2016 TOYOTA RAV4 Complaints

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HV. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE INSTRUMENT PANEL GAUGES IN SUNNY CONDITIONS. THE VEHICLE WAS TAKEN TO GERMAIN TOYOTA OF NAPLES (13315 TAMIAMI TRAIL N, NAPLES, FL 34110 (888) 722-4942) WHERE IT WAS DIAGNOSED. THE DEALER SUGGESTED THAT THE CONTACT HAVE THE WINDOWS TINTED. THE CONTACT PURCHASED THE TINT, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 10,000. UPDATED 11/02/17*LJ *TR

THIS IS A FOLLOW UP TO REPORT 10995701. AFTER TOYOTA REFUSED TO DO ANY REPAIRS TO THE CAR, I REPLACED THE MASTER CYLINDER MYSELF. I TOOK THE MASTER CYLINDER APART AND FOUND AN UNUSUAL MACHINING PATTERN WITHIN THE MASTER CYLINDER THAT COULD POTENTIALLY AFFECT THE SEALS. THERE ARE THREE "GOUGE" PATTERNS MACHINED 120 DEGREES APART EXTENDING ABOUT 1" DOWN. THESE PATTERNS SLIGHTLY INTRUDE INTO THE GROOVE FOR THE SEAL AND MAY EFFECT THE SEALING INTEGRITY.

WHEN APPROACHING A STOP SIGN IN A ROUTINELY DRIVEN RESIDENTIAL NEIGHBORHOOD AT LOW SPEED WITH THE CAR IN DRIVE GEAR AND CLEAR WEATHER, SOMETIMES THE BRAKE PEDAL SLIPS PART WAY OR ALL THE WAY TO THE FLOOR ALLOWING THE CAR TO ROLL INTO THE INTERSECTION BEFORE STOPPING. THE PEDAL HAS SLIPPED REPEATEDLY WITHIN 2 HOURS WHEN DRIVING IN URBAN, RUSH HOUR, STOP AND GO TRAFFIC. IT HAS ALSO SLIPPED TO THE FLOOR AT 70 MPH ON AN INTERSTATE HIGHWAY WHEN THE VEHICLE WAS DECELERATING ON A DRY SURFACE. PUMPING THE BRAKE PEDAL A FEW TIMES ENGAGES THE BRAKES. I HAVE TAKEN THE CAR TO THE DEALER TO CORRECT THE ISSUE 4 TIMES AND TO ANOTHER DEALER 1 TIME FOR A 2ND OPINION WITH THE SAME RESULT ON EACH VISIT, 'COULD NOT DUPLICATE.' THE 4TH REPAIR VISIT INVOICE SHOWS 'LOSES VACUUM WHEN BRAKES CONTINUOUSLY APPLIED AT IDLE.' ON THE 5TH VISIT I ASKED FOR THE VACUUM TO BE RESTORED TO PROPER FUNCTION. THEY SAID THERE WAS NO VACUUM LEAK OR RECORD OF A CODE THAT WOULD INDICATE LOSS OF VACUUM, AND THEY COULD NOT DUPLICATE. I CANNOT DUPLICATE IT EITHER OR PREDICT WHEN THE PEDAL WILL SLIP. IT HAPPENS SPORADICALLY. AS SUGGESTED BY A SERVICE ADVISOR, I CALLED THE TOYOTA 800 NUMBER. I SPOKE WITH A REPRESENTATIVE ON 12-15-16. I TOLD HER MY EXPERIENCE WITH THE BRAKE ISSUE AND MY REQUESTS FOR REPAIR WITH UNSATISFACTORY RESULTS. SHE SAID SHE WOULD CALL THE DEALERSHIP AND GET BACK TO ME. ON 12-16-16, SHE REPORTED THE DEALER SAID THEY COULD NOT DUPLICATE, SO NOTHING COULD BE DONE. SHE ASKED ME WHAT I WANTED. I REPLIED THAT I WANTED THE BRAKES TO WORK PROPERLY. SAFETY IS AT RISK FOR ME AND PASSENGERS AT ANY SPEED. AT HIGHWAY SPEEDS, IT IS EXTREMELY DANGEROUS.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO WORK AND THE VEHICLE AUTOMATICALLY STOPPED WITHOUT WARNING. THE VEHICLE WAS SLOWLY DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WEST HERR TOYOTA OF WILLIAMSVILLE LOCATED AT 8129 MAIN ST, WILLIAMSVILLE, NY 14221; (716) 803-8010), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND WAS INFORMED THAT NOTHING COULD BE DONE. CASE NUMBER: 1706191051 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,478.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SPONGY WHEN APPLIED. THE VEHICLE WAS TAKEN TO A DEALER (AUTONATION TOYOTA LAS VEGAS 6300 W SAHARA AVE, LAS VEGAS, NV 89146 (702) 605-5801) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS AND DISCS MAY NEED TO BE REPLACED, BUT THEY WERE UNSURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

2016 TOYOTA RAV4 WITH 6500 MILES. IN THE LAST 5 WEEKS, THERE HAVE BEEN 3 INSTANCES WHERE THE BRAKE PEDAL PRESSED AND NOTHING HAPPENED. THE PEDAL PUSHED ALL THE WAY TO THE FLOOR WITH ZERO RESISTANCE AND THE CAR DID NOT SLOW. LUCKILY, RELEASING THE PEDAL AND PRESSING IT AGAIN SLOWED THE CAR. THE CAR IS AT TOYOTA MOTORCARS OF CLEVELAND, WHERE THEY HAVE INSPECTED IT AND SAY NOTHING IS WRONG AND THAT THE CAR IS SAFE. NO WARNING LIGHTS APPEARED ON THE DASHBOARD.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING 55 MPH, THE VEHICLE'S HEADLIGHTS BECAME TOO BRIGHT AND CAUSED OTHER DRIVERS TO FLASH THEIR HEADLIGHTS, WHICH OBSTRUCTED THE CONTACT'S VISION. TOYOTA OF NICHOLESVILLE, KENTUCKY INSPECTED THE VEHICLE, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,100.

I PURCHASED MY TOYOTA RAV4 LE ON MAY 2016 AT SOUTH COAST TOYOTA IN COSTA MESA, CALIFORNIA. I LOVED IT JUST AS MUCH AS THE OTHER TOYOTA CARS I OWNED BEFORE. AFTER 10 MONTHS AND 7, 000 MILES, I'VE NOTICED A CLICKING NOISE ASSOCIATED WITH A FLICKERING HEADLIGHTS. THEY OCCUR EVERY TIME WHEN SHIFTING INTO DRIVE AND ENGAGING THE GEAR JUST ABOVE IDLE. ON MAY 8TH 2017, I DECIDED TO TAKE IT BACK TO THE DEALER SO THEY CAN TAKE A LOOK AT IT. FIRST VISIT THEY STATED THAT THEY COULD NOT FIND/REPLICATE THE NOISE NOR THE FLICKERING HEADLIGHTS. THE NEXT DAY, MAY 9TH 2017, I TOOK IT BACK AND INSISTED THAT THEY CHECK IT AGAIN. THEY KEPT THE CAR OVERNIGHT. THE NEXT DAY THEY CALLED ME TO GO PICK UP THE CAR. WHEN I GOT THERE, THE ASSISTANT SERVICE MANAGER, THOMAS TRAFFORD, CONFIRMED THAT THEY HAVE FOUND THE NOISE BUT NOT THE FLICKERING HEADLIGHTS. AND TO MY SURPRISE, THE SHOP FOREMAN, BOBBY GENTON, CLAIMED THAT THE CLICKING NOISE WAS CAUSED BY ABS (ANTI-LOCK BRAKE SYSTEM) AND IT WAS NORMAL IN A TOYOTA RAV4 AND THERE IS NOTHING THEY CAN DO ABOUT THEREFORE I JUST HAVE TO GET USED TO IT. I ASKED HIM WHY WAS IT THAT THE CLICKING NOISE WAS NOT THERE WHEN I FIRST BOUGHT THE CAR ONE YEAR AGO AND IT STARTED JUST NOW AFTER ALMOST A YEAR. HIS ANSWER WAS: 'MAYBE IT WAS THERE, YOU JUST DIDN'T NOTICE IT TILL NOW.' I DISAGREE BECAUSE I HAVE BEEN DRIVING DIFFERENT CAR BRANDS, INCLUDING TOYOTA, FOR OVER 30 YEARS AND I CAN ASSURE YOU THAT I'VE NEVER EXPERIENCED THE SAME I'M SURE THAT THE CLICKING NOISE AND THE FLICKERING HEADLIGHTS ARE NOT NORMAL IN ANY OTHER CAR BRAND (THAT IS LESS THAN 10,000) LET ALONE TOYOTA THAT IS KNOWN FOR ITS GOOD QUALITY AND PERFORMANCE. HOWEVER, IF THE CLICKING NOISE AND FLICKERING HEADLIGHTS ARE AN EXISTING AND NORMAL CONDITION, AS THEY CLAIM IT TO BE, ISN'T TOYOTA OBLIGATED TO MAKE THE CONSUMERS AWARE OF IT AND LET THEM DECIDE IF THEY REALLY WANT THE SAME CAR?

THE IDLE SPEED IN THE RAV4 4 IS SET TOO HIGH CAUSING THE CAR TO MOVE FORWARD WHEN STOPPED WITH FULL PRESSURE APPLIED TO THE BRAKES. TOYOTA REFUSED TO REDUCE THE IDLE SPEED AND STATES THAT THIS NORMAL OPERATION. I BELIEVE THEY HAVE SET THE IDLE HIGH SO THE CAR WILL PASS EMISSION STANDARDS AND AS A RESULT NOW HAS THIS DEFECT WHERE THE CAR MOVES FORWARD WITH FULL BRAKE APPLIED DUE TO THE HIGH IDLE SPEED. THIS MAY BAY BE AN EMISSIONS PROBLEM BUT IT MOST CERTAINLY IS A SAFETY ISSUE

14 MONTH OLD RAV4 XLE DRIVING DOWN THE INTERSTATE AND APPLIED THE BRAKES FOR SLOW TRAFFIC, THE ABS / TRACTION CONTROL WARNING LIGHTS CAME ON. I AM OVER THE 36,000 MILE WARRANTY AS MY WORK ENTAILS DRIVING. THE LOCAL DEALER QUOTED ME $2800 FOR REPAIRS, HE CHECKED WITH THE TOYOTA MFG. REP TO SEE IF POSSIBLY THE ABS ACTUATOR IS COVERED UNDER THE POWERTRAIN PORTION (60000 MILES) OF TOYOTA'S WARRANTY. TOYOTA DEALER STATED NO WARRANTY COVERAGE DUE TO MILEAGE. LOCATED NUMEROUS COMPLAINTS AND RECALL FOR "CERTAIN MODEL YEAR" 2016 TOYOTA RAV4 RECALL - #16V198000 RECALL FOR SERVICE BRAKES, HYDRAULIC : ANTILOCK. IT APPEARS THEY ARE AWARE OF A PROBLEM WITH THE 2016 MODEL BUT WILL ONLY A FEW OF THE ONES SOLD.