2014 TOYOTA PRIUS V Complaints
View complaints related to 2014 TOYOTA PRIUS V. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2014 TOYOTA PRIUS V. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 TOYOTA PRIUS V- Santa Fe, NM
My car stalled while I was driving it on 2 separate occasions. It is a 2014 w less than 70K miles: 1/2022 Within seconds of 2 or more warning lights going on, the engine stalled. I was able to steer, brake and drive on the electric motor towards home. The electric motor drove another .5 mile before it also died, leaving me with no power steering or brakes. I was on a slight incline and coasted most of the way off road. The car was towed to our local dealer, which said the intake manifold had failed. Dealer replaced IM and related hoses and gaskets. 6/2022 I was driving on a busy interstate at high speed in the passing lane. The car started to lose power and decelerate. I maneuvered to the side of the road and UP! the on ramp. Made it to roadside business on remaining battery power.
Source: NHTSA WEB SITE -
2014 TOYOTA PRIUS V- Hasbrouck Heights, NJ
my wife's 2014 Prius V failed to run. after towing to service diagnosed as failed Inverter. service records indicate this was serviced as a recall 2/2019. now toyota refuses to recognize problem as a warranty issue for repair. even though Recall notice indicates repair or replacement should be free of charge. breakdown occurred 5/14/2022. incident started as she was getting on highway. drove home at 25mph.
Source: NHTSA WEB SITE -
2014 TOYOTA PRIUS V- Morganville, NJ
The contact owns a 2014 Toyota Prius V. The contact’s grandson stated while driving approximately 15 MPH, the vehicle failed to accelerate while the pedal was depressed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the head gasket replaced however, the vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was 163,335.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 TOYOTA PRIUS V- Millbrae, CA
Hi my name is [XXX]. Toyota headquarter case # [XXX] Incident day July 6, 2018 I had a big technical problem with my 2014 Toyota Prius V where it caught on fire because one of the valve lifters fell into the engine head and broke the engine block while driving. When that happened, the oil began to leak into the muffler and the engine and hybrid wiring immediately caught on fire. Many of my colleagues who also bought the same vehicle for Taxi business use in San Francisco all have a similar issue as mine. A few of theirs caught on fire, and a few others mentioned to me that the head gasket for their same Toyota vehicle blew out and each of them had to replace it at around 120,000 miles. I believe that’s why they don’t manufacture these same vehicles anymore because of the defectiveness in the engine. I opened a case with Toyota Manufacturer back in July 2018 and they sent a specialist to inspect the vehicle after the fire. He found the piece that fell inside the engine and that damaged the engine. The Toyota specialist admit to me that the engine of my 2014 Toyota vehicle is very defective and must be covered under warranty. My mechanic replaced the engine for me with a used one with 28,000 miles. This entire case was documented under my name with Toyota Motors Manufacture. I contacted the highway safety and I tried to file a claim against Toyota at the time, but I never got a follow up on my case after I left various messages. All they said was that they will investigate but never gave me any information regarding the engine fire situation or honor any warranty. I hope this incident will be investigated by your department and have this vehicle under recall. Thank you. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2014 TOYOTA PRIUS V- New Orleans, LA
The brakes failed while I was driving. I had received a "Voluntary Customer Support Program" notice several months before this happened. I called the dealership right away and they told me not to worry about it and to put the notice in my owners manual. After the brakes failed, I had it towed in to the dealership and they determined that it was an issue that would be paid for by Toyota. Now my car has been in the dealership for almost 2 months and the part is still not available. They have no estimated time to expect the part. I have a loaner, which they would not give me at first until I complained to the Toyota customer service number. My loaner is a large SUV, which is a gas guzzler and is much bigger than I am used to. I just want my old Prius V back. Repaired.
Source: NHTSA WEB SITE -
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2014 TOYOTA PRIUS V- PACOIMA, CA
UNKNOWN. I WAS BASICALLY DRIVING ON THE FREEWAY, WHEN MY CAR'S ENGINE SUDDENLY STOPPED RUNNING. THE CAR WAS AUTOMATICALLY PUT INTO NEUTRAL AND WAS NOT ABLE TO CONTROL THE SPEED OF THE CAR, SO I HAD TO MOVE TO THE SIDE OF THE FREEWAY. AS I WAS SITTING IN THE CAR, I STARTED SMELLING BURNED WIRE AND INTERIOR STARTED TO FILL WITH SMOKE. I IMMEDIATELY TURNED THE CAR OFF AND GOT OIT. AS I WAS STANDING FAR AWAY FROM THE VEHICLE, FLUID STARTED LEAKING AND IT HAD CAUGHT INTO FIRE. THE FRONT BUMPER WAS COMPLETELY BURNED OFF, AS WELL AS SOME OF THE ENGINE AND ELECTRICAL PARTS WERE AFFECTED AS WELL.
Source: NHTSA WEB SITE -
2014 TOYOTA PRIUS V- RICHMOND, CA
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FUNCTIONED INTERMITTENTLY. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPIRAL CABLE ASSEMBLY AND CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 TOYOTA PRIUS V- LOS ANGELES, CA
RATTLE TYPE OF NOISE CAN HEAR AND FEEL FROM DRIVER'S SIDE IN FRONT SUSPENSION AREA WHILE DRIVING LOWER SPEED AND WHEN PUSH BRAKE AND STOP . MOST OF NOISE HAPPENED WHEN PUSH BRAKE TO STOP AND SLOWLY START DRIVING / MOVING VEHICLE AGAIN . THOUGHT NOISE IS FROM SUSPENSION BUT AFTER BEING FULL INSPECTION ON VEHICLE , MECHANICS BELIEVE IT'S NOISE FROM " HYBRID SYSTEM POWER INVERTER " . SEARCH RECALL STATES ON NHSTA WEB AND FOUND RECALL IS " INCOMPLETE " . SO AM PLANING TO BRING IT AND ASK AT TOYOTA DEALER IN CULVER CITY CA WHERE I ORIGINALLY PURCHASED VEHICLE FOR REPAIR / REPLACE INVERTER . IT SUPPOSED TO BE PERFORM AS FREE OF SERVICE .
Source: NHTSA WEB SITE -
2014 TOYOTA PRIUS V- SAN FRANCISCO, CA
I AM THE FIRST OWNER OF THIS VEHICLE IT HAS ABOUT 110K MILES RECENTLY THE STARTED TO SHAKE WHEN I START IT IN THE MORNING OR WHEN PARKED FOR A WHILE IT STARTED TO SHOW THE CHECK ENGINE LIGHT SOME TIME IT GOES AWAY ON ITS OWN SO I FIGURED I WILL DO 100K SERVICE CHANGED THE SPARK PLUGS OIL FILTER ETC. THE SHAKING WENT AWAY BUT AFTER 1K MILES THE SYMPTOM CAME BACK WITH SERVICE ENGINE SOON AND CHECK ENGINE WHEN I SCAN IT THE CODE READ P0301 I HAVE ALSO NOTICED THE COOLANT IS LOW WENT TOYOTA PICKED UP A COOLANT AND ADDED ABOUT A QUART THEN THE PROBLEM STILL PERSISTED WHEN I WENT ONLINE FOR AN ANSWER I WAS SURPRISED BY WHAT I DISCOVERED MOST OF THE CARS WITH THE SAME PROBLEM NEEDED AN NEW OR REBUILD ENGINE AS LONG TIME TOYOTA FAN OWNED MANY DIFFERENT ONES I WAS BAFFLED BY THIS PROBLEM I NEED HELP. AS I LEARNED ONLINE THIS PROBLEM AFFECTS MOST OF GEN 3 PRIUS AT THIS POINT I DON'T KNOW WHAT TO DO EXCEPT ASK TOYOTA FOR REPAIR OR REPLACEMENT OF THE ENGINE AS I JUST FINISHED PAYING FOR IT. THE PROBLEM HAPPENS ONLY WHEN THE ENGINE IS RUNNING AT STOP OR DRIVEN AT LOW SPEED I HAVE ALSO NOTICE THE AVERAGE GAS MILEAGE SUFFERS. WHEN THE CAR IS ACCELERATING THE PROBLEM SEEMS BE UNNOTICEABLE. *TR
Source: NHTSA WEB SITE -
2014 TOYOTA PRIUS V- NYACK, NY
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS V. WHILE DRIVING INTO THE DRIVEWAY AT 5 MPH WITH THE BRAKE PEDAL DEPRESSED WHEN THE VEHICLE LUNGED FORWARD AND CRASHED INTO THE GARAGE DOOR. AS A RESULT, THERE WAS PROPERTY DAMAGE AND THE FRONT END OF THE VEHICLE WAS DAMAGED. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS IN THE PROCESS OF BEING REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE