2016 TOYOTA RAV4 Complaints

RAV4 HYBRID LIMITED WITH NAVIGATION. THE NAVIGATION CONTROL [MAPS / RADIO / VOLUME CONTROL] FREEZES SUDDENLY AND SCREEN IS NOT MANAGEABLE UNTIL THE CAR STOPS, ENGINE TURNED OFF AND BACK ON. ONE TIME, RADIO WAS LOUD, AND COULD NOT TURN IT DOWN AS THE SCREEN WAS FROZEN. HAS HAPPENED ABOUT ONCE EVERY TWO WEEKS.

THE DRIVERS SIDE SEAT WHEN MOVED BACK, LOCKS IN AND WON'T MOVE FORWARD. THIS HAPPENED AT A CAR WASH WHEN CAR WAS NOT MOVING.

TL* THE CONTACT OWNED A 2016 TOYOTA RAV4. WHILE DRIVING, THE CONTACT HAD TO QUICKLY VEER OUT OF THE WAY TO AVOID STRIKING ANOTHER VEHICLE. AS A RESULT, HE CRASHED INTO A TREE AT 42 MPH. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND SHOULDER, AND ALSO HAD WHIPLASH. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE DAMAGE TO THE VEHICLE WAS EXTENSIVE, PRIMARILY IN THE FRONT. THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE VEHICLE WAS TOWED FROM THE SCENE TO A BODY SHOP. THE MANUFACTURER HIRED AN INDEPENDENT ENGINEERING FIRM THAT TOOK THE INFORMATION FROM THE VEHICLE'S BLACK BOX. THEIR FINDINGS STATED THAT ALL OF THE SENSORS WERE WORKING AND THE VEHICLE'S SPEED WAS 42 MPH. THE REASON THE AIR BAGS DID NOT DEPLOY WAS "INSUFFICIENT DECELERATION". THE DEALER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 90,000. *LN *TR *DT *DL

THE REVIEW CAMERA DOES NOT PROVIDE ANY PICTURE WHEN THE SUN SHINES DIRECTLY INTO THE WINDSHIELD THAT ALMOST CAUSED A COLLISION WITH PEDESTRIANS WITH CHILDREN. I WAS BACKING UP FROM THE PARKING SPACE. THANKS GOD NOTHING HAPPENED BUT THIS CAMERA SCREEN MUST BE RECALLED. I REPORTED IT TO PALM BEACH TOTOTA REP. WHEN I DISCOVERED IT BUT I DID NOT HEAR ANYTHING ABOUT HOW TO FIX THE PROBLEM. THE SCREEN BECAME DARK AS LCD SCREENS MANUFACTURED YEARS AGO IF YOU REMEMBER. TOYOTA RAV4-2016 THAT I DROVE BEFORE HAD EXCELLENT SCREEN AND CLEAR PICTURE THAT DID NOT AFFECTED BY ANY LIGHT.

THE AIR BAG LIGHTS COMES ON AND OFF FROM THE DASH ALL THE TIME, I WENT TO A DEALERSHIP AND THEY TOLD ME THAT THERE IS NOTHING THEY CAM DO ABOUT IT BECAUSE THE LIGHT WASN'T ON WHEN I WENT THERE BUT I THINK THEY COULD AT LEAST TAKE A LOOK AT IT BUT THEY DIDN'T CARE, IT'S A SAFETY PROBLEM AND THEY SHOULD BE MORE CAREFUL WITH THESE KIND OF PROBLEM

THIS IS AN ADDENDUM TO COMPLAINT #11268870, CONCERNING A HEADLIGHT PROBLEM WITH OUR 2016 RAV 4 LE. THE CURTAIN OF DARKNESS CREATED BY THE LOW BEAM HEADLIGHTS MOVES UP AND DOWN WITH THE MOVEMENT OF THE CAR AS THE VEHICLE ADJUSTS TO THE VAGARIES OF THE ROAD. IT BECOMES A DANGEROUS DISTRACTION BECAUSE YOU ARE TRYING TO SEE WHAT IS IN FRONT OF YOU, WHICH IS IMPOSSIBLE PAST ABOUT 60 FEET. SO YOU ARE DEALING NOT ONLY WITH LIMITED SIGHT DISTANCE AND AN OMINOUS CURTAIN OF DARKNESS, ITS DIFFICULT TO DRIVE SAFELY BECAUSE THE DARKNESS CONTINUES TO MOVE UP AND DOWN AS YOU DRIVE CAUSING A SERIOUS DIVERSION OF CONCENTRATION. PUTTING ALL THE FACTORS TOGETHER CREATES A VERY STRESSFUL, ANNOYING AND DANGEROUS SITUATION.

WHEN DRIVING AT NIGHT WITH THE LOW BEAMS ON THE VISIBILITY DISTANCE IS LIMITED TO ABOUT 60 FEET. AFTER THAT ALL THAT YOU CAN SEE IS A BLACK VEIL LIKE A CURTAIN HUNG OVER THE LIGHTS. NOTHING CAN BE SEEN OR DETECTED IN THE DARKNESS BEYOND WHERE THE LIGHT ABRUPTLY ENDS PRESENTING A VERY DANGEROUS DRIVING EXPERIENCE. THE CONDITION IS AMPLIFIED ON DARK COUNTRY ROADS WHERE THERE IS NO STREET LIGHTING OR OTHER AMBIENT LIGHT. DRIVING ON HIGH BEAMS IS THE ONLY SAFE OPTION, BUT EVEN THEN THE HIGH BEAMS CONFLICT WITH EACH SIDE AND THERE IS NO PERIPHERAL VISION MAKING TURNING A SAFETY ISSUE AS WELL. SEARCHING THE INTERNET ABOUT THIS PROBLEM BRINGS UP A NUMBER OF SIMILAR COMPLAINTS NOT ONLY FOR THE 2016 RAV 4 LE BUT THROUGH 2018 AS WELL. DRIVING UNDER THESE CIRCUMSTANCES IS A VERY DANGEROUS COMMUTE, AND SOME OF THE COMPLAINTS INCLUDE HITTING DEER, DRIVING OFF THE ROAD WHILE TURNING, AND NOT BEING ABLE TO DETECT ANY MOVEMENT OR OBSTACLES IN THE CURTAIN OF DARKNESS THAT THESE HEADLIGHTS CREATE. STATEMENTS IN THE COMPLAINTS MENTION THAT THE DEALERSHIPS SAY THEY CANNOT FIX THE PROBLEM BECAUSE IT IS A MANUFACTURED PROBLEM AND THEY CAN ONLY ADJUST TO TOYOTA'S SPECS. THE HEADLIGHTS ARE EXTREMELY SMALL ON THIS VEHICLE SO I'M NOT SURE WHAT THE SOLUTION IS. AS FAR AS I KNOW NO ONE HAS BEEN SERIOUSLY INJURED BECAUSE OF THIS FLAW, BUT PERHAPS IT IS ONLY A MATTER OF TIME BEFORE THAT OCCURS, UNLESS THIS VERY DANGEROUS PROBLEM CAN BE CORRECTED. IT IS IMPOSSIBLE TO DRIVE SAFELY IN THIS VEHICLE WITH THE LOW BEAMS ON. AND TO DRIVE WITH ONLY THE HIGH BEAMS AT ALL TIMES PRESENTS ANOTHER HAZARD TO ONCOMING TRAFFIC. THIS PROBLEM HAS TO BE ADDRESSED BY TOYOTA MANUFACTURING BEFORE THE WORST HAPPENS BECAUSE OF IT. I AM ATTACHING PICTURES TAKEN OUT OF THE WINDSHIELD THAT SHOWS THE LIMITED SIGHT DISTANCE AND THE CURTAIN OF DARKNESS THAT FALLS BEYOND THE LIGHT.

ABS SYSTEM LIGHT IS ON AND THERE IS NO COVERAGE PLUS I DID NOT GET THE RECALL OF 2016. I AM ON LONG-TERM DISABILITY AND THIS IS EXPENSIVE TO REPAIR.

BRAKES ARE SQUEAKY AT A LOW RATE OF SPEED (20 MPH AND LESS) AT APPROXIMATELY 20K MILES.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. IN TURN, THE SECOND VEHICLE CRASHED INTO A THIRD VEHICLE. THE CONTACT'S AIR BAGS DID NOT DEPLOY. THE DRIVER AND THE TWO OCCUPANTS IN THE SECOND VEHICLE SUSTAINED MINOR NECK INJURIES. MEDICAL ATTENTION WAS RECEIVED. POLICE REPORT NUMBER: 197537 WAS FILED AND THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED. THE FAILURE MILEAGE WAS 40,000.