2011 TOYOTA RAV4 Complaints

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, A DEER CRASHED INTO THE VEHICLE. THE HOOD WAS DAMAGED AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER COLLISION LOT WHERE THE HOOD WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

I WAS NOTIFIED OF A SAFETY RECALL THAT BEGAN ON SEPTEMBER 11, 2015. IN NOVEMBER I CALLED THE LOCAL TOYOTA DEALER AND THEY SAID THEY SHOULD HAVE THE PART SOON AND I NEEDED TO WAIT FOR THE SECOND LETTER. 7 MONTHS LATER THE UPGRADED WINDSHIELD WIPER SYSTEM IS STILL UNAVAILABLE. IT IS UNACCEPTABLE THAT WHEN SOMEONE'S LIFE MAY BE ON THE LINE THEY APPEAR TO BE UNWILLING TO TRY TO FIX A POTENTIALLY LIFE THREATENING MANUFACTURER DEFECT. I HAVE DRIVEN IN A COUPLE RAINSTORMS SINCE AND THERE WAS ONE INCIDENT LATE LAST YEAR WHERE MY WINDSHIELD WAS COMPLETELY COVERED BY WATER AND I COULD NOT SEE THROUGH FOR A SECOND. THANKFULLY THERE WAS NEXT TO NO TRAFFIC ON THE ROAD AND I HAD NO VEHICLES IN MY IMMEDIATE VICINITY. I WAS GOING INTO A TURN ON THE FREEWAY WITH SEVERAL LANES AROUND ME.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000(VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT WAS MADE AWARE OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS), BUT DID NOT RECEIVE A NOTIFICATION FROM THE MANUFACTURER. THE DEALER WAS CONTACTED ON APRIL 6, 2016 TO CHECK FOR ANY RECALLS. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE RECALL, BUT THE PARTS WERE NOT YET AVAILABLE TO RECEIVE THE REPAIR. THE DEALER STATED THAT THE CONTACT WOULD NEED TO WAIT FOR THE SECOND NOTIFICATION LETTER AND WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD A CHILD PASSENGER WHO WOULD NEED TO USE THE REAR DRIVERS SIDE SEAT BELT AND THE REAR PASSENGER SIDE SEAT BELT. THE CONTACT WAS INFORMED BY THE MANUFACTURER TO USE THE CENTER SEAT BELT UNTIL THE REMEDY AND PART WAS SUPPLIED TO THE DEALER, WHICH WAS UNACCEPTABLE TO THE CONTACT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V5770000 (VISIBILITY/WIPER) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

CAR SUDDENLY ACCELERATED WHEN SLOWING FOR A TRAFFIC LIGHT. FOOT SECURELY ON THE BRAKE. SPEED UNDER 5 MPH. NO FLOOR MATS OR INTERFERENCE WITH THE THROTTLE OF ANY KIND.