2010 TOYOTA RAV4 Complaints
View complaints related to 2010 TOYOTA RAV4. The complaints found here are submitted by actual consumers with first hand experience. There are more than 390 complaints submitted for the 2010 TOYOTA RAV4. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 TOYOTA RAV4- SPRINGFIELD, VA
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE VEHICLE UNEXPECTEDLY ACCELERATED TO 55 MPH. THE BRAKE PEDAL WAS ENGAGED NUMEROUS TIMES HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE THEN CRASHED INTO A NEARBY PARKING SIGN AND A TREE. THE CONTACT SUSTAINED NO INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 TOYOTA RAV4- ROSWELL, GA
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED ON AND OFF SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V014000 (AIR BAGS AND SEATS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 TOYOTA RAV4- STATEN ISLAND, NY
TL- THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE AUTHORIZED DEALER STATED THAT THEY DO NOT HAVE A REMEDY TO REPAIR THE VEHICLE AT THIS TIME. THE CONTACT WAS TO BE NOTIFIED WHEN THE REMEDY IS READY.THE CONTACT RECEIVED NOTIFICATION OF A TOYOTA RECALL NUMBER: (CSJ AND COJ) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DYD
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 TOYOTA RAV4- LEWISTOWN, PA
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT SHE WAS VERY CONCERNED ABOUT HER SAFETY SINCE THE MANUFACTURER HAD NOT MADE THE PARTS AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 TOYOTA RAV4- KANKAKEE , IL
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A RECURRING RAPID ACCELERATION FAILURE. THE CONTACT WAS SITTING AT A LIGHT, AND WHEN SHE REMOVED HER FOOT FROM THE BRAKE, TO MOVE UP SLIGHTLY THE VEHICLE MOVED VERY FAST AND FORWARD AND HIT THE VEHICLE IN FRONT OF HER. THE VEHICLE BACKED UP AND SHE HIT THE VEHICLE AGAIN. THE MANUFACTURER WAS CONTACTED, WHO DETERMINED THAT THEY WOULD PROVIDE AN EXTENSIVE INSPECTION OF THE VEHICLE. THE MANUFACTURER LATER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,400. UPDATED 04/30/14*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 TOYOTA RAV4- NEW CITY, NY
TL-THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED TWO RECALL NOTICES; RECALL NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION). HE WAS ADVISED BY A DEALER THAT HIS VIN WAS ASSOCIATED WITH ONE OF THE TWO RECALLS. AN AUTHORIZED DEALER ADVISED THE CONTACT THAT HAD TO RESCHEDULE TWO ADDITIONAL APPOINTMENTS NONE OF WHICH WERE HONORED SINCE THE PARTS WERE ONLY AVAILABLE PRIOR TO THE APPOINTMENTS BUT NO LONGER AVAILABLE WHEN HE ARRIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF SEVERAL ATTEMPTS MADE TO HONOR THE RECALL. THERE ARE NO FAILURES AT THIS TIME. RK UPDATED 3/28/14*CN *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 TOYOTA RAV4- RIVERVIEW , FL
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR END OF THE VEHICLE BEGAN SHAKING CONTINUOUSLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V383000 (SUSPENSION) HOWEVER, THE REMEDY PART WAS NOT AVAILABLE FOR THE CONTACT TO HAVE THE REPAIR PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 TOYOTA RAV4- SAN FRANCISCO, CA
AFTER COMPLETING A 5 BLOCK DOWNHILL DRIVE IN SECOND GEAR WITH LITTLE USE OF EITHER THE ACCELERATOR OR THE BRAKE, I THEN BRAKED AS I TURNED INTO MY GARAGE IN ORDER TO PARK MY VEHICLE. AS I ENTERED MY GARAGE AND WHILE STILL BRAKING AND AT SLOWING SPEED THE VEHICLE'S ENGINE SUDDENLY ACCELERATED AND THE VEHICLE LURCHED FORWARD VIOLENTLY. I IMMEDIATELY APPLIED HEAVY BRAKE PRESSURE AND UP SHIFTED IN AN ATTEMPT TO TAKE THE VEHICLE OUT OF GEAR. MY BRAKING MAY HAVE SLOWED, BUT DID NOT STOP, THE VEHICLE'S FORWARD ACCELERATION. WHEN I PUT THE VEHICLE INTO PARK, THE WHEELS LOCKED, FORWARD PROGRESS STOPPED (JUST IN FRONT OF THE BACK WALL OF MY GARAGE), AND I SHUT THE ENGINE OFF USING THE IGNITION SWITCH. I DID NOT THINK OF TRYING TO TURN OFF THE IGNITION SWITCH FIRST AND I DID NOT HAVE TIME FOR DIFFERENT OPTIONS; I HAD ONLY A FEW SECONDS TO GET THE VEHICLE UNDER CONTROL OR IT WOULD HAVE HIT THE BACK WALL OF MY GARAGE. ONCE THE ENGINE WAS STOPPED, I WAITED A FEW SECONDS, RESTARTED THE VEHICLE (WHICH STARTED NORMALLY), AND THEN BACKED INTO MY PARKING SPACE. I HAVE NOT USED THE VEHICLE SINCE. THE CONSUMER STATED HE EXPERIENCED SUDDEN ACCELERATION TWICE IN 4 YEARS. UPDATED 04/08/14
Source: NHTSA WEB SITE -
2010 TOYOTA RAV4- DAVIS, CA
AFTER TAKING TWO SHORT 90 DEGREE TURNS AT A PARKING FLOOR (4TH FLOOR), THE VEHICLE WAS HALF WAY IN THE PARKING SLOT WHEN IT SUDDENLY PICKED UP SPEED AND CRASHED INTO WIRE CABLES AND A CONCRETE POST. THIS TYPE OF SPEED HAD HAPPENED TWICE IN THE PAST WITHIN THREE MONTHS OF PURCHASING THE CAR AS A NEW VEHICLE (BROUGHT IN JAN 2010). AFTER THE 2ND SUCH INCIDENT THE VEHICLE WAS TAKEN TO THE DEALER. THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE HAD BEEN TAKEN IN THE PAST FOR GPS CHECK AS WELL. SUBSEQUENTLY THE VEHICLE WAS ASKED TO BE BROUGHT IN FOR A RECALL SERVICE AND THAT WAS COMPLETED AS WELL. THIS INCIDENT WAS THE NEXT TIME WHEN TRYING TO BRAKE TO COME TO A SLOW SPEED IT PICKED UP SPEED. WROTE TO TOYOTA WITH ALL DETAILS BUT THEY SAY THAT THEY COULD NOT DUPLICATE THE ISSUE AND THE VEHICLE DOES NOT SEEM TO HAVE FAULTS. OUR CONCERN IS JUST THAT - THEY CANNOT DUPLICATE THE ISSUE WHICH MEANS IT CAN HAPPEN ANYTIME WITHOUT ANY WARNING. WE ARE 100% SURE THIS WAS NOT DRIVER ERROR AND THAT IT WAS IDENTICAL TO THE PAST INSTANCES. TOYOTA EXPECTS US TO DRIVE THIS VEHICLE WE BELIEVE HAS SOME FORM OF A FAULT. THEY WERE NOT WILLING TO DRIVE IT TO AND FROM THE TEST LOCATION EVEN AFTER THEY SAY THE TEST REVEALED NO FAULTS - THEY HAD IT TOWED BOTH WAYS. THIS IS A PURE SAFETY ISSUE AND THIS CAR SHOULD NOT BE ON THE ROAD EVER AGAIN. MANY PEOPLE CAN GET HURT OR DIE DUE TO PURE CALLOUSNESS OF A VEHICLE MANUFACTURER. TOYOTA MAY MANUFACTURE AND DESIGN GREAT VEHICLES BUT THEY SHOULD ALSO TAKE RESPONSIBILITY FOR ANY SYSTEM OR TECHNICAL MALFUNCTIONS OF THEIR VEHICLES. WE WOULD APPRECIATE THAT YOUR ORGANIZATION TAKES SOME ACTION REGARDING THIS WITH TOYOTA SO THAT THEY TAKE THIS CAR OFF THE ROAD. WE WOULD HATE TO RELY ON TOYOTA'S LETTER KNOWING THEY ARE ACTING WITH NEGLIGENCE AND THEN SELL THIS CAR TO AN INNOCENT BUYER. *TR
Source: NHTSA WEB SITE -
2010 TOYOTA RAV4- DAVIS, CA
2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD A COUPLE OF MONTHS AFTER PURCHASING THE VEHICLE, THE CONSUMER NOTICED WHEN THE BRAKE WAS APPLIED TO SLOW DOWN, THERE WAS A SUDDEN PICK UP OF SPEED. THE CONSUMER CRASHED INTO A CONCRETE POST, DUE TO THE SUDDEN ACCELERATION. UPDATED 12/16/13
Source: CONSUMER LETTER