLE TIRES. *LD THE CONSUMER STATED THE TIRES HAD A BROWN SUBSTANCE ON THEM. THE CONSUMER WAS INFORMED THE TIRES WERE NOT NEW LIKE THE DOCUMENT FROM THE DEALER STATED THEY WERE. THE TIRES NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS
Source: CONSUMER LETTER -
2016 TOYOTA PRIUS- IRVINE, CA
WHILE DRIVING FROM TUCSON TO PHOENIX ON US ROUTE 10 AT AROUND 65 MPH ON THE WAY TO SOUTHERN CALIFORNIA ON AUGUST 24, 2018, IN 100 DEGREE F. HEAT, A CRACK BEGAN IN THE LOWER DRIVERS SIDE OF THE WINDSHIELD AND WAS A FOOT LONG WITHIN SECONDS. BY THE TIME I REACHED HOME AT 5:00PM, THE CRACK HAD GROWN HORIZONTALLY TO MORE THAN TWO FEET IN LENGTH. I HAVE AVOIDED WASHING THE WINDSHIELD WITH COLD WATER, OR AT ALL, AND IF THE CRACK HAS LENGTHENED FURTHER IN THE MORE MODERATE TEMPERATURES, I HAVE NOT NOTICED. THERE IS NO OBVIOUS SIGN OF A ROCK IMPACT. WHEN THE SUN IS A THE WRONG ANGLE, THERE IS A DISTRACTINGLY BRIGHT GLARE FROM THE CRACK.
Source: NHTSA WEB SITE -
2016 TOYOTA PRIUS- BRISBANE, CA
TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. WHILE THE VEHICLE WAS REVERSING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED WHILE COMING TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT HAD TO RELEASE THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO CITY TOYOTA (255 SAN PEDRO RD, DALY CITY, CA 94014, (650) 204-8135) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 TOYOTA PRIUS- BERKELEY, CA
OWNER OF A 2016 TOYOTA PRIUS 3 WITH ADVANCED TECHNOLOGY PACKAGE: I'LL PREFACE THIS THAT I'M SATISFIED WITH MOST/IF NOT ALL OTHER ASPECTS OF THE PRIUS (EXCEPT ENTUNE...). HOWEVER, IT SEEMS THERE IS A DEFINITE ISSUE WITH WINDSHIELDS CRACKING. I WAS DRIVING ON THE FREEWAY AT THE START OF ROADTRIP WHEN I HEARD AND BARELY SAW A ROCK/PEBBLE HIT LOWER LEFT DRIVERS SIDE SECTION OF THE WINDSHIELD. I INSTANTLY SAW 1-2 INCH DIAMETER CRACK/CHIP APPEAR. OVER THE NEXT FEW HOURS I SAW IT GROW AND EXPAND. READING UP ON THIS IT SEEMS I'M NOT ONLY ONE WHO'S EXPERIENCING THIS ISSUE. I DON'T KNOW IF ITS JUST THE DESIGN OR GLASS IS UNDER SOME HIGHER STRESS. UNFORTUNATELY, DUE TO THE NATURE OF THE CAMERAS AND SENSORS, ONE HAS TO GO TO TOYOTA SERVICE ANYWAY TO GET THE CAMERA RECALIBRATED. OEM GLASS DOES NOT APPEAR TO BE CHEAP EITHER!
Source: NHTSA WEB SITE