2020 TOYOTA RAV4 Complaints

The contact called on behalf of her daughter who owns a 2020 Toyota Rav4. The contact stated while the vehicle was parked, her pregnant daughter attempted to move the driver's seat back, and the seat failed to respond as intended. The contact stated the vehicle could not be driven because the seat distance could not be adjusted to drive properly. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 32,000.

Coolant bypass valve failure. 2020 model year Vehicle has 38,000 miles with a failed coolant bypass valve.

Engine Maintenaince Required, Visit Dealer message came on, googled problem and Coolant Bypass Valve keeps popping up.

Engine maintenance required, contact dealer Alert displaying to replace coolant bypass valve. Vehicle has 38,144 miles. Internet search of this issue has been reported by several consumers with vehicles less then 4 years old. Not covered under warranty and quoted at $700- ridiculous!

The vehicle start showing the ( Engine maintenance required) message around 40k miles. The bypass coolant valve needs to be replaced. The dealership did confirm the issue. The issue will result in the engine overheating or seizure. A lot of people who own RAV4 2019-2024 had the same issue.

The contact owns a 2020 Toyota Rav4 Hybrid. The contact stated that while driving at an undisclosed speed, he became aware that the driver's side sideview mirror was vibrating excessively, distorting the image seen. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 53,000. The VIN was not available.

The contact owned a 2020 Toyota Rav4. The contact stated that while driving at 55MPH, another vehicle crashed into the vehicle head-on. The air bags did not deploy. The contact was transported to the hospital by ambulance. The contact sustained a bruised chest and severe pain that required medical attention. A police report was filed. The vehicle was towed, however, the contact was unaware of the whereabouts. The insurance company deemed the vehicle totaled. The VIN was included in NHTSA Campaign Number: 23V865000 (Air Bags). However, a notice was received after the crash. The manufacturer was not made aware of the failure. The failure was unavailable.

The contact owns a 2020 Toyota Rav4. The contact stated while driving approximately 35 MPH, the "Engine Maintenance Required" warning illuminated. The contact stated that the instrument cluster displayed the warning; however, all information, including the speedometer, mileage, fuel, and temperature gauge went blank. The contact stated that power was not lost and was able to continue driving to the destination. The contact stated that when the vehicle was turned off and restarted, the instrument cluster functioned as needed. The contact stated that the failure was intermittent at first but had become a recurring failure and occurred at various speeds. The contact had taken the vehicle to a local dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 48,000.

Toyota RAV 4 vehicles prior to their 2023 versions are subject to CAN bus injection attacks resulting in the theft of the vehicle. I demand that Toyota provide the encryption fix to all previous years of vehicles and/or provide a physical method for protecting vulnerable spots where CAN bus attacks can occur. Methods like air gapping connections to devices accessible to the outside of the vehicle as well as better encryption for their keys.

OVER A PERIOD OF TME WATER HAS BEEN COLLECTING IN THE RIGHT REAR DOOR. UPON DOING SOME RESEARCH I FOUND OUT THAT THIS IS A PROBLEM WITH THE RAV4 OF THIS PARTICLE YEAR. DURING MY SEARCH I FOUND OUT THAT THERE ARE DRAIN HOLES AT BOTTOM OF THE DOOR UNDER A RUBBER GASKET. I LIFTED THE GASKET UP AND THERE WAS A LARGE AMOUNT OF WATER THAT CAME OUT. AFTER A COUPLE MORE RAINS THE EXACT SAME THING HAPPENED AGAIN. I TOOK THE CAR TO THE TOYOTA DEALERSHIP WHERE IT WAS PURCHASED FROM AND TOLD THEM THE PROBLEM AND THEY STATED THAT THE GASKET ON THE BOTTOM OF THE DOOR NEEDED TO BE REPLACED , BUT NOT ONLY THE RIGHT REAR DOOR BUT ALL THREE OF THE OTHER DOORS AS WELL, BUT COULD NOT EXPLAIN TO ME HOW THE WATER WAS GETTING IN THE DOORS. I HAD TO PAY OVER $500 IN ORDER TO GET THIS REPAIR WHICH I FEEL THE COST SHOULD BE ABSORBED BY TOYOTA BECAUSE A DESIGN FLAW. ANY HELP WOULD BE APPRECIATED.