2019 TOYOTA RAV4 Complaints

Known DCM issue rendering emergency services button and all DCM services inoperable. Will not be able to activate emergency services in the event of collision. Toyota is aware of this design flaw and put out TSB011220, but they won't cover it outside of the warranty. Potential safety issue

In September 2023 I kept getting a warning on my 2019 Toyota RAV4 saying “engine maintenance required”. My car had roughly 50,000 miles. I was not due for an oil change and I serviced my vehicle regularly. I tried to take it to autozone to read the code but nothing came up and they said I just needed an oil change which I knew wasn’t true. I finally took it to a local Toyota dealership on September 23, 2023 and the first thing the advisor said to me after I told her about the warning message was “I already know what’s wrong with it, you’re like the 4th car today with the same issue”. The issue was a defective coolant bypass valve. The advisor said the cars most affected were RAV4’s followed by corollas and it was happening at random mileages. I asked if there was a recall and there wasn’t, she advised me to call Toyota to make a complaint which I did and nothing happened. I had to pay around $1000 to get a defective part fixed that Toyota knew about and still hasn’t issued a recall. Theres a class action lawsuit currently involving 2019-2023 corollas and RAV4s, but I still don’t understand why there hasn’t been a recall. If I didn’t get it repaired, my engine could have overheated multiple times causing more issues. They are knowingly not recalling a defective piece of a equipment that has been installed in hundreds of thousands of cars.

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while the vehicle was parked, the contact heard a water-slashing sound inside the vehicle. The contact performed an inspection and noticed that the driver's side rear door panel was filled with water. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

Coolant leaked out of a vehicle’s closed-loop coolant system, harming its ability to properly regulate engine temperature. This can cause overheating, stalling, increased emissions, and total engine failure and also allows coolant to leak into and damage surrounding engine components, including a vehicle’s electrical system, the complaint relays. Coolant leak also corroded the sensor on the RAV4 coolant bypass valve, which can caused it to remain in the open or closed position and be unable to properly direct coolant throughout the engine.

I have been told by the Toyota Arapahoe dealer that the DCM in the car is bad. All the services the DCM supposedly provides have NEVER worked on the car, leading me to believe it has been faulty from day one. These include all safety assistance features.

Water leaking under passenger side visor and near passenger side window near the passenger side airbags

Initially thought a seal on the windshield was faulty, so contacted the business who replaced the windshield. Business owner came to owner’s house Mon, Nov 4, 2024. He did a thorough inspection of all areas where water was identified by owner (dash, under the dash, on the driver side floor) and confirmed it was not the windshield. He then inspected the roof rack and determined the roof rack was defective and leaking water from the ceiling of the vehicle, down into the dash, and ultimately onto the floor. He recommended contacting Toyota because this was a known issue. By 12pm on Mon, Nov 4, 2024 owner contacted Toyota alerting them to the issue. An appointment was made to bring the vehicle in for inspection on Mon, Nov 11, 2024. Owners do not have a garage or carport, so a canopy was pitched over the car in an effort to prevent any further water damage and moisture absorbing canisters were placed in the car. The vehicle was not driven in the rain during the period after first noticing the leak and bringing it in to the dealership. Evidence of Electrical Damage: On Friday, November 1, 2024 the driver side seat became extremely hot, to the point of needing to pull over and turn the car off. The seat heater was not turned on at any point during this time. On Saturday, Nov 9, 2024 and Nov 11, 2024 while driving on the highway, the car (normally driven in Eco Mode) unexpectedly switched into Mud&Sand mode and all safety features switched off. Owner was unable to manually override this occurrence. The “Normal” button did not work. After a few minutes, the vehicle switched into the default setting and owner was able to put it back into Eco Mode. On Nov 11, 2024 owner brought vehicle into Toyota for diagnostics. Owner requested that the electrical components also be inspected and was told it was not covered under the Customer Support Program.

Engine maintenance required when AC is turned on. This is an issue with the coolant by pass valve, many rav4 owners have reported but a recall has not been established

My coolant bypass valve gave out and Toyota is insisting it’s not covered under warranty my 10 year warranty. Toyota knew there was a defect and didn’t tell consumers.

A distracting message “a connected device is not supported” flashes on my console screen every 10 seconds. This occurs when there are no device or cable connected. It blocks the clock and driving directions if I am projecting them through CarPlay. The SOS emergency system lights flash back and forth from red to green.