2012 TOYOTA PRIUS V Complaints

I am having issues with my Toyota I was never contacted NHTSA CAMPAIGN ID: 18V684000. My car has failed numerous times.

The contact owns a 2012 Toyota Prius V. The contact stated while driving approximately 40 MPH, the brake pedal was depressed with excessive force; however, the brakes failed to respond as needed. The contact stated that five unknown warning lights were illuminated. The contact then stated that the failure was reoccurring while driving at various speeds. The vehicle was taken to the dealer where an outside technician diagnosed the failure as five unknown fault codes related to the brakes. The contact stated that the brake booster and actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 211,000.

The contact owns a 2012 Toyota Prius V. The contact stated while driving at an undisclosed speed and making a stop, there was a rattling sound coming from the brakes while depressing the brake pedal. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired because there were no fault codes retrieved. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 100,000.

The brake booster pump has started to run every 30 seconds while the car is operating. When pressing on the brakes, there is an unusual sound and has begun to feel different. There are no warning lights yet, but after consulting with the local Toyota dealership they informed me of the ZJB Customer Assistance Program which addresses this issue. Unfortunately the offer to repair has expired and the dealership has declined coverage. I contacted Corporate Toyota and they are declining to cover the repair. I don't have the $3500 to replace this brake booster pump at this time. This is a safety concern and I don't understand how this is not a RECALL due to the potential safety concern. PLEASE HOLD TOYOTA ACCOUNTABLE TO THIS SAFETY PROBLEM.

2012 Toyota Prius V, 125k. Sudden loss of braking power accompanied with BRAKE, BRAKE SYSTEM, SLIP INDICATOR, and PCS warning lights. Scan shows codes B2060 (ABS malfunction) and C1931 (Abnormal leak of brake ACC pressure). Brake fluid significantly lower. No signs of external leak. Can hear the brake booster pump running almost constantly. All signs indicate this is the issue identified in Customer Support Program 20TE07. This is a significant safety issue that may lead to loss of braking and serious injury / death. It should be a recall.

Small internal brake fluid leak inside the break booster assembly with master cilinder. Code c1391

The ABS system has malfunctioned. It shows "ABS", "Brake" and "Hillside assistance" lights on the dashboard. Have to push the brake pedal till the end for applying the brakes. This is causing a safety issue. Toyota knew about these brake issues as they have a Support program to replace these faulty parts with another part. The Support program is 20TE07 which is expired. Instead of considering this as a support program, they should be considering this as a recall. This is a safety issue as the ABS stops working at anytime.

My 2012 Toyota Prius V went out and had no control crashing into the curb on the passenger side. Scraping the side of my car. My ABS break system went out on my car going 40 miles per hour at 5:30 on a major street in Los Angeles called Wilshire Blvd. I almost died if I had not crashed into the curb I would have been hurt and hurt others Toyota issues a wait and see “courtesy program of a certain window to fix the break booster system and I ran out 1 month ago. My car is at Toyota Culver City and they are refusing to fix the break system due to the time limit. I was not notified of break system faulty system. My number is [XXX] if you would like to know INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2012 Toyota Prius V. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated that the power steering and power brakes failed to operate as needed. The contact stated that the check hybrid system and check battery warning lights were illuminated. The contact pulled off the roadway safely but was unable to restart the vehicle. The contact had the vehicle towed to an independent mechanic, who diagnosed the vehicle and determined that the inverter needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V684000 (Hybrid Propulsion System). The manufacturer had not been informed of the failure. The failure mileage was approximately 247,000.

Master cylinder failure that Toyota is aware of and should RECALL!!! I lost braking with my 10 year old son in the car and could have DIED!!!! Car has 62,000 miles on it! Ridiculous. Over 4,000$ to repair I’m being told. This is a significant Safety issue and you should make Toyota recall it!