2010 TOYOTA RAV4 Complaints

SAFETY RECALL NOTICE 16V-596 REGARDING REAR LOWER SUSPENSION ARM (NO.1) ASSEMBLIES. WE HAVE BEEN TRYING TO GET THIS RECALL REPAIRED SINCE THE NOTICE WAS SENT OUT. TO DATE TOYOTA HAS BEEN UNABLE TO SUPPLY THE PART TO REMEDY THIS PROBLEM. I DO NOT HAVE THE EXACT DATE OF THE RECALL BUT HAS BEEN OVER THREE YEARS. I AM CONCERNED THAT IF THE PART FAILS, AS NOTED IN THE RECALL, IT COULD CAUSE LOSS OF CONTROL OF THE AUTO. REGARDING THIS, WHO IS RESPONSIBLE IF AN ACCIDENT WERE TO OCCUR?

I RECEIVED THE RECALL NOTICE IN OCTOBER. I CALLED IMMEDIATELY FOR AN APPOINTMENT AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS. IN JANUARY, THEY STILL DIDN'T HAVE THE PARTS AND SO I CALLED ANOTHER DEALER IN THE AREA - SAME THING, "PARTS ARE ON BACK ORDER." THIS IS A SIGNIFICANT RECALL - THE 2ND ONE THEY HAVE ISSUED AND IT IS 4 MONTHS NOW WITH NO SIGN OF BEING ABLE TO GET IT FIXED. CAN'T WAIT FOR MY WHEELS TO FALL OFF!!

AT SOME TIME BETWEEN 2:00 PM AND 2:30 PM ON NOVEMBER 5, 2016 MY WIFE AND I WERE DRIVING MY 2010 RAV4 SOUTH ON COUNTY ROUTE 561 IN VOORHEES TOWNSHIP, NJ ON THE INSIDE LANE OF THIS 4 LANE HIGHWAY WHEN I LIGHTLY PRESSED THE BRAKE PEDAL TO SLOW FROM 45 MPH TO THE LOWERED SPEED LIMIT. SUDDENLY, AND WITHOUT WARNING, THE LEFT REAR WHEEL LOCKED UP TIGHT, CAUSING THE VEHICLE TO SWERVE ABRUPTLY INTO AND ACROSS TWO LANES OF ONCOMING TRAFFIC, HITTING THE CURB SMARTLY, FOLLOWED BY A SIMILAR ACTION BY THE LIGHT TRAILER WE WERE TOWING. NO ONE WAS INJURED BUT IF THIS HAD HAPPENED DURING RUSH HOUR, SERIOUS INJURIES OR FATALITIES MIGHT HAVE OCCURRED. THE LEFT REAR WHEEL REMAINED LOCKED AS THE VEHICLE WAS WINCHED UP ONTO THE BED OF THE FLAT BED TRANSPORT TRUCK. MORE PIECES OF THE BRAKE FELL OUT DURING THIS OPERATION. WHEN AN ATTEMPT WAS MADE TO UNLOAD THE CAR AT THE DEALERSHIP THE LOCKED WHEEL PREVENTED IT FROM ROLLING OFF THE TRUCK, SO AFTER UNHOOKING THE WINCH CABLE, THE TOW TRUCK DRIVER STARTED THE CAR AND ATTEMPTED TO BACK IT OFF. DURING THIS ATTEMPT MORE PIECES OF THE BRAKE FELL OUT, THERE OCCURRED A LOUD 'BANG,' AND THE LEFT REAR WHEEL ASSUMED AN ANGLE THAT WAS NON-PARALLEL WITH THE CAR, INDICATING TO ME THAT THIS LAST ACTION HAD SERIOUSLY DAMAGED THE SUSPENSION SYSTEM. I REQUESTED OF THE DEALERSHIP THAT A CORPORATE INVESTIGATION OF THIS FAILURE BE MADE. THEY FOUND THE BRAKES TO BE IN WORKING ORDER? NHTSA IS NOT INTERESTED IN INVESTIGATION BEYOND TAKING MY COMPLAINT. OUR TOW TRUCK DRIVER TOLD ME THAT HIS FATHER-IN-LAW HAD EXPERIENCED THE EXACT SAME TYPE OF FAILURE IN HIS 2013 RAV4 BUT DIDN'T REPORT IT TO THE NHTSA, SETTLING INSTEAD FOR A REDUCED PRICE FOR THE REPAIR. NO SUCH OFFER MADE TO ME FROM TOYOTA. CAR HAS BEEN AT DEALER FOR OVER 3 MONTHS. CAN'T FIND INDEPENDENT FORENSIC INVESTIGATION TO LOOK AT IT. AFRAID TO DRIVE CAR WITHOUT KNOW WHAT CAUSED FAILURE. *TR

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE WHEEL ALIGNMENT ISSUES. *SMD THE CONSUMER STATED ON DECEMBER 19, 2016 SHE HAD HER BALD TIRES REPLACED WITH NEW TIRES. A WHEEL ALIGNMENT DIAGNOSTIC WAS PART OF THE SERVICE. THE DIAGNOSTIC SHOWED THE VEHICLE NEEDED AN ALIGNMENT, ESPECIALLY IN THE REAR. THE CONSUMER GAVE THE APPROVAL FOR THE WHEEL ALIGNMENT. HOWEVER, THE TECHNICIAN RETURNED AND SAID IT COULDN'T BE PERFORMED BECAUSE OF A BAR THAT WAS IN THE REAR OF THE VEHICLE THAT HAD NO SCREWED TO ADJUST IT, AND THERE WAS A STICKER SAYING DO NOT REMOVE. HE STATED HE COULD DO THE FRONT, BUT IT WOULD NOT BE CORRECT, BECAUSE THE REAR NEEDED TO BE ALIGNED AS WELL. THE CONSUMER WENT TO THE DEALER, WHO INSTALLED THE BAR AS PART OF A RECALL. THE DEALER STATED THE VEHICLE WAS OUT OF ALIGNMENT AND CORPORATE WOULD HAVE TO BE INFORMED AS TO SEE WHAT THE NEXT STEP WOULD BE. THE DEALER INFORMED THE CONSUMER, THE ALIGNMENT WAS $89.00. HOWEVER, IT WOULD COST $59.00 TO CHECK IT. THE CONSUMER WAS IN DISAGREEMENT WITH THE $59 CHARGE JUST TO CHECK. *JB *JS

WE WERE PULLING OUT OF A PARALLLEL PARKING SPOT ON A RESIDENTIAL STREET VERY SLOWLY. THEN SUDDENLY THE CAR UNINTENDEDLY ACCELERATED VERY FAST AND HIT ANOTHER PARKED CAR ON THE OTHER SIDE OF THE STREET. IT SEEMED LIKE THE CAR TOOK CONTROL ON ITS OWN AS WE WERE PULLING OUT VERY SLOWLY.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT DOWN AND THE CHECK ENGINE INDICATOR ILLUMINATED THE VEHICLE WAS RESTARTED AND TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EVAP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA HOTLINE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 120,000. UPDATED 03/02/17*LJ *CN

AT SOME TIME BETWEEN 2:00 PM AND 2:30 PM ON NOVEMBER 5, 2016 MY WIFE AND I WERE DRIVING MY 2010 RAV4 SOUTH ON COUNTY ROUTE 561 IN VOORHEES TOWNSHIP, NJ ON THE INSIDE LANE OF THIS 4 LANE HIGHWAY WHEN I LIGHTLY PRESSED THE BRAKE PEDAL TO SLOW FROM 45 MPH TO THE LOWERED SPEED LIMIT. SUDDENLY, AND WITHOUT WARNING, THE LEFT REAR WHEEL LOCKED UP TIGHT, CAUSING THE VEHICLE TO SWERVE ABRUPTLY INTO AND ACROSS TWO LANES OF ONCOMING TRAFFIC. I WAS ABLE TO REGAIN SOME CONTROL BY RELEASING THE BRAKE AND STEERING TO THE RIGHT TO AVOID GOING OVER THE CURB, BUT THE REAR END OF THE CAR SLID TO THE LEFT AND HIT THE CURB ..UPDATED 04/11/17 *BF UPDATED 04/24/2017*JS *CN

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/19/17 *LJ *TR

REAR PASSENGER SEAT BUCKLE DIES NOT LOCK THE SEAT BELT ANYMORE. I HAVE ALMOST 60000 MILES AND MY GRANDKIDS ARE THE ONLY REAR SEAT PASSENGERS OCCASIONALLY.

TL* THE CONTACT OWNED A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 30 MPH, THE REAR SWERVED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A POLE AND THE DRIVER FRONTAL AIR BAG FAILED TO DEPLOY CAUSING THE CONTACT TO FRACTURE SEVERAL RIBS. THE CONTACT ALSO WANTED TO STATED THAT NHTSA CAMPAIGN NUMBER: 13V383000 WAS PERFORMED HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.