2011 TOYOTA RAV4 Complaints

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE APPROACHING A RED LIGHT AT 5 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY ALTHOUGH THE BRAKE PEDAL WAS BEING DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO PARK TO STOP THE VEHICLE FROM ACCELERATING. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER SCHEDULED AN APPOINTMENT TO INSPECT THE VEHICLE AND ORDER THE PART, BUT MENTIONED THAT THERE WAS A MASSIVE BACK ORDER FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V770000 (VISIBILITY WIPER). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SINCE SUMMER OF 2014, AFTER TWO YEARS OF DRIVING MY NEW 2011 RAV4, THE DRIVER SIDE WINDOW HAS NOT OPERATED PROPERLY. SOMETIMES IT WILL GO DOWN OR UP, OFTEN, IT WILL GET STUCK. THE LIGHT ON THE BUTTON BLINKS AT TIMES, AT TIMES IT DOES NOT LIGHT UP. THE WINDOW MOTOR I AM TOLD HAS SEVERAL FINGERS THAT OPERATES THE WINDOWS AND SEEMS TO WORK WHEN TRIED ON SOME KIND OF MACHINE, HOWEVER, TWO GOOD MECHANICS CANNOT FIGURE OUT WHY IT SHORTS OUT WITH OPERATING THE DRIVER SIDE WINDOW. REPLACING THE WINDOW MOTOR IS APPROXIMATELY $460.00 FOR THE PART ALONE, BUT MECHANICS CANNOT GUARANTEE THAT THE WINDOW WILL NOT SHORT OUT SOMEHOW AGAIN. WHEN THE WINDOW IS STUCK DOWN, I DON'T FEEL SAFE DRIVING AT NIGHT, AND, WEATHER CONDITIONS LIKE RAIN, SNOW, EXTREME COLD--MAY KEEP ME FROM DRIVING THE CAR WITH THIS PROBLEM. I FOUND A RECALL NOTICE FOR THE SAME WINDOW PROBLEM; HOWEVER, TOYOTA TOLD ME THAT MY VEHICLE WOULD NOT QUALIFY BECAUSE MY VIN IS NOT IN THAT PARTICULAR RECALL. RADIO/CD PLAYER--HAS SHORTED OUT SINCE 2014. WHEN I PRESS A BUTTON TO CHANGE STATIONS, THE RADIO WILL TURN OFF. IF I PRESS REWIND ON THE CD PLAYER, THE PLAYER TURNS OFF. THIS HAS HAPPENED FOR THREE YEARS ON MY RAV4 THAT WAS BRAND NEW WHEN PURCHASED DECEMBER 2011. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. ON SEVERAL OCCASIONS, THE REAR SEAT BELT SEIZED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

I RECEIVED A LETTER SAYING THAT I HAD A RECALL ON THE REAR OUTWARD SEAT BELT. I CALLED ON 7/25/16 AND THEY TOLD ME THAT THEY DIDN'T HAVE A REMEDY TO THE PROBLEM. I TOLD THE REP THAT THE LETTER SOUNDED LIKE THEY HAD A SOLUTION "DEALER WILL INSTALL PLASTIC COVERS OVER THE METAL SEAT FRAME." THE REP INFORMED ME THAT ALTHOUGH A SOLUTION WAS FOUND, THEY DIDN'T HAVE THE PART. I CALLED ON 8/10/16 AND THEY TOLD ME THAT THE PARTS ARE NOT IN. I CALLED ON 10/6/16..SAME THING...PARTS ARE NOT IN. NOT SURE WHY IT TAKES 3 MONTHS TO GET THIS PART. I THINK MY CAR ALSO HAS AN ISSUE WITH THE WIPER MOTOR AND I NEVER HEARD BACK REGARDING THAT EITHER.

I TOOK CAR TWICE AND NOBODY BEEN ABLE TO HELP 'ME EVERTIME THEY TELL ME TO COME BACK BECAUSE THEY DONT THE EQUIMENT OR THEY DONT HAVE TIME.. THIS HAPPEND AT A ROCKVILLE/GAITHERBURG LOCATION.

HERB CHAMBERS TOYOTA OF BOSTON 32 BRIGHTON AVENUE, BOSTON, MA 02134 (617) 787-1700 REFUSES TO SCHEDULE AN APPOINTMENT TO REMEDY THIS RECALL NOTICE. I CALLED TO REQUEST IT AND THEY TRANSFERRED ME TO SALES. AS SOON AS I SAID I WAS NOT INTERESTED IN PURCHASING A NEW VEHICLE AND SAID I WANTED TO SCHEDULE SERVICE FOR A RECALL REMEDY, THEY DISCONNECTED ME. WHEN I CALLED BACK, I HAD TO DESCRIBE AND RE-DESCRIBE THE PROBLEM OVER AND OVER AND THEY KEPT TRANSFERRING ME AROUND TO VARIOUS DEPARTMENTS, STATING THEY THEY WERE UNABLE TO FIGURE OUT HOW TO SCHEDULE THE RECALL REMEDY SERVICE. THEY KEPT INSISTING ON TRANSFERRING ME TO SALES, WHERE AGAIN THEY TRIED TO SELL ME A NEW VEHICLE AND DISCONNECTED ME WHEN I SAID I WAS NOT INTERESTED IN PURCHASING A NEW VEHICLE.

THE DRIVER'S SIDE SUN VISOR WILL NOT RETRACT UP FULLY, BUT HANGS AT EYE LEVEL, IMPEDING VISIBILITY AND CAUSING DISTRACTION. DEALERSHIP ADMITTED RECEIVING MULTIPLE COMPLAINTS, BUT SAID MY CAR IS NOT UNDER RECALL.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.