2011 TOYOTA RAV4 Complaints

View complaints related to 2011 TOYOTA RAV4. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2011 TOYOTA RAV4. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 TOYOTA RAV4
    - WINTER HAVEN , FL

    DRIVING HOME FROM WORK . HIT SOME TYPE OF DEBRIS IN ROAD HEARD A LOUD NOISE IMMEDIATELY SMELLED GASOLINE GAS TANK HAD A LARGE HOLE IN IT. CONCERNED THAT THERE IS NO PROTECTION WHATEVER FOR GAS TANK .IT IS JUST THERE UNDER THE DRIVER SEAT . SEEMS LIKE THERE SHOULD BE A SKID PLATE OR SOME SORT OF PROTECTION FROM RUPTURE. *TR

    Source: NHTSA WEB SITE
  • 2011 TOYOTA RAV4
    - ANTIOCH, CA

    I WAS TRAVELING DOWN CITY STREET BEHIND SEVERAL CARS & WE WERE APPROACHING A TRAFFIC LIGHT AT INTERSECTION, MY FOOT OFF THE GAS PEDAL LETTING CAR SLOW NATURALLY. I HEARD THE MOTOR START REVVING UP QUICKLY, SUDDENLY ACCELERATING BY ITSELF. I PUSHED ON THE BRAKES, BUT CAR CONTINUED TO REV UP & LURCHED FORWARD HITTING THE CAR IN FRONT OF ME. I PUSHED HARDER ON THE BRAKES, EVEN TRYING TO PUMP THEM BUT MY CAR HIT THE CAR IN FRONT OF ME AGAIN & THEN MY CAR FINALLY STOPPED & I TURNED OFF THE MOTOR. WHAT A SCARY SITUATION!! THANK GOD NO ONE WAS INJURED ONLY DAMAGE TO BOTH VEHICLES! WE FILED A POLICE REPORT & I HAD THE RAV TOWED TO THE TOYOTA DEALER WHERE IT REMAINS PARKED. I WILL NOT DRIVE IT AGAIN BECAUSE I AM SCARED TO DEATH OF WHAT COULD OF OR WHAT MIGHT HAPPEN. A CLAIM WAS FILED WITH TOYOTA HEADQUARTERS, CLAIM # [XXX]. A THIRD PARTY, ENGINEER, CAME OUT TO DEALER'S TO INSPECT, CHECK BLACK BOX, ETC. OF COURSE, WITH AN 18 PAGE REPORT & EXTENSIVE CHECKING HE COULD NOT RECREATE PROBLEM, FOUND NOTHING ON BLACK BOX, ETC. & CLAIMS HE FEELS SAFE TO DRIVE IT. I AM WAITING TO HEAR FROM TOYOTA HEADQUARTERS FOR THEIR OFFICIAL WORD, WHICH I DOUBT WILL BE ANY DIFFERENT THAN THE INSPECTOR'S. BESIDES I COULD NOT GET A COPY OF THE REPORT BECAUSE HE WAS HIRED BY TOYOTA! NOT SURE WHERE TO TURN NOW. THIS WAS NOT THE FIRST TIME, THE UNINTENDED SUDDEN ACCELERATION HAD OCCURRED. ON 3 OR 4 OTHER OCCASIONS, MY RAV DID THE SAME THING & LUCKILY DID NOT CAUSE AN ACCIDENT. ONE TIME I THREW THE CAR INTO PARK AS TO STOP IT. THE GAS PEDAL & THE BRAKE WERE WORKING FINE, NO STICKING OR NO ME PUTTING MY FOOT ON THE WRONG PEDAL! THE FLOOR MATS WERE ORIGINAL TO VEHICLE & FIRMLY ATTACHED TO HOOKS. I HAD REPORTED IT TO CONCORD TOYOTA ON ONE OCCASION WHEN I HAD AN OIL CHANGE, BUT THEY COULD NOT SIMULATE THE PROBLEM, SO THEY STATED THERE WAS NO PROBLEM!! OBVIOUSLY, THERE IS A PROBLEM!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2011 TOYOTA RAV4
    - FORT MILL, SC

    CAME TO STOP SIGN AND PUT MY FOOT ON THE BRAKES - THE ENGINE BEGAN TO ACCELERATE AND MOVE THE CAR FORWARD. HAD TO PUT MY FOOT HARD ON THE BRAKES AND PUT THE CAR INTO NEUTRAL - AND THE ENGINE STOPPED ACCELERATING. THIS IS THE SECOND TIME IN A TWO WEEK PERIOD THAT THIS HAS HAPPENED. AFTERWARDS, THE VEHICLE OPERATED AS EXPECTED WITH NO PROBLEMS. HOWEVER, IT IS A VERY SCARY SITUATION. I CHECKED THE FLOOR MAT AND IT WAS ANCHORED CORRECTLY AND AWAY FROM THE ACCELERATOR. AND "NO" MY FOOT DID NOT SLIP FROM THE BRAKE TO THE GAS PEDDLE. I HAD BOTH FEET HARD ON THE BRAKE TO AVOID JOLTING FORWARD AND HITTING THE VEHICLE IN FRONT OF ME. *TR

    Source: NHTSA WEB SITE
  • 2011 TOYOTA RAV4
    - NORTHPORT, NY

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA RAV4
    - LAKE FOREST, CA

    ON 1/6/14 I WAS COMING TO AN INTERSECTION AND I WAS SLOWING DOWN. I NOTICED THAT THE ENGINE WAS RAVING AND WAS TRYING TO PULL ME FORWARD. BECAUSE I WAS PRESSING THE BRAKES THE CAR WAS ABLE ONLY TO JERK FORWARD. I HAD TO SWITCH TO NEUTRAL TO PREVENT CAR JERKING FORWARD. THEN THE ENGINE RETURNED TO NORMAL RPM. THIS ACTUALLY HAPPENED THE SECOND TIME. THE FIRST TIME IT HAPPENED IN OCTOBER 2013. ON 1/9/14 I GAVE THE CAR TO A TOYOTA DEALER. THEY SAID THAT THEY WILL TAKE THIS MATTER VERY SERIOUSLY AND THE TOYOTA ENGINEERS WILL COME TO READ THE COMPUTER DATA AND REVIEW THE VEHICLE. AFTER ONE WEEK IT APPEARS THAT NOTHING HAPPENED. I WROTE TO TOYOTA. THEY OPENED CASE #1401231137. AFTER THAT THE DEALER KEPT THE CAR FOR ANOTHER WEEK BUT "COULD NOT DUPLICATE THE PROBLEM". THEY OPENED THE CASE #140230518. FINALLY, TODAY 1/25/14 THEY GAVE ME THE CAR BACK WITH A STUPID ADVICE "NOT STEP GAS AND BRAKES AT THE SAME TIME". THEY SAID THEY TEST DROVE THE CAR, BUT THE MILEAGE IN AND OUT IS THE SAME (6,085). I BOUGHT THE CAR NEW AND IT NEVER WAS IN ANY ACCIDENT. NOW I BELIEVE TO EVERY CLAIM OF UNINTENDED ACCELERATIONS OF TOYOTA VEHICLES. I HOPE THE FEDERAL AGENCY WILL DO SOMETHING ABOUT THIS. *TR

    Source: NHTSA WEB SITE
  • 2011 TOYOTA RAV4
    - ALBUQUERQUE, NM

    I WAS GOING ABOUT 15 MPH WHEN I APPLIED THE BRAKES TO STOP AT THE END OF MY STREET, NOTHING HAPPENED, MY FOOT WENT ALL THE WAY TO THE FLOOR. THE ONLY THING I COULD THINK OF DOING WAS TO TURN THE VEH OFF AND COAST TO A STOP IT WORKED AFTER ABOUT 50 FEET, AFTER I STOPPED SHAKING I DROVE HOME EVEN SLOWER THAN BEFORE AND WHEN I TURNED INTO MY DRIVEWAY THE BRAKES AGAIN DID NOT STOP, BUT THE PEDAL DID NOT GO ALL THE WAY TO THE FLOOR, I TURNED OFF THE KEY AGAIN AND COASTED TO A STOP. I HAD JUST HAD THE FRONT BRAKES FIXED AT THE TOYOTA DEALER BECAUSE THEY TOLD ME THEY NEEDED IT, THE VEH WAS ONLY A LITTLE OVER 2 YEARS OLD. I QUESTIONED WHEY THEY HAD GONE OUT SO FAST I WAS TOLD IT WAS THE WAY I DRIVE. IF THIS IS THE CASE I SHOULD HAVE TO REPLACE THE BRAKES ON ALL MY VEH WITHIN 2 YEARS I NEVER HAVE, SOMETHING IS WRONG WITH THE RAV4. *TR

    Source: NHTSA WEB SITE
  • 2011 TOYOTA RAV4
    - FAYETTEVILLE, NY

    TL* THE CONTACT OWNS A 2011 TOYOTA RAV- 4. THE CONTACT STATED THAT THE WINDSHIELD WIPER MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE WINDSHIELD WIPER TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,900.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA RAV4
    - WILLISTON PARK, NY

    I LEASE A 2011 TOYOTA RAV 4 AND MY CAR ACCELERATED UNCONTROLLABLY INTO ANOTHER CAR. I WAS INCHING OUT OF A PARKING SPOT VERY SLOWLY IN REVERSE, WHEN I NOTICED A MAN TO MY RIGHT, TWO SPOTS AWAY FROM ME, PULLING OUT HEAD FIRST. I DEPRESSED MY BRAKE PEDAL IN ORDER TO LET HIM GO AND THE MOMENT I DID THAT, I LITERALLY FLEW BACK INTO THIS MAN'S CAR WITH SUCH A FORCE THAT I WOULD HAVE MOST DEFINITELY RUN SOMEBODY OVER IF THEY WERE WALKING BEHIND MY CAR. THANK GOD THERE WAS NOT A HUGE AMOUNT OF SPACE (MAYBE 6 FEET) BETWEEN ME AND THE CAR I HIT BECAUSE I SURGED BACK WITH SUCH A FORCE THAT GIVEN THE TIME AND/OR SPACE, I CANNOT EVEN THINK ABOUT WHAT COULD HAVE HAPPENED TO ME OR SOMEONE ELSE IF THE CAR WAS ABLE TO GAIN MORE MOMENTUM. NOT TO MENTION HOW THANKFUL I AM MY 3 YEAR OLD DAUGHTER AND 6 MONTH OLD SON WERE NOT IN THE CAR WITH ME! I MOST DEFINITELY HAD AN ACCELERATOR PROBLEM. I HAD NO ADDITIONAL MATS ON MY FLOOR. THERE WAS NO PEDAL MISPLACEMENT.' I AM TELLING YOU THAT I WAS SLAMMING ON THE BREAK AND IT DIDN'T WORK- I JUST PROPELLED BEHIND ME INTO THIS MAN'S CAR. I AM IN THE PROCESS OF CONTACTING EVERYONE AND EVERYONE TO TRY TO GET OUT OF MY LEASE. I AM NOT DRIVING THIS CAR EVER AGAIN AND WOULDN'T RISK MY LIFE OR THE LIFE OF MY TWO CHILDREN. I AM VERY SKEPTICAL OF ACCURATE FINDINGS IN AN INVESTIGATION AFTER READING MANY REPORTS FROM PEOPLE SWEARING THE CAR ACCELERATED AND THE BRAKES DID NOT WORK AND BEING TOLD EVERYTHING LOOKS FINE WITH THEIR CAR BY THE INVESTIGATOR. THERE MUST BE A RECALL FOR THIS CAR. I COULD HAVE KILLED SOMEBODY. I WILL NEVER DRIVE ANOTHER TOYOTA! *TR

    Source: NHTSA WEB SITE
  • 2011 TOYOTA RAV4
    - ALFRED, ME

    WHILE BACKING INTO A PARKING SPOT AFTER APPLYING THE BRAKE THE VEHICLE JERKED BACK SEVERAL TIMES NO MATER HOW HARD I APPLIED THE BRAKE I COULD NOT STOP IT. I WAS GOING ABOUT 5 MILES OR LESS PER HR. THE SAME THING HAPPENED LATER THE SAME DAY IN MY DRIVEWAY. TWICE IN ONE DAY ALSO ON ANOTHER DAY MY WIFE WAS HEADING DOWN THE DRIVEWAY AND APPLIED THE BRAKES AND THE VEHICLE WOULD NOT STOP NO MATTER HOW HARD SHE APPLIED THE BRAKES IT FINALLY STOPPED ABOUT 40 FEET LATER IN THE MIDDLE OF THE ROAD. SHE WAS VERY SCARED, THANKFULLY NO CAR WAS COMING WHEN THIS HAPPENED. WE TOOK IT TO TOYOTA AND OF COURSE THEY FOUND NOTHING THEY TOLD US WE HIT THE WRONG PEDDLE (THREE DIFFERENT TIMES) WHICH WE DID NOT. AND SO DID THE THOUSANDS OF OTHER PEOPLE THAT HAVE COMPLAINED AND THEN HURRIED US ON OUR WAY. HOW MANY TIMES DOES THIS HAVE TO HAPPEN TO PEOPLE BEFORE TOYOTA IS FORCED TO DO SOMETHING? FROM WHAT I HAVE READ IT SEEMS TO HAVE STARTED WHEN CAR COMPANY'S WENT FROM ACCELERATOR CABLES TO COMPUTER SENSORS AND ELECTRIC MOTORS. SO ALL I CAN DO IS FILE A COMPLAINT AND HOPE THE EVERYBODY ELSE THAT HAS ENCOUNTERS THIS PROBLEM WILL DO THE SAME SO MAYBE IF ENOUGH PEOPLE DO SOMETHING WILL BE DONE. WE WERE GOING TO TRADE IT IN BUT DOING RESEARCH WE CAN'T SEEM TO FIND A NEWER VEHICLE THAT HASN'T HAD THIS COMPLAINT. SO I GUESS WE ARE STUCK WITH IT AND ALL MY WIFE AND I CAN DO IS SAY A LITTLE PRAYER EACH TIME I GET BEHIND THE WHEEL. *TR

    Source: NHTSA WEB SITE
  • 2011 TOYOTA RAV4
    - WEST NEW YORK, NJ

    2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO SUSPENSION SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THERE WAS A LOUD NOISE COMING FROM THE SUSPENSION, WHEN GOING OVER A BUMP. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.

    Source: CONSUMER LETTER