2011 TOYOTA RAV4 Complaints
View complaints related to 2011 TOYOTA RAV4. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2011 TOYOTA RAV4. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 TOYOTA RAV4- ALBANY, OR
TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 TOYOTA RAV4- VIANNA, VA
TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING AT SPEEDS OVER 55 MPH, THE VEHICLE SUDDENLY BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 TOYOTA RAV4- CLEVELAND, TN
WHILE WASHING WITH A MICROFIBER CLOTH AND GARDEN HOSE WITH LESS THAN 20,000 MILES AND ONLY 4 YEARS OLD BLIZZARD PEARL PAINT IS PEELING OFF IN LARGE CHUNKS. 1.5 YEARS OUT OF WARRANTY. TOYOTA WILL NOT MAKE THIS RIGHT. I REALIZE SAFETY MAY NOT BE EMINENT BUT IN THE LONG RUN RUSTED METAL WILL LEAK WATER IN ELECTRICAL COMPONENTS.
Source: NHTSA WEB SITE -
2011 TOYOTA RAV4- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT OBSERVED THAT THERE WAS LEAKAGE FROM THE FRONT OF THE VEHICLE AND THE TRANSMISSION OIL WAS VERY DIRTY. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CHANGED THE FLUIDS TWICE, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,489.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 TOYOTA RAV4- DAMASCUS, MD
FOUR UNINTENDED ACCELERATION INCIDENTS HAS OCCURRED WITH MY TOYOTA RAV4. RECENT INCIDENTS ON 9/1415 (COLLEGE PARK, MD WHEN BRAKE APPLIED AT A RED LIGHT WITH VEHICLE AHEAD; PASSENGER/WITNESS IN CAR). HIGH RPM AND ENGINE REV OCCURRED; BOTH FEET ON BRAKE IN ATTEMPT TO KEEP CAR FROM ADVANCING; PUT CAR IN NEUTRAL AND THEN PARK AND ENGINE STOPPED REVVING. AND ON 10/5/15 (DAMASCUS, MD WHEN BRAKE APPLIED AT STOP SIGN WITH VEHICLE AHEAD). BOTH FEET ON BRAKE, CAR TO NEUTRAL THEN TO PARK. ACTIONS DID NOT STOP ENGINE RPS. TURNED KEY TO TURN OFF VEHICLE. RUBBER MAT (ON TOP OF TOYOTA CARPET MATS) WAS REMOVED BEFORE LEAVING THE TOYOTA SERVICE CENTER ON 9/15/15. PROVING ON 10-5-15 THAT THE UNINTENDED ACCELERATION PROBLEM IS NOT A RESULT OF FLOOR MATS WHICH TOYOTA WOULD LIKE EVERYONE TO BELIEVE. VEHICLE WILL BE TAKEN TO DARCAR FREDERICK MD TO FILED SECOND INCIDENT REPORT ON MONDAY, 10/12/15 (DELAY BECAUSE I LEFT ON TRAVEL 10/5/15). INTENT WILL BE TO DETERMINE TRADE-IN VALUE OF CAR AND MOST LIKELY PURCHASE ANOTHER VEHICLE. IT'S TIME THAT TOYOTA RECOGNIZE UNINTENDED ACCCELERATION PROBLEMS WITH THEIR RAV4S.
Source: NHTSA WEB SITE -
-
2011 TOYOTA RAV4- VALATIE, NY
THE 2011 TOYOTA RAV 4 WAS IN A TOYOTA REPAIR SHOP FOR AN OIL CHANGE. WE REQUESTED A LOOK AT BRAKES BECAUSE OF THE REAR END NOISE AND VIBRATION ON BRAKING. THE SHOP CALL TO SAY OUR TIRES HAD WORN ON THE INNER EDGE TO SUCH A DANGEROUS DEGREE THAT THEY WOULD NOT ADVISE TRAVEL. WE CAREFULLY DROVE A FEW MILES TO OUR TIRE STORE BECAUSE OF THE SERVICE AND WARRANTY. THEY AGREED TO PRORATE THE TIRES. A MECHANIC SUGGESTED THEY SAW THE SAME PROBLEM WITH THE SAME MODEL THE WEEK PRIOR. THEY SAID IT WAS A REAR SUSPENSION ISSUE. I CHECKED FOR OTHER PEOPLE HAVING THIS ISSUE AND FOUND THAT TOYOTA HAD KNOWN ABOUT THE PROBLEM AND WE'RE FORCED INTO A RECALL BY THE U S GOVERNMENT. THEY ARE KEEPING THE INFORMATION FROM THE PUBLIC. WE COULD HAVE DIED IN AN ACCIDENT DUE TO THE TIRES. THE FRONT TIRES ARE IN PERFECT SHAPE AND PAST EXPERIENCE WITH THIS BRAND DID NOT INDICATE ANY PROBLEMS. THE REAL ISSUE IS WHY DID TOYOTA NOT TELL US ABOUT THE RECALL WHILE WE WERE IN THE SHOP AND DO SOMETHING TO INSURE OUR SAFETY?? WE COULD HAVE DIED.
Source: NHTSA WEB SITE -
2011 TOYOTA RAV4- WESTMINSTER, MD
ABOUT A YEAR AGO, I PACKED MY CAR TO GO ON VACATION. I PUT THE DOG IN THE CAR AND RETURNED TO MY HOUSE TO GET SOMETHING. WHEN I RETURNED TO THE CAR, IT WAS LOCKED. I ASSUMED I HAD INADVERTENTLY PUSHED THE LOCK BUTTON ON THE REMOTE SO IGNORED IT. OVER THE LAST 6 MONTHS, THIS HAS HAPPENED MORE FREQUENTLY. ON JULY 6, 2015, MY MOTHER AND I WENT TO WALMART. I WENT IN AND SHE STAYED IN THE CAR. WHEN I RETURNED THE DOOR WAS LOCKED AND SHE COULD NOT OPEN IT WITH THE POWER DOOR LOCK ON THE DOOR, SO I HAD TO USE MY REMOTE. TODAY, I WAS TAKING THINGS OUT OF THE REAR COMPARTMENT AND THE KEYS WERE HANGING IN THE DOOR TO THE HOUSE. I HEARD THE CAR DOOR LOCK ITSELF. I TOOK IT TO THE DEALERSHIP AND WE COULD OPEN THE DOOR AND WATCH IT LOCK ITSELF IN LESS THAN ONE MINUTE OF BEING OPENED. DURING THAT TIME, THE INSIDE ELECTRONIC DOOR LOCKS WOULD NOT WORK TO OPEN THE DOOR, IT WOULD ONLY OPEN WITH THE REMOTE OR THE MANUAL DOOR LOCK. THE DEALERSHIP WANTS ME TO BRING THE CAR IN FOR INSPECTION TOMORROW, BUT TOYOTA CORPORATE WILL NOT ASSURE ME THAT I WON'T HAVE TO PAY FOR THE DIAGNOSIS OF THIS PROBLEM. I FEEL THIS IS A SAFETY FEATURE OF THE RAV4 AND THEY SHOULD BE WILLING TO DIAGNOSE THIS FOR FREE. IF THEY DON'T, I WILL NOT TAKE THE CAR IN. I TOLD THEM I AM VERY CONCERNED THAT THIS MAY HAPPEN TO SOMEONE ELSE AND COULD INVOLVE CHILDREN GETTING LOCKED IN A CAR WITHOUT THE ABILITY TO UNLOCK THE DOOR (IF THEY DON'T KNOW HOW TO USE THE MANUAL LOCK). ...UPDATED 09/11/15 *BF UPDATED 10/13/15*JS
Source: NHTSA WEB SITE -
2011 TOYOTA RAV4- NIAGRA FALLS, NY
TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE THE VEHICLE WAS REVERSING OUT OF THE DRIVEWAY, THERE WAS A LOUD THUMP WHILE ATTEMPTING TO STOP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES WERE RUSTED AND THE VEHICLE NEEDED TO BE DRIVEN MORE TO REMOVE THE RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. UPDATED 09/03/15*LJ UPDATED 10/19/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 TOYOTA RAV4- MORGANTOWN, WV
ON 4/22/2015, I HAD BEEN DRIVING MY 2011 TOYOTA RAV4 LIMITED EDITION AT HIGHWAY SPEED FOR ABOUT 2 HOURS. AFTER LEAVING THE INTERSTATE I WAS BRAKING AND COMPLETING A COUNTERCLOCKWISE U-TURN GOING ABOUT 10 MPH WHEN THE ENGINE BEGAN TO RACE UNCONTROLLABLY. BASED ON MY PREVIOUS EXPERIENCE WITH THIS PROBLEM (THIS IS THE FOURTH TIME THIS HAS OCCURRED) I THREW THE SHIFTER INTO PARK WHILE CONTINUING TO BRAKE. THIS QUICKLY BROUGHT THE ENGINE SPEED DOWN TO IDLE. I HAD MY WIFE CONFIRM THAT I HAD MY RIGHT FOOT ON THE BRAKE PEDAL ONLY. THERE WAS NO ?PEDAL MISAPPLICATION.? THE FLOOR MATS WERE SECURELY IN PLACE AND THERE WERE NO LOOSE OBJECTS ON THE FLOOR. THE ROAD WAS DRY AND THE TEMPERATURE WAS PROBABLY IN THE 50S. THE ODOMETER WAS ABOUT 51,000 MILES. THIS WAS THE FIRST RECURRENCE OF THIS PROBLEM SINCE 12/26/2014. I BROUGHT THE CAR TO MY TOYOTA DEALER. THEY COULD NOT IDENTIFY THE PROBLEM AND SAID THEY WOULD CHARGE ME IF I BROUGHT THE CAR IN AGAIN FOR A RECURRENCE OF THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2011 TOYOTA RAV4- VERO BEACH, FL
TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. AT A STOP LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE SUDDENLY BEGAN TO REV VERY HIGH AND THE RPM'S INCREASED. THE CONTACT QUICKLY SHUT THE ENGINE OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE HAD RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS NOT ABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE