2010 TOYOTA RAV4 Complaints

WAS AT A STANDSTILL WHEN I WAS HIT BY A 1999 DODGE NEON ON RIGHT FRONT SIDE...THE NEON SHRED THE FRONT OF MY CAR FROM PASSENGER SIDE TO DRIVER SIDE, TRAVELING DEEPER INTO THE FRONT END OF THE CAR AS IT WENT ACROSS MY CAR FROM RIGHT FRONT TO LEFT FRONT. THE AIRBAG DID OPEN, HOWEVER, BETWEEN 8 AND 9 O'CLOCK ON THE STEERING WHEEL THE BAG CAUGHT FIRE AND WHEN UP IN FLAMES. THE LEFT SIDE OF THE BAG WAS DAMAGED BY FIRE AND MY LEFT HAND WAS BURNED. WHEN I SAW THE CAR AT THE COLLISION SHOP THE AIRBAG HAD BEEN REMOVED...UPDATED 12/17/14 *BF UPDATED 11/10/2015*JS

WHEN DRIVING AT ABOUT 45-50 MPH LOST CONTROL AS VEHICLE STARTING SHAKING UP AND HAD A NEAR MISS CRASH ON I 5 N DRIVING TO LA. DECIDED TO PULL OVER AND EXIT OUT AND TOOK AN INTERNAL ROAD DRIVING AT 30 MPH AND RETURNED HOME. UPON INVESTIGATION FOUND THAT LAST SAFETY CALL REPAIR FOR REAR SUSPENSION REPAIR WAS PERFORMED ADDING SOME EPOXY TO TIGHTEN UP AND DID NOT FIX THE ISSUE. LOOKS LIKE FREE OF CHARGE REPAIR DONE BY DEALER IS NOT WORKING. I HOPE THOROUGH INVESTIGATION IS PERFORMED AS THE FIX SEEM TO NOT WORK AND STILL CAN CAUSE CRASH. LOOKS LIKE THE PROBLEM STILL PERSISTS: BACKGROUND THE ORIGINAL PROBLEM INVOLVED A WOBBLING REAR SUSPENSION ARM THAT COULD, OVER TIME, RUST OUT. THAT COULD LEAD TO A SUSPENSION FAILURE AND, IN A WORST-CASE SCENARIO, A CRASH. THE MAKER HAS SINCE DISCOVERED THAT THE NUTS IT USED TO ADJUST THE ALIGNMENT OF THE REAR WHEELS ON THE TWO VEHICLES DURING THE AUGUST 2012 RECALL WERE NOT TIGHTENED PROPERLY. THE MAKER HAS NOTIFIED THE NHTSA IT WILL NOW HAVE TO RECALL THE SAME 780,000 VEHICLES TO INSPECT FOR DAMAGE. THE NUTS WILL NOW BE PROPERLY TIGHTENED AND TOYOTA WILL TAKE THE ADDITIONAL STEP OF SEALING THE REAR LOWER SUSPENSION ARMS WITH AN EPOXY COATING DESIGNED TO PREVENT CORROSION. *TR

THE DRIVERS SIDE WINDOW SWITCHES ARE AND HAVE BEEN STICKY. A COUPLE OF MONTHS AGO THE PASSENGER WINDOW FAILED TO ROLL UP AND WOULD NOT ROLL UP WITH FORCE. I SAW THE RECALLS TO THE YEAR PRIOR TO MY CAR MAKE YEAR AND IT'S VERY SIMILAR. I THINK THE SAME ISSUE EXISTS IN THE 2010 RAV 4S. *TR

THE ELECTRONIC POWER STEERING (EPS) FAILED ON MY 2010 TOYOTA RAV-4 TODAY ON THE INTERSTATE AND THE RESULTING CRASH ALMOST KILLED ME. I'M 53 YEARS OLD, MY RAV-4 HAS ALWAYS HAD ROUTINE MAINTENANCE AND IS IN GOOD CONDITION, NOT ABUSED AND ALWAYS WELL TAKEN CARE OF. WITHOUT WARNING TODAY WHILE TRAVELING AT ABOUT 60 MPH ON THE INTERSTATE THE STEERING WHEEL STARTED VIBRATING AND SHARPLY TURNING LEFT-RIGHT-LEFT-RIGHT FOR ABOUT 5 SECONDS WITH A GRINDING AND SHAKING NOISE IN THE FRONT END OF THE VEHICLE. I USED ALL MY STRENGTH TO KEEP THE CAR POINTED STRAIGHT WHILE TRYING TO SLOW DOWN AND NOT CAUSE AN ACCIDENT. THEN THE CAR SHARPLY VEERED LEFT AND HIT (HARD) A 5-FOOT CONCRETE BARRIER WALL SEPARATING THE INTERSTATE LANES. AS THIS WAS OCCURRING A RED TRIANGLE WARNING LIGHT CAME ON THE DASHBOARD WITH AN EXCLAMATION POINT. AFTER THE ACCIDENT I LOOKED IN THE TOYOTA RAV-4 OWNERS MANUAL, AND IT INDICATED AN "EPS MALFUNCTION". THE VEHICLE SUSTAINED MAJOR DAMAGE (INSURANCE ESTIMATE STILL PENDING, PROBABLY ABOUT $8,000). MORE IMPORTANTLY HOWEVER, I BELIEVE IF THE CONCRETE RETAINING WALL HADN'T BEEN THERE MY VEHICLE WOULD HAVE TURNED LEFT, ROLLED OVER INTO APPROACHING ON-COMING TRAFFIC FROM THE OTHER SIDE OF THE INTERSTATE AND POTENTIALLY CAUSED MUCH GREATER SAFETY RISK TO ON-COMING TRAFFIC AND DAMAGE. IT WAS VERY FORTUNATE THAT THE WALL WAS THERE. I SUSTAINED BACK INJURIES. THERE WAS ALSO A WITNESS IN BACK OF ME WHO SAW THE ENTIRE THING WITH THE ERRATIC STEERING AND RESULTING ACCIDENT; HE STOPPED TO ENSURE WAS OK AND HE CALLED 911 AND MADE A STATEMENT TO THE POLICE. THIS WAS NOT DUE TO TIRES (THEY ARE NEW), OR POOR ROAD CONDITIONS (THIS PART OF THE INTERSTATE WAS NEWLY REFINISHED AND SMOOTH). IT WAS CLEARLY A MECHANICAL FAILURE OF THE TOYOTA EPS. MAILOUT CUSTOMER REQUEST 11/05/14*LJ....UPDATED 11/18/14 *BF UPDATED 8/12/2015 *JS

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) THAT SUPERSEDES RECALL NHTSA CAMPAIGN NUMBER: 12V373000 (SUSPENSION). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION), HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LETTER FROM CONGRESSMAN FORBES ON BEHALF OF CONSTITUENT REGARDING A RECALL BY TOYOTA ON THE TOYOTA RAV 4 (MAIL REPLY TO CHESTERFIELD, VA OFFICE - ATTN: JOAN FALLON). *SMD TOYOTA RECEIVED REPORTS FROM DEALERS INDICATING THAT SOME CONSUMERS EXPERIENCED SYMPTOMS OF THE RECALL ISSUE AFTER BEING INSPECTED OR REPAIRED. UPON INVESTIGATION, IT WAS DISCOVERED THAT SOME INSPECTIONS WERE NOT ADEQUATE AND PORTIONS OF THE REPAIR PROCEDURE MAY NOT HAVE BEEN PERFORMED CORRECTLY. TOYOTA DEVELOPED A REVISED INSPECTION AND REMEDY PROCEDURE. THE CONSUMER STATED HE HAD ISSUES WITH THE TIRES, THAT REQUIRED SEVERAL WHEEL ALIGNMENTS.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

I RECEIVED AN URGENT SAFETY RECALL NOTICE FROM TOYOTA IN DECEMBER 2013, (SAFETY RECALL #COJ), AFFECTING THE REAR LOWER SUSPENSION ARMS (NO. 1) ON JANUARY 2, 2014 I HAD AN APPOINTMENT TO REPLACE TIRES, AND MADE AN APPOINTMENT FOR THE NEXT AVAILABLE DATE TO DO THE RECALL ON JUNE 6, 2014. ON ARRIVAL FOR THE APPOINTMENT ON JUNE 6, GREENTREE TOYOTA IN DANBURY, CT TOLD ME THEY DID NOT HAVE PARTS FOR THE RECALL AND WOULD LET ME KNOW WHEN THE PARTS CAME IN (SHOULD BE A FEW WEEKS ACCORDING TO THE SERVICE TECH) TO DO THE RECALL REPAIRS. SINCE THEN I HAVE NOT RECEIVED ANY INFORMATION AS OF TODAY AUGUST 6 2014. I WANT TO FILE THIS COMPLAINT BECAUSE I BELIEVE THAT TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. *TR

ON 07/06/14 THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED AT FULL THROTTLE WHILE STOPPED . CAR MOVED TOWARD MOTORCYCLE STOPPED AHEAD OF ME AT THE TRAFFIC SIGNAL EVEN THOUGH I WAS PUSHING HARD ON THE BRAKE. IF I HAD NOT TURNED THE IGNITION OFF I WOULD HAVE HIT THE MOTORCYCLE. TODAY 08/06/14 AT APROX. 20 MPH THE SAME THING HAPPENED. AS I WAS SLOWING FOR A TRAFFIC LIGHT, THE CAR ACCELERATOR WENT TO FULL THROTTLE UNCONTROLLABLY RUNNING THROUGH A RED LIGHT. *TR